Children's Home run by Holistic Care Service Nationwide Limited in Sefton

Inspection report for children’s home: 2739583 1 Registered provider: Holistic Care Service Nationwide Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home registered with Ofsted in April 2024 and is operated by a private company. It provides care for one child who may experience social and/or emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in April 2024.

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Information about this children’s home

At the time of the inspection, one child was living in the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2739583 2

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Overall experiences and progress of children and young people: good

One child has moved in since the home registered. The move was planned and managed in a child-centred way. The child has developed positive relationships with staff who know them well and are attuned to their needs. There is a focus on nurturing the child, and staff provide care using a trauma-informed approach. The child’s family member said, ‘The home is one of the best [name of child] has been in. The support they get is unreal. The staff really seem to understand them.’

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Overall experiences and progress of children and young people: good

Staff and the manager have formed good relationships with the child’s family members, which supports the child to maintain their familial links. For example, the child was accompanied by their sisters and all staff members to enjoy a meal and celebrate the child’s birthday.

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Overall experiences and progress of children and young people: good

The child takes part in a range of activities and enjoyed a caravan holiday in the summer. The child is encouraged to build up their independence skills, in an age-appropriate way, by helping with cooking, shopping and tidying their bedroom. The child has a pet, which they are supported to care for by the staff. The child is encouraged to express their feelings and wishes, and these are acted on where appropriate. The child knows how to make a complaint. The child said, ‘I really like the staff, they are on my side and listen to me.’

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Overall experiences and progress of children and young people: good

Staff support the child’s emotional health needs and ensure that they have access to specialist services as required. The child is registered with all universal health services, and staff encourage them to attend appointments. However, there have been some occasions when prescribed vitamins have not been given as directed. Furthermore, this error had not been identified during routine checks.

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Overall experiences and progress of children and young people: good

Staff and the manager are aspirational for the child, and education is promoted in the home. The child is attending a full-time education provision and is making progress. Staff transport the child a considerable distance to school, recognising that it is in their best interests to maintain consistency in their education setting.

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How well children and young people are helped and protected: good

The child has developed trusting relationships with the staff. Staff take a therapeutic approach, and positive behaviour is promoted through rewards and incentives. Staff focus on building the child’s self-esteem. They use a variety of methods, including a praise book where positive behaviours and achievements are noted. Negative consequences are rare. When they are given, they are proportionate and fair.

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How well children and young people are helped and protected: good

There are clear plans in place that help the staff to understand how to meet each child’s individual needs. Incidents are generally well managed, and staff are trained and skilled Inspection report for children’s home: 2739583 3 in de-escalation techniques. This promotes a positive and non-confrontational culture. When accidents or injuries happen, they are dealt with appropriately by staff.

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How well children and young people are helped and protected: good

There are clear boundaries for the child and measures in place to identify risk to the child. The child’s mobile phone is checked when necessary, and there is education around keeping safe on the internet and social media. Staff and the manager work closely with family members and the child’s social worker to manage risks and vulnerabilities.

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How well children and young people are helped and protected: good

There have been several new members of staff recruited, which means that there is a consistent staff team in place to support the child. Staff carry out a broad range of good- quality training in safeguarding matters and know how to escalate safeguarding concerns.

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How well children and young people are helped and protected: good

The home is a safe environment for the child and feels homely. It is furnished and decorated to a high standard and is well maintained. The child has been encouraged to choose the decor for their bedroom and it is personalised to their taste.

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The effectiveness of leaders and managers: good

The manager is suitably experienced and is working towards the relevant management qualification. Her practice is child centred and meets the child’s needs. She has management responsibility for another home operated by the company. The manager is supported by an experienced responsible individual and deputy manager.

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The effectiveness of leaders and managers: good

Staff say that they feel well supported by the manager and the deputy manager. Staff receive regular supervision, which allows them to reflect on their practice. Team meetings are used as a forum for discussion and are held regularly.

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The effectiveness of leaders and managers: good

Some staff are qualified and experienced in childcare. New members of staff complete an induction before being enrolled to attain a recognised childcare qualification. Staff have access to a wide range of training. The manager ensures that staff have the skills and knowledge to meet the needs of the child.

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The effectiveness of leaders and managers: good

Staff are supported and encouraged to make decisions as a team. Tasks are delegated that reflect the strengths of individual staff members. In one instance, a staff member designed a chart for the child to help her to identify her emotions. This creates a sense of shared ownership of the tasks required and responsibility to the child.

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The effectiveness of leaders and managers: good

Staff and the manager work effectively with other agencies, professionals and family members. They ensure that they attend all relevant meetings and advocate for the child when necessary. Inspection report for children’s home: 2739583 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

achieve the health and well-being outcomes that are recorded in the child’s relevant plans. (Regulation 10 (1)(a)(b)(c) (2)(a)(i))

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Requirement Due date

In particular, the registered person must ensure that medication is given consistently in accordance with a child’s prescription.

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Requirement Due date

In addition, the registered person must ensure that there are processes in place to monitor medication effectively in the home. 17 December 2024

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2739583 5

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Children’s home details

Registered provider: Holistic Care Service Nationwide Limited

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Children’s home details

Registered provider address: 2a Tarleton Road, Southport, Merseyside PR9 7QW

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Inspector

Eve Ostridge, Social Care Inspector Inspection report for children’s home: 2739583 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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