Children's Home run by Resilience Residential Services Limited in Manchester

Inspection report for children’s home: 2778898 1 Registered provider: Resilience Residential Services Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A private company owns this home. The home provides care for up to three children who may have social and emotional difficulties. There was one child living in the home at the time of this inspection.

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Information about this children’s home

The manager registered with Ofsted in January 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2778898 2

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Overall experiences and progress of children and young people: good

One child has moved into the home since it was registered. The move was planned, and the child visited the home with their parents before moving in and is now settled.

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Overall experiences and progress of children and young people: good

The staff have built trusting relationships with the child, and staff are responsive to their needs. The environment and the staff’s approach have supported the child to make positive choices and significant progress since living in the home. Additionally, staff have supported the child to understand their care plan. As a result, the child has a good insight into their lived experiences. Staff support has enabled the child to work towards achieving their future aspirations.

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Overall experiences and progress of children and young people: good

The child is supported to maintain family relationships and, where possible, see family members. A parent said that they feel ‘100%’ supported by staff when it comes to seeing their child. Additionally, the staff also support the child to spend time with their wider family members and are being creative to secure plans for the child to spend time with family during the Christmas period.

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Overall experiences and progress of children and young people: good

The home is decorated nicely, and while the child does not wish to have pictures up around the home, it does feel homely. However, minor maintenance is required, and the garden needs some attention to ensure that it is safe for the child.

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Overall experiences and progress of children and young people: good

Staff regularly seek the views of the child. This gives the child a sense of belonging and allows the child to feel heard. The child is also given the opportunity and support to develop age-appropriate life skills. Staff record the skills the child has developed and identify areas to support their independence.

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Overall experiences and progress of children and young people: good

The child has made significant educational progress, having not attended education for some time efore living in the home. The child now attends a local provision, which, although in its infancy, is going well. This is allowing for further assessments to support the implementation of the child’s education, health and care plan.

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Overall experiences and progress of children and young people: good

Overall, the child’s health needs are met. The child has been supported to attend an initial health assessment, and they are registered with the appropriate services in the local area. However, the child does vape, and this has not been fully explored with them. This does not support their understanding of the health risks.

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Overall experiences and progress of children and young people: good

Staff encourage physical activities to support the child’s emotional and physical health. This includes boxing, bouldering and football. When asked about the child’s progress, a parent expressed, `[Name of child] is able to regulate their emotions a bit better since moving to the home.’ Inspection report for children’s home: 2778898 3

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How well children and young people are helped and protected: good

The child said they like the home and feel safe. The staff support the child to understand how they will be kept safe. As a result, the child is fully aware of who they could speak to if they had any worries or concerns.

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How well children and young people are helped and protected: good

The staff have a good understanding of the child. Detailed risk assessments outline actions for staff to manage any escalation of unwanted behaviours. As a result, there have been minimal incidents, and the child is making good progress.

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How well children and young people are helped and protected: good

Door alarms are used on internal and external doors throughout the home. However, there is no assessment to determine whether the use of door alarms remains proportionate and appropriate for the child. This means that the child’s movements are unnecessarily monitored in the home.

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How well children and young people are helped and protected: good

Staff recognise that the child responds well to positive praise and incentive charts. These are used to support the child to make positive choices. When used, consequences are proportionate and seek to apply appropriate rules and boundaries in line with the child’s age and development.

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How well children and young people are helped and protected: good

Meaningful direct work is carried out with the child in respect of their individual known risks. This has been completed in different formats to engage the child and has also included the views of external agencies.

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How well children and young people are helped and protected: good

There has been one occasion whereby the child’s location was unknown. The staff followed the correct procedures and ensured that all local and known areas were searched. A reflective discussion was held with the child following this, and there have been no further occurrences.

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How well children and young people are helped and protected: good

Thorough employment checks are carried out during the recruitment process to ensure that the child is cared for by safe adults. Additionally, the manager and staff team are aware of the procedures required to keep children safe if they have concerns in respect of staff practice.

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The effectiveness of leaders and managers: good

The manager is experienced and is also supported by a very capable senior in the day- to-day management of the home. Together, they are dedicated to improving the outcomes of children in their care.

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The effectiveness of leaders and managers: good

The manager is dual registered, meaning she also has management responsibility for another of the company’s homes. It is clear that the manager does have an active presence in the home and has built a strong relationship with the child; however, the home’s staffing rotas do not show when the manager is working in the home. Inspection report for children’s home: 2778898 4 There is an extensive induction programme in place for new staff members, and all staff have completed a range of essential training. There is a wide range of training courses available to the team. However, the staff have not yet completed training in specific areas that are relevant to the child, such as autism spectrum disorder (ASD) and attention deficit hyperactivity disorder (ADHD).

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The effectiveness of leaders and managers: good

Staff supervision sessions are held regularly, as described in the home’s statement of purpose. They are supportive in nature and provide staff with the opportunity to reflect on their practice and the child’s needs. Newly recruited staff members receive more frequent supervision; this supports their understanding of their role and responsibilities.

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The effectiveness of leaders and managers: good

Team meetings take place regularly, they are informative and there is a clear agenda. The manager also uses this time effectively to undertake team learning activities. This allows her the opportunity to assess the skills and knowledge of the staff and their ability to help and protect the child.

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The effectiveness of leaders and managers: good

The manager has a clear plan to develop the home and the staff team. There is a detailed workforce development plan, which has a solid focus on improving the quality of care that the child receives. Inspection report for children’s home: 2778898 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

achieve the health and well-being outcomes that are recorded in the child’s relevant plans;

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Requirement Due date

understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well-being, in a way that is appropriate to the child’s age and understanding;

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Requirement Due date

take part in activities, and attend any appointments, for the purpose of meeting the child’s health and well-being needs; and

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Requirement Due date

understand and develop skills to promote the child’s well-being. (Regulation 10 (1)(a)(b)(c) (2)(a)(i)(ii)(iii)(iv))

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Requirement Due date

In particular, the registered person must ensure that the child is educated on the effects and dangers of vaping. 26 December 2024

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Requirement Due date

The registered person may only use devices for the monitoring or surveillance of children if— 26 December 2024 Inspection report for children’s home: 2778898 6 the monitoring or surveillance is for the purpose of safeguarding and promoting the welfare of the child concerned, or other children;

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Requirement Due date

the child’s placing authority consents in writing to the monitoring or surveillance;

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Requirement Due date

so far as reasonably practicable in the light of the child’s age and understanding, the child is informed in advance of the intention to do the monitoring or surveillance; and

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Requirement Due date

the monitoring or surveillance is no more intrusive than necessary, having regard to the child’s need for privacy. (Regulation 24 (1)(a)(b)(c)(d))

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Requirement Due date

In particular, the registered person must ensure that if bedroom door alarms are used, there is a clear identified risk and this is kept under review.

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Recommendations

 The registered person should ensure that the home is maintained and that any hazards identified are quickly repaired, for example the garden and the rotten apples from the tree, marks on the wall in the office, and the small living room needs repainting. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 15, paragraph 3.9)  The registered person should ensure that staff can access resources and training on ASD and ADHD to give them the knowledge of supporting the child’s needs. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 53, paragraph 10.11)  The registered person should ensure that the records detailed in Regulations 35 to 39 are kept in the home. In particular, the registered manager should ensure that their presence at the home and their working hours are clearly recorded on the staffing rota. (‘Guide to the Children’s Homes Regulations, including the quality standards,’

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Recommendations

page 62, paragraph 14.3) Inspection report for children’s home: 2778898 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2778898 8

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Children’s home details

Registered provider: Resilience Residential Services Limited

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Children’s home details

Registered provider address: 225, 5300 Lakeside, Cheadle SK8 3GP

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Inspectors

Simon Jones, Social Care Inspector Kitty Wiper, Social Care Inspector Inspection report for children’s home: 2778898 9 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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