Hillgate Health Group Ltd

Inspection report for supported accommodation provider - monitoring visit: Hillgate Health Group Ltd 1 Hillgate Health Group Ltd

p.1

Registered provider: Hillgate Health Group Ltd

p.1

Inspected under the social care common inspection framework

p.1

provider

The supported accommodation service is operated by a private provider in the north of England.

p.1

provider

The provider can accommodate up to eight individuals in shared or group-living accommodation in premises used to accommodate only looked after children and care leavers.

p.1

provider

Five children whose needs were within the scope of the regulations were being accommodated at the time of this visit. Three children have left the accommodation since the service was registered.

p.1

provider

The service manager has been registered with Ofsted since April 2024.

p.1

This monitoring visit

Ofsted carried out this monitoring visit in response to concerns around the management of incidents in the home, staff oversight and the level of support being offered to children.

p.1

This monitoring visit

Children said that they felt happy and safe in their accommodation. They also said that staff help them to prepare for independent living by regularly having key-work sessions. This means that children are able to manage when they move on from their accommodation and live independently.

p.1

This monitoring visit

One child commented on the positive relationships they have with staff in their home. Another child who had recently moved into the home said that they were made to feel welcome by the staff team. This helps children to settle into their new accommodation and feel supported. Inspection report for supported accommodation provider - monitoring visit: Hillgate Health Group Ltd 2 Staff ensure that the accommodation provides a homely environment for children to live in. They carry out regular inspections of the property and report maintenance work quickly. This helps to maintain a good standard of accommodation for children.

p.1

This monitoring visit

Staff said that they feel supported by leaders and managers. They attend regular training and supervision sessions with their managers, to equip them with the skills required to support children. Staff also say senior managers are visible in the home and they value their experience and expertise.

p.2

This monitoring visit

Leaders and managers assess children’s vulnerabilities at the point of referral. Local authorities provide staff with detailed information which they use to inform a robust risk management and support plan. Staff review plans monthly and actively involve children, with children’s views documented. This means that children are well supported in their transition to adulthood.

p.2

This monitoring visit

Staff are skilled in using de-escalation techniques to manage incidents. Reports are clearly written and show clear management oversight and debriefs with the staff team. However, the provider does not report serious incidents to Ofsted. This means the regulator has no initial oversight of what action staff take to keep children safe. Furthermore, leaders and managers do not notify Ofsted of all directors who are involved in the running of the service and in decision-making. This means that the regulator does not have up-to-date information about those people who are involved in the running of the service. Inspection report for supported accommodation provider - monitoring visit: Hillgate Health Group Ltd 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

The registered person must notify the CIECSS and any relevant person without delay if—

p.3

Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation or child criminal exploitation;

p.3

Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious;

p.3

Requirement Due date

there is an allegation of abuse against the supported accommodation undertaking or a person working for it;

p.3

Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry);

p.3

Requirement Due date

there is an incident involving the use of a measure of restraint of a child;

p.3

Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 27 (3)(a)(b)(c)(d)(e)(f)) 19 December 2024

p.3

Requirement Due date

The registered person must give notice in writing to the CIECSS, as soon as it is reasonably practicable to do so, if any of the following events take place or are expected by the registered person to take place—

p.3

Requirement Due date

if the registered provider is an organisation— 19 December 2024 Inspection report for supported accommodation provider - monitoring visit: Hillgate Health Group Ltd 4 any change of director, manager, secretary or other similar officer of the organisation. (Regulation 34 (1)(e)(ii))

p.3

Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

p.4

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Hillgate Health Group Ltd 5

p.4

Supported accommodation provider details

Registered provider: Hillgate Health Group Ltd

p.5

Supported accommodation provider details

Registered service manager: Richard Prowse

p.5

Inspector

Helen Fee, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Hillgate Health Group Ltd 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.5

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk.

p.6

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.6

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.6