Happy Hearts Day Nursery

Inspection of Happy Hearts Day Nursery 11 Kimberley Road, BOURNEMOUTH BH6 5EX

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Overall effectiveness Inadequate

The quality of education Inadequate Behaviour and attitudes Inadequate Personal development Inadequate Leadership and management Inadequate Overall effectiveness at previous inspection Good

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The provision is inadequate

The provider does not fulfil their responsibilities in ensuring requirements relating to the premises and staff are met, to reduce potential risks to children. When staff raise concerns about aspects of the building's upkeep, the provider does not take action to address them. Recruitment processes are not robust to ensure staff's suitability to work with children.

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The provision is inadequate

The provider's lack of oversight of the setting has a significant impact on the experiences children receive at the nursery. The provider does not ensure a suitably challenging curriculum is in place that staff can deliver to meet children's individual needs. Staff do not receive induction training or the support and coaching they need to be able to fulfil their roles and responsibilities. As a result, most staff do not know how children learn, what children already know or what they need to learn next to promote their development. Staff do not provide children with meaningful engagement, meaning children show little motivation to learn. Children do not make progress from their starting points and are not well prepared for the next steps in their education, including school. That said, children behave well and are happy. Staff speak kindly to children and remind them to use good manners.

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need to do better?

n The provider does not ensure that the premises are fit for purpose. For example, hot water is only available when the heating is on. This means that the nursery can become uncomfortably warm at times. Following a previous mould problem, the provider has not ensured that the nursery is well ventilated, this includes the room where babies sleep. The provider is aware that maintenance is required but has not taken action to address this. n The provider does not follow robust recruitment processes to ensure the suitability of staff. Unvetted staff work with children and undertake children's intimate care unsupervised, which does not appropriately safeguard children. The provider does not ensure that staff remain suitable to work with children during their employment. n There has been a high turnover of staff in recent months, which has caused some instability in staffing arrangements. Staff care about the children at the

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need to do better?

nursery but staff morale is low, which impacts on the quality of care and education provided. Staff well-being is not a priority. For example, when staff raise concerns that they do not receive enough support, the provider takes no action to provide it. Staff report that they are frustrated that their voices are not heard. n The provider does not ensure that a curriculum is in place that builds on what children already know and can do. Staff work with parents when children start at the nursery to understand children's starting points. However, staff do not have

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need to do better?

3 September 2024 the skills and knowledge necessary to assess children's abilities, or to shape activities and experiences to support their learning. This means that children frequently wander around without any meaningful learning or interactions. Due to poor staff interactions and a lack of suitable activities and resources, children show little motivation to play and explore. They move from one activity to another, with little interest or concentration. At times, staff carry babies around for long periods of time, without providing any stimulation. n Children's language skills are not well nurtured. For example, staff do not add new vocabulary to extend children's language or engage in two-way conversations that teach children the skills they need to be able to communicate with others. When speech is unclear, staff do not do enough to support children to learn to pronounce words correctly. Children often do not have the skills or

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need to do better?

confidence to communicate with others to share their thoughts and ideas. n Children with special educational needs and/or disabilities (SEND) do not receive the support they need to help close the gaps in their development. For example, appropriate referrals are not made to external agencies and additional funding is not used appropriately to meet their needs. Staff do not have the support, knowledge or skills they need to be able to provide good-quality care and education for children. As a result, children make poor progress in their learning. n Induction training is not in place for new staff or for those taking on new positions to ensure they have the skills they need to fulfil their duties. Staff supervision is not undertaken to provide staff with the coaching they need to develop their practice. Despite the provider being aware that there are training needs within the staff team, they have not taken action to address these. As a

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need to do better?

result, most staff do not provide suitable learning opportunities that suit children's age and stage of development. For example, activities are overly repetitive or are too long in duration and children lose interest. n Occasionally, staff working with older children provide some activities that support children to develop their fine motor skills and learn to take turns.

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Safeguarding

The arrangements for safeguarding are not effective.

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Safeguarding

There is not an open and positive culture around safeguarding that puts children's interests first.

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Due date

3 September 2024 undertake checks to ensure that all staff are suitable to work with children, and implement effective systems to check their ongoing suitability 02/10/2024

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Due date

make sure that the premises are adequately maintained to ensure they are suitable and fit for purpose 02/10/2024

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Due date

ensure arrangements are in place to meet the needs of children with SEND, to promote their learning and development 16/10/2024

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Due date

ensure that staff new to the setting and undertaking new roles have a suitable induction to make sure that they have the skills and knowledge they need to fulfil their duties 30/10/2024

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Due date

implement appropriate arrangements for staff supervision to provide the ongoing support, coaching and training staff need to develop their practice 30/10/2024

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Due date

design and implement a broad and balanced curriculum that meets the needs of all children to help ensure they make good progress in their learning. 30/10/2024

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Setting details

Unique reference number EY458061 Local authority Bournemouth, Christchurch & Poole Inspection number 10363229 Type of provision Childcare on non-domestic premises

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Registers

Early Years Register, Compulsory Childcare Register Day care type Full day care

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inspection

Total number of places 30 Number of children on roll 10 Name of registered person Happy Hearts Day Nursery Ltd

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reference number

Telephone number 01202419232 Date of previous inspection 28 September 2022

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Information about this early years setting

Happy Hearts Day Nursery registered in 2009 and is located in Bournemouth, Dorset. The nursery is open Monday to Thursday, from 7.30am to 5.30pm, for 51 weeks of the year. The nursery is in receipt of early education funding for children aged two-, three- and four-years-old. The nursery employs five members of staff. Of these, two hold early years qualifications at level 3, two hold level 2 qualifications and one is unqualified.

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Inspection activities

n We carried out this inspection as a result of a risk assessment, following information we received about the provider. n The inspector viewed the provision and discussed the safety and suitability of the premises. n The manager talked to the inspector about their curriculum. n The inspector talked to staff and parents at appropriate times during the inspection and took account of their views. n The inspector observed the interactions between staff and children. n The inspector looked at relevant documentation and reviewed evidence of the suitability of staff working in the nursery.

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Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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Inspection activities

3 September 2024 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspection activities

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Inspection activities

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Inspection activities

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Inspection activities

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