Children's Home run by Parkview Care (Broadstairs) Limited in Cambridgeshire

Inspection report for children’s home - monitoring visit: 1274846 1 Registered provider: Parkview Care (Broadstairs) Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This privately run home offers care for up to six children who experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, one child was living at the home.

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Information about this children’s home

The registered manager left in February 2024. A new manager began working at the home in August 2024. They are in the process of applying to register with Ofsted.

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This monitoring visit

On 15 October 2024, Ofsted completed a monitoring visit to address specific concerns and allegations received by Ofsted. The visit found serious and widespread concerns. On 17 October, a compliance notice was served and a restriction of accommodation was issued.

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This monitoring visit

This monitoring inspection was carried out to monitor the progress that the provider has made towards meeting the compliance notice and to assess compliance with the restriction of accommodation.

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This monitoring visit

The visit found that the provider has addressed the shortfalls that were identified at the monitoring visit. There have been no further admissions to the home. Consequently, the compliance notice is met and the restriction of accommodation has been lifted.

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This monitoring visit

Since the monitoring visit, one child has moved on from the home because the staff were unable to keep the child safe or meet their needs. The move was agreed with the local authority and was in the best interest of the child. Inspection report for children’s home - monitoring visit: 1274846 2 The management team has reflected on the concerns identified at the monitoring visit. Lessons learned have resulted in a clear, structured support plan for the manager. The manager is being helped to develop in her role. Senior managers are supportive and regularly monitor and review the manager’s work. There is now clear oversight of where improvements need to be made and they are implementing positive changes.

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This monitoring visit

The staff have clear guidance about the levels of support that children need. Staff ratios are clear, and staff have worked in line with them. The manager has created an information guide for the staff and local authority. This guidance means that there is clarity around the staffing ratios, and the level of support children have is clear for everybody.

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This monitoring visit

The manager has assessed staff competency. She also observes staff practice regularly. These observations have identified some gaps in staff knowledge. The manager has ensured that staff have had training, including for risk assessments, professional curiosity and reporting and recording. Staff feel confident to meet children’s needs.

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This monitoring visit

There have been some missing-from-home incidents. Staff understand the importance of following a child’s missing-from-home protocol and have managed these incidents well. Staff attempt to follow the child and search in areas that they know the child may go.

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This monitoring visit

Since the last monitoring visit, the provider has not notified Ofsted without delay of three significant incidents. Although, the manager dealt with the incidents appropriately, delayed notifications affect Ofsted’s ability to monitor the service. The manager has now had additional training on notifying Ofsted.

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This monitoring visit

One requirement that was raised at the last monitoring visit has not been reviewed and will be restated. The provider’s progress in meeting the requirements will be evaluated at the next inspection.

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Inspection date Inspection type Inspection judgement

10/09/2024 Full Good 19/12/2023 Full Good 20/06/2022 Full Good 01/03/2022 Interim Improved effectiveness Inspection report for children’s home - monitoring visit: 1274846 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e)) 15 December 2024

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(b))

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Requirement Due date

In particular, ensure that staff supervision is used to address practice-related issues effectively and to improve staff practice.

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Requirement Due date

This requirement was raised at the last monitoring visit and is restated. 15 December 2024

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 1274846 4

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Children’s home details

Registered provider: Parkview Care (Broadstairs) Limited

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Children’s home details

Registered provider address: The Brentano Suite Solar House, 915 High Road, North Finchley, London N12 8QJ

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Inspector

Amy Miles, Social Care Inspector Inspection report for children’s home - monitoring visit: 1274846 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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