Children's home run by Ja Nailah Limited in Waltham Forest

Inspection report for children’s home - monitoring visit: SC028598 1 SC028598 Registered provider: Ja Nailah Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned home that can care for up to five girls who may experience social and emotional difficulties. The home can also provide care for up to two young mothers and their babies for a specific time, with babies sharing a bedroom with their mother.

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Information about this children’s home

The home and the manager registered with Ofsted in May 2002.

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Information about this children’s home

There were two children living in the home at the time of this inspection. However, one of them had been away from the home, living with a parent since 8 September 2024.

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This monitoring visit

The home was judged inadequate at the full inspection on 14 August 2024. As a result, compliance notices were issued under Regulation 12, the protection of children standard, and Regulation 13, the leadership and management standard of The Children’s Homes Regulations (England) 2015.

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This monitoring visit

This monitoring visit was carried out to monitor the progress that the registered provider has made in meeting the compliance notices. Inspectors found that the registered provider is making good progress in meeting the compliance notices and in addressing some of the requirements raised at the full inspection.

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This monitoring visit

Damaged areas of the home, including a cracked toilet seat, have been repaired. However, further work is needed to make the home more welcoming and comfortable for the children. Some of the children’s bedrooms still have furniture that is not suitable. For example, the back cover for a wardrobe is missing and a Inspection report for children’s home - monitoring visit: SC028598 2 desk has a missing drawer. There is loose carpet on one of the stair treads that presents a tripping hazard.

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This monitoring visit

Some work has been carried out to address the recommendations raised in the fire risk assessment, with fire strips being added to some of the doors. A new fire door has been purchased and is awaiting fitting.

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This monitoring visit

Children’s risk assessments have been updated to better reflect children’s current needs. There is a new risk assessment for assessing children’s compatibility when the provider receives a new referral.

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This monitoring visit

Senior staff have received training on risk management and managing allegations raised against members of staff.

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This monitoring visit

The processes to manage incidents when children go missing from the home have been improved. There is now a log that staff must complete to show what action they have taken to deal with an incident. Staff now have conversations with children when they return to the home. However, the records are not always detailed.

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This monitoring visit

Staff have received additional training to strengthen their knowledge and skills in supporting the children safely and effectively. This has included staff attending training in conflict resolution and de-escalation, physical intervention, attachment and complex trauma. Staff have also received training in meeting one child’s specific needs.

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This monitoring visit

There have been some improvements to the home’s monitoring and review processes. There is now evidence to show that the responsible individual checks children’s care records to make sure that they hold the right details. However, the registered manager’s oversight of these records still needs to improve.

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This monitoring visit

The registered manager still does not have sufficient managerial oversight of the home. They still rely on the home’s care manager and other senior staff to share information with them by telephone.

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This monitoring visit

The provider has met the compliance notice issued under Regulation 12, the protection of children standard of the Children’s Homes Regulations (England) 2015. The compliance notice issued under Regulation 13, the leadership and management standard of The Children’s Homes Regulations (England) 2015, was unmet and has been reissued. Three of the eight requirements raised at the last full inspection have been met. The provider is making progress in meeting the additional requirements, which will be reviewed at the next inspection. Inspection report for children’s home - monitoring visit: SC028598 3

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Inspection date Inspection type Inspection judgement

14/08/2024 Full Inadequate 04/03/2024 Full Good 16/05/2022 Full Requires improvement to be good 02/02/2022 Full Inadequate Inspection report for children’s home - monitoring visit: SC028598 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(c)(f)(g)(ii)(h))

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Requirement Due date

In particular, the registered person must ensure that there is effective assessment of children’s needs in the admissions process.

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Requirement Due date

The registered person must ensure that there is effective management oversight of children’s records and plans. 24 November 2024 Inspection report for children’s home - monitoring visit: SC028598 5 The registered person must ensure that all staff have appropriate training to understand and meet the needs of children in their care.

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Requirement Due date

This requirement was made at the last inspection and is restated.

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Requirement Due date

The independent person must produce a report about a visit ("the independent person’s report") which sets out, in particular, the independent person’s opinion as to whether—

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Requirement Due date

children are effectively safeguarded; and

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Requirement Due date

the conduct of the home promotes children’s well-being. (Regulation 44 (4)(a)(b))

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Requirement Due date

In particular, the registered person must ensure that the independent person’s reports are accurate in providing detail about what has happened in the home that month. The report should be useful in helping the provider to improve their practice.

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Requirement Due date

This requirement was made at the last inspection and is restated. 24 November 2024

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Requirement Due date

The registered person must maintain records ("case records") for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c))

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Requirement Due date

In particular, the registered person must ensure that all children’s case records are available for inspection, are accurate, include the necessary information and are completed in a timely manner.

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Requirement Due date

This requirement was made at the last inspection and is restated. 24 November 2024 Inspection report for children’s home - monitoring visit: SC028598 6 When conducting the review, the registered person must consult, and take into account the views of, each relevant person. (Regulation 46 (2))

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Requirement Due date

In particular, the registered person must ensure that the review of the location of the home includes consultation with relevant local agencies to obtain a full understanding of the risks in the community and how this can affect the children in their care.

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Requirement Due date

This requirement was made at the last inspection and is restated. 24 November 2024

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

seek to involve each child’s placing authority effectively in the child’s care, in accordance with the child’s relevant plans;

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Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5 (a)(c))

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Requirement Due date

In particular, the registered person must ensure that they have all necessary information from the placing authorities, including meeting minutes and care plans.

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Requirement Due date

This requirement was made at the last inspection and is restated. 24 November 2024

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Requirement Due date

*This requirement is subject to a compliance notice.

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Recommendations

 The registered person should ensure that any consequences used to address poor behaviour are restorative in nature and help children to recognise the impact of their behaviour on themselves and others. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.38) Inspection report for children’s home - monitoring visit: SC028598 7  The registered person should ensure that where a child has an education, health and care plan, the contents of this plan is taken into consideration. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 33, paragraph 7.6)  The registered person should ensure that additional safety measures and checks are in place for staff who have recently arrived from outside of the United Kingdom. The registered person should also ensure that references are from the most recent employers and that reasons for leaving employment

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Recommendations

are clear. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.1)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC028598 8

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Children’s home details

Registered provider address: Nailah House, 19 Pentire Road, London E17 4BY

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Inspectors

Thobekile Bandama, Social Care Inspector Monique Lindsay, Social Care Inspector Inspection report for children’s home - monitoring visit: SC028598 9 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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