Construction Help Line Limited

Construction Help Line Limited Monitoring visit report

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Name of lead inspector: Jane Hughes, His Majesty’s Inspector

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Type of provider: Independent Learning Provider

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Address:

Unit 1 11 Batsworth Road Mitcham CR4 3BX Monitoring visit: Construction Help Line Limited, 29 October 2024

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Context and focus of visit

This is the follow-up monitoring visit to Construction Helpline Limited following publication of the new provider monitoring visits in July 2024, where inspectors found the provider to have made insufficient progress in ensuring effective safeguarding arrangements are in place.

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Context and focus of visit

Construction Help Line Limited is an independent learning provider with its main office in the London Borough of Merton. In addition to offering privately funded training, Construction Help Line Limited teaches Skills Bootcamps. At the time of the monitoring visit, there were 168 adult learners enrolled on a range of construction courses.

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Significant Progress

Since the previous monitoring visit, leaders have taken quick and effective action to improve the safeguarding arrangements for their learners. They have put in place and follow a clear safeguarding improvement plan. They have invested in additional staff to strengthen the safeguarding team and the board. As a result, they have good oversight and monitoring of their safeguarding policies and procedures.

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Significant Progress

The new designated safeguarding lead (DSL) and deputy lead have extensive experience in safeguarding adult learners in further education. They have completed relevant training and understand their roles and responsibilities well. They have introduced clear reporting processes for vulnerable adults and learners, who may need extra support with their well-being. They ensure staff are safe to work with adult learners.

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Significant Progress

Leaders ensure that staff who teach and support learners complete appropriate safeguarding and ‘Prevent’ training. They support tutors to teach learners relevant information about the risks in the construction industry. For example, tutors discuss with learners how to identify the signs of modern-day slavery in the workplace, and how to tell when someone feels stressed at work.

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Significant Progress

Leaders were quick to conduct a ‘Prevent’ duty risk assessment and action plan after the previous monitoring visit. They have useful external connections in the geographical areas they work in to help them understand the local risks. Leaders and tutors give learners information about the dangers associated with extremism and Monitoring visit: Construction Help Line Limited, 29 October 2024 radicalisation through a range of activity. For example, tutors teach this at induction and the DSL sends out frequent emails and links to helpful information and recent topical events. Most learners recall their understanding of this clearly.

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Significant Progress

Learners feel safe, including how to stay safe online. This is because tutors provide them with useful advice and guidance about online safety. Learners know who to contact if they have any concerns. They are confident that staff would listen to them and act on any concerns raised. Monitoring visit: Construction Help Line Limited, 29 October 2024 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding

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Significant Progress

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Significant Progress

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Significant Progress

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Significant Progress

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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