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Social care · Social care assurance visit

Children's Home run by Northwest Youth Services Limited in Bradford

Inspected 9 Oct 2024 · published 16 Nov 2024 · URN 2677302

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Summary

No overall grade in this framework

Claire Webster (lead), Mark Cryer

What we read, and from where

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  • Group verified

    North West Youth Services

  • Inspection date verified

    9 Oct 2024

  • Inspectors verified

    Claire Webster, Mark Cryer

  • Name on report verified

    2677302

  • URN verified

    2677302

Page 1 of 9
Page 1 of the report

Deep dive

What this report says

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Tone of the report

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−18Mixedmore positive than 51% of reports of this type

In line with other reports of this type.

Praisepositiveeffectivelysafeconsistentsecure
Criticisminadequateharm

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings22w0
  • What needs to improve695w−18

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

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Pages
9
Words of findings
716
longer than usual (typical 479)
Reading level
Hard
Flesch 49, typical 47
Average sentence
17 words
Next steps
3
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 1%What needs to improve 41%About the inspection 58%

Full report text

Assurance inspection report for children’s home: 2677302 1 Registered provider: North West Youth Services

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is owned and managed by a private provider. It provides care for up to three children who may experience social and emotional difficulties and who may have learning disabilities.

p.1

Information about this children’s home

The manager registered with Ofsted in July 2024.

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Information about this children’s home

Two children were living at the home at the time of the inspection.

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Information about this children’s home

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspectors evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under The Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: 2677302 2

p.1

Findings from the inspection

The assurance inspection was brought forward to address specific concerns or allegations received by Ofsted.

p.2

Findings from the inspection

Ofsted did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection. However, there were several areas which require improvement.

p.2

Findings from the inspection

Since the last inspection, one child has moved out of the home in line with their wishes. Two children live in the home and are both making progress. The children enjoy living in the home, and one child said, ‘I am very happy.’

p.2

Findings from the inspection

The children experience something similar to a sibling relationship. They enjoy spending time with one another and like to bake, read, draw and go out in their local community.

p.2

Findings from the inspection

Children have positive relationships with staff who have worked at the home for some time. However, there has been a number of staff changes, which has led to a period of instability for children. As a result, children have not always received consistent care, specifically in relation to supporting their behaviour.

p.2

Findings from the inspection

Staff do not consistently demonstrate that they understand how a child’s previous trauma can have an impact on their behaviour. Consequences used are inappropriate and are not in line with the children’s age and level of understanding.

p.2

Findings from the inspection

Staff rarely physically hold children to keep them and others safe. However, when this does occur, staff’s recording contains insufficient detail about why holds were necessary and the steps taken by staff to avoid the measure. Furthermore, there is insufficient management oversight. As a result, children’s experiences are not understood. The manager cannot be assured that physical holds have been used as a last resort and that they are necessary and proportionate.

p.2

Findings from the inspection

There have been occasions when a child has made comments that could constitute an allegation about staff members. Leaders have investigated the concerns; however, there is a lack of professional curiosity. In addition, leaders do not consistently follow the home’s allegations management procedure, such as not always notifying the local authority designated officer. This prevents scrutiny from external safeguarding agencies.

p.2

Findings from the inspection

The manager challenges when there are concerns about an inadequate response from children’s placing authorities. However, leaders are not familiar with, or do not act in accordance with, the escalation policy. This offers reduced advocacy for children, which could prevent them from reaching their full potential. Assurance inspection report for children’s home: 2677302 3 Leaders and managers have monitoring and review systems, but these are not used effectively to improve the quality of care for children. Inconsistencies in practice and patterns and trends are not always identified and addressed quickly.

p.2

Findings from the inspection

The home is well maintained, and children’s bedrooms are personalised in line with their preferences. The children’s presence is seen and heard throughout the home. There are issues with children’s restricted access to a designated staff toilet on the ground floor of the home. In addition, there are several other locked cupboards. Leaders and managers understand that this does not reflect a homely environment, and they plan to address this.

p.3

Findings from the inspection

The responsible individual and the registered manager are child-centred and have a clear vision of the changes they want to make to provide high-quality care for children. The responsible individual provided an action plan to continue the improvements needed in the home.

p.3

Findings from the inspection

The requirements from the last inspection have been restated. In addition, requirements under regulations 5, 11 and 35 have been issued. Assurance inspection report for children’s home: 2677302 4

p.3

Inspection date Inspection type Inspection judgement

29/05/2024 Full Good 05/09/2023 Full Good 15/06/2023 Full Inadequate 27/02/2023 Full Requires improvement to be good Assurance inspection report for children’s home: 2677302 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet The Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the effectiveness of the home’s child protection policies is monitored regularly. (Regulation 12 (1) (2)(a)(vii)(e))

p.5

Requirement Due date

This requirement was made at the last inspection and is restated. 30 November 2024

p.5

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each 30 March 2025 Assurance inspection report for children’s home: 2677302 6 child and use this understanding to inform the development of the quality of care provided in the home;

p.5

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(e)(f)(h))

p.6

Requirement Due date

This requirement was made at the last inspection and is restated.

p.6

Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

p.6

Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

p.6

Requirement Due date

help each child to develop socially aware behaviour;

p.6

Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding; and

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding. (Regulation 11 (1)(a)(b)(c) (2)(a)(i)(ii)(iii)(v)) 30 March 2025

p.6

Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

p.6

Requirement Due date

seek to involve each child’s placing authority effectively in the child’s care, in accordance with the child’s relevant plans;

p.6

Requirement Due date

seek to secure the input and services required to meet each child’s needs; and 30 March 2025 Assurance inspection report for children’s home: 2677302 7 if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5 (a)(b)(c))

p.6

Requirement Due date

The registered person must prepare and implement a policy (“the behaviour management policy”) which sets out—

p.7

Requirement Due date

how appropriate behaviour is to be promoted in the children’s home; and

p.7

Requirement Due date

the measures of control, discipline and restraint which may be used in relation to children in the home.

p.7

Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

a description of the measure and its duration;

p.7

Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the effectiveness and any consequences of the use of the measure. (Regulation 35 (1)(a)(b) (3)(a)(ii)(iv)(v)(vii)) 30 March 2025

p.7

Recommendation

 The registered person should ensure that children can access all shared areas of their home unless there are specific reasons why this would not meet a child’s needs. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.10) Assurance inspection report for children’s home: 2677302 8

p.7

Children’s home details

Registered provider: North West Youth Services

p.8

Children’s home details

Registered provider address: Peine House, Hind Hill Street, Heywood OL10 1JZ

p.8

Inspectors

Claire Webster, Social Care Inspector Mark Cryer, Social Care Inspector Assurance inspection report for children’s home: 2677302 9 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.8

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.9

Inspectors

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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