Children's home run by Therapeutic Care Northwest Limited

Inspection report for children’s home: 2754433 1 Registered provider: Therapeutic Care Northwest Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home registered with Ofsted in February 2024 and is owned and managed by a private provider. It offers care for up to three children who may experience social and emotional difficulties.

p.1

Information about this children’s home

At the time of the inspection, one child was living in the home.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers outstanding

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: not previously inspected

p.1

good

Overall judgement at last inspection: not applicable

p.1

good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2754433 2

p.1

Overall experiences and progress of children and young people: good

The child enjoys positive, trusting relationships with staff who know them well. Staff offer nurturing and supportive care, and the child is very comfortable with staff members. Staff promote positivity in the home and are aspirational for the child’s future. Staff speak to and write about the child with care and kindness.

p.2

Overall experiences and progress of children and young people: good

The child enjoys a range of activities, inside and outside of the home, which are tailored around their interests and talents. The child attends a range of club-based activities. As a result, the child is provided with opportunities to socialise in the community and broaden their experiences.

p.2

Overall experiences and progress of children and young people: good

Staff ensure that the child’s health needs are met. Staff support the child to attend regular routine and specialist health appointments. Staff provide the child with healthy, balanced meals and encourage physical activities outside of the home. When accidents occur, staff administer first aid or seek medical support where necessary.

p.2

Overall experiences and progress of children and young people: good

The child attends school full time. Staff transport the child to and from school each day. When the child moved schools, staff attended a transition party with the child to build their confidence. The child is settling well into their new school and their educational needs are being met.

p.2

Overall experiences and progress of children and young people: good

Staff encourage and support the child to spend time with people who are important to them. When appropriate, staff arrange and supervise family time.

p.2

Overall experiences and progress of children and young people: good

The home is a warm and welcoming environment. Staff help the child to personalise their bedroom according to their individual tastes and interests. There are photos of the child and people who are important to them in the home. Any maintenance issues are quickly addressed.

p.2

How well children and young people are helped and protected: good

Staff have the knowledge, skills and understanding to help keep the child safe. The child’s individual risk assessment is clear, and safety plans are detailed and include guidance for staff to follow. Staff work alongside external agencies and a clinical psychologist to develop and review strategies that staff use to help keep the child safe. One clinical psychologist said, ‘The team have developed a therapeutic understanding of [name of child] and embed therapeutic approaches.’

p.2

How well children and young people are helped and protected: good

The registered manager and staff use research-informed practice that helps them understand the child’s behaviours and adjust how they care for them to meet their needs. This is reflected in their thoughtful and caring approach. Staff have an excellent understanding of the child’s needs. They regularly use rewards, distraction and de- escalation techniques to manage the child’s behaviour. Staff use meaningful Inspection report for children’s home: 2754433 3 conversations and social stories to support the child’s understanding of the impact of their behaviours. One forensic psychologist said, ‘I am happy that the home is managing behaviour in line with the assessment I have completed.’ The child has been physically held by staff as a last resort to protect the child from harming themselves or others.

p.2

How well children and young people are helped and protected: good

Before the child moved into the home, the registered manager carried out a risk assessment. This identifies known risks for the child and considers the staff’s skills and experience to meet their needs. The registered manager includes consultation with the child’s placing authority and external professionals to inform the assessment. As a result, all matching considerations for the child are appropriately evaluated by the registered manager.

p.3

How well children and young people are helped and protected: good

The child was welcomed into the home sensitively and with care. Before the child moved in, the registered manager ensured that they could visit the home and begin to build relationships with the staff.

p.3

How well children and young people are helped and protected: good

The registered manager ensures that staff are recruited safely. New staff are provided with a quality induction and are introduced to the child. Monitoring of visitors further protects the child from potential harm.

p.3

The effectiveness of leaders and managers: outstanding

The registered manager has been in post since February 2024. She is a confident, inspirational and ambitious leader. She knows the child extremely well and understands their needs. She has high expectations of staff and is committed to providing high- quality care to the child.

p.3

The effectiveness of leaders and managers: outstanding

The registered manager has excellent oversight of the home. She has a proactive approach and ensures that all plans used to manage and mitigate risk are regularly reviewed and updated. She carries out regular reviews of the child’s progress and considers any patterns or themes. As a result, the child is supported effectively in line with their plan and is being helped to stay safe.

p.3

The effectiveness of leaders and managers: outstanding

Staff feel supported by the registered manager and say that they love their jobs. They describe the registered manager as ‘approachable’ and say that they feel valued. The staff team is enthusiastic and committed to offering excellent care to the child.

p.3

The effectiveness of leaders and managers: outstanding

The registered manager prioritises staff development. Staff receive a wide range of training to meet the child’s individual needs. The registered manager holds development sessions with staff individually and in team meetings to improve the quality of care provided to the child.

p.3

The effectiveness of leaders and managers: outstanding

Supervision is of good quality. Staff have plenty of opportunities to discuss and reflect on their care of the child. Staff’s strengths and future aspirations are discussed. Any shortfalls in practice are raised during supervision sessions and staff are given clear guidance on their tasks to carry out. Inspection report for children’s home: 2754433 4 Complaints are managed appropriately and efficiently. Recordings of complaints demonstrate actions taken by the registered manager to resolve issues and evidence clear rationale for decision-making.

p.3

The effectiveness of leaders and managers: outstanding

The registered manager communicates well with partner agencies. Professionals say that they are kept well informed about the child’s care and progress. The manager advocates effectively on the child’s behalf. As a result, there is effective partnership working in place for the child. Inspection report for children’s home: 2754433 5

p.4

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2754433 6

p.5

Children’s home details

Registered provider: Therapeutic Care Northwest Limited

p.6

Children’s home details

Registered provider address: 1 Allenby Street, Atherton, Manchester M46 0BJ

p.6

Inspector

Leanne Carr, Social Care Inspector Inspection report for children’s home: 2754433 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit nationalarchives.gov.uk/doc/open- government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7