Children's Home run by Jasper Education and Support Services Limited in Suffolk

Inspection report for children’s home: 2724536 1 Registered provider: Jasper Education and Support Services Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private organisation. It provides care for up to four children who experience social and emotional difficulties and have experienced trauma.

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Information about this children’s home

At the time of the inspection, one child was living at the home.

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Information about this children’s home

The manager has been in post since 30 September 2024 and has applied to register with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 18 October 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2724536 2

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Inspection date Inspection type Inspection judgement

18/10/2023 Full Good Inspection report for children’s home: 2724536 3

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Overall experiences and progress of children and young people: good

The child spoke positively about their experiences of living in the home. They feel safe and well supported by staff and managers.

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Overall experiences and progress of children and young people: good

Children’s wishes and views are listened to. Staff have ‘chow wow’ discussions with children individually, which gives an innovative platform to gather and record their views. Children know they can raise how they feel or make a complaint if they wish to. Children trust the staff and manager to take their views seriously.

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Overall experiences and progress of children and young people: good

Since the last inspection, two children have moved into the home and three children have moved out. Children have moved out because the home has not been able to support their needs. However, the manager and staff have strived to help children move on in the most positive way possible. This has included children moving internally to the provider’s other home, with staff working between both homes. This has helped to make moves less difficult for children.

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Overall experiences and progress of children and young people: good

Staff encourage and support children to attend school, college or an alternative education provision. When children move into the home, staff identify a suitable provision quickly. This includes mainstream provision and additional support, such as tuition. This helps to minimise gaps in children’s education.

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Overall experiences and progress of children and young people: good

Staff help and encourage children to take part in activities, groups or interests they enjoy. Various events are promoted in the home, including Christmas, sports events and Halloween. A monthly newsletter gives updates on events across the provider’s settings. Staff make memory books for children that include photos of trips or events. These are given to children when they leave.

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Overall experiences and progress of children and young people: good

Children’s health and well-being are promoted. Staff know children’s physical and emotional needs well. They promote healthy routines and diets. Managers and staff also support children’s emotional well-being. Staff have therapeutic training, and children have additional support from an on-site therapist. There have been medication errors, but these have been detected in an audit and the manager has robustly dealt with them.

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Overall experiences and progress of children and young people: good

The manager engages with local authorities and children’s families to enable children to spend time with the people who are important to them. This includes supporting families to visit the home or taking children to spend time with their family. Children also receive support to build and maintain friendships.

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Overall experiences and progress of children and young people: good

The home environment is excellent throughout. It is clean, tidy and furnished and decorated to a good standard. Children can personalise their rooms. At the time of the inspection, the home had been decorated for Halloween. The child had been involved in creating and hanging the decorations. Inspection report for children’s home: 2724536 4

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How well children and young people are helped and protected: good

Staff place children’s well-being at the centre of their practice. They have a good knowledge of children’s strengths and vulnerabilities. Staff know the children well. They know their triggers and difficulties and how to approach children. Staff have access to risk assessments and behaviour support plans for children. These plans and assessments are detailed, individualised and updated regularly. This helps staff to understand and respond appropriately to children’s specific vulnerabilities.

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How well children and young people are helped and protected: good

Staff are aware of safeguarding procedures and are encouraged to raise any potential concerns immediately. When safeguarding incidents occur, staff take them seriously and respond appropriately. Leaders and managers review incidents and encourage an open culture to enable learning from them.

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How well children and young people are helped and protected: good

Staff promote positive behaviour. There are clear expectations for children from the point of arrival. Managers promote an approach that focuses on de-escalation to reduce the likelihood of physical intervention. Consequently, there has only been two recorded incidents of physical intervention since the last inspection. The staff responses were justified and proportionate, and the records show that a manager had good oversight of the incidents.

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How well children and young people are helped and protected: good

Children rarely go missing from care. However, when children leave the home without permission, staff follow procedures and protocols and react responsibly. Staff work with other agencies, including the police, to help children to return safely. The home has a detailed missing-from-care policy. Missing-from-home records are detailed and accurate.

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How well children and young people are helped and protected: good

Staff respond appropriately to reduce the risks children experience online. This has included working with the child to educate them and effective use of key-work sessions.

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How well children and young people are helped and protected: good

Managers and staff respond very well to children when they have self-harmed. Staff work with children to reduce self-harming incidents. Their therapeutic approach to care helps with this. Additional support from the therapist and external professionals helps to improve children’s emotional well-being and reduce the risk of self-harm.

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How well children and young people are helped and protected: good

Staff carry out room searches appropriately. The rationale for searches is clear and justified. Children know why a search is happening. Records evidence the reasons for searches, what was found and the next steps.

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The effectiveness of leaders and managers: good

There has not been a registered manager in the home since November 2023. The senior leadership team has strived to ensure good management cover throughout this extensive period. Senior managers have both spent time in the home and been available on call, which has limited the impact of no registered manager being in post. A manager was appointed and started in post in March 2024 but did not register with Ofsted before leaving. A new manager is now in post and has applied to register. Inspection report for children’s home: 2724536 5 The new manager has moved internally from another home in the organisation and is familiar with the home’s operations and ethos. There is a good dynamic between the manager and senior leaders. This has helped the manager to settle into the role quickly.

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The effectiveness of leaders and managers: good

The manager, deputy manager and responsible individual have high expectations and aspirations for the home. The manager has a good overview and insight into the home. They review staff practice and make effective use of auditing and monitoring tools. This helps to ensure that children receive a consistently good standard of care.

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The effectiveness of leaders and managers: good

The manager strives for best practice among staff. A therapeutic approach to care is set out in the home’s statement of purpose, which is supported with effective training and the use of research-informed practice. The therapeutic model is well embedded in practice with staff, who speak passionately about the home’s approach. There is also additional support from therapeutic specialists, which further helps to embed the provider’s approach to care.

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The effectiveness of leaders and managers: good

Staff show a positive and child-focused ethos about working in the home and towards each other. Feedback from staff is exceptionally positive. The team of staff support each other, trust each other, and morale is high among staff.

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The effectiveness of leaders and managers: good

Staff speak highly of the manager and the support they provide. The manager has an open-door culture and encourages ad-hoc discussions when needed. Staff also have regular supervision, which helps them feel supported. The manager also has supervision from an operations manager to support their own development and practice.

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The effectiveness of leaders and managers: good

Professional feedback is mostly positive in response to individual children’s care and in respect of the management and staff support across the home.

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The effectiveness of leaders and managers: good

No requirements or recommendations were made at this inspection. Inspection report for children’s home: 2724536 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under The Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2724536 7

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Children’s home details

Registered provider: Jasper Education and Support Services Limited

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Children’s home details

Registered provider address: Jasper Education and Support Service Limited, 303 Goring Road, Goring-by-Sea, Worthing BN12 4NX

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Children’s home details

Responsible individual: Catherine Russell

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Inspector

Daniel Rankin, Social Care Inspector Inspection report for children’s home: 2724536 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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