Children's home run by Support and Sustain Care Ltd

Inspection report for children’s home - monitoring visit: 2730637 1 Registered provider: Support and Sustain Care Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private organisation. It is registered to provide care for up to four children who have had adverse childhood experiences that have led to associated trauma and social and emotional difficulties.

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Information about this children’s home

At the time of this visit, there were no children living at the home.

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Information about this children’s home

There is currently no registered manager. The registered manager resigned from their role in June 2024 with immediate effect to take on the role of responsible individual. An interim manager has been in post since June 2024. Ofsted has not received his application to register.

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This monitoring visit

From 2 to 4 July 2024, Ofsted carried out a full inspection of the children’s home. Following the inspection, the home was judged to be inadequate. Serious and widespread concerns were identified in the care and protection of children and the leadership and management of the home. Compliance notices were issued under regulations 12 and 13. A restriction of accommodation notice was also imposed.

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This monitoring visit

On 6 August 2024, a monitoring visit took place to review the organisation’s progress with meeting the steps set out in the compliance notices. The managers had taken appropriate actions to meet some steps in the compliance notices under regulations 12 and 13. However, some steps were unmet, and therefore, compliance notices under regulation 12 and 13 were reissued.

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This monitoring visit

The purpose of this visit was to review the organisation’s progress in meeting the steps set out in the compliance notices. The managers have now taken appropriate actions to meet all the steps in the compliance notices under regulations 12 and 13. Inspection report for children’s home - monitoring visit: 2730637 2 Managers have complied with the restriction of accommodation notice, and no children have moved into the home. The restriction of accommodation notice has now expired.

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This monitoring visit

Managers have taken appropriate steps to ensure that accurate accounts of all incidents, including restraints, are recorded effectively and in a timely way. Incident templates have been revised and there has been a review of procedures to ensure that staff debriefs are completed within appropriate timescales. Changes have been made to the electronic recording system to ensure that staff and managers are prompted to complete all relevant actions before an incident report is closed. Managers have implemented processes that ensure the responsible individual has oversight of all incidents.

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This monitoring visit

Risk assessments have been reviewed to ensure that the documents reflect current and most relevant information about children. Managers and staff have completed further training to ensure they understand the risk assessment process and that they are clear about their roles and responsibilities when reviewing children’s current situations.

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This monitoring visit

Managers have conducted a reflective review of incidents in the home to evaluate the experiences of children. Where shortfalls were identified with practice, further training has been attended by staff to develop and improve practice. Managers consulted with children who previously lived at the home as part of their review. Appropriate action has been taken to address the feedback provided by children. This practice has the potential to improve the quality of care and outcomes for children.

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This monitoring visit

Managers have taken appropriate actions to address the disclosure of harm made by a child at the last visit.

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This monitoring visit

A comprehensive review of their monitoring and reviewing systems has taken place by managers. This has helped to evaluate their effectiveness in maintaining oversight of the home and the safety and quality of care for children. New tracking systems have been implemented to ensure that there is robust oversight of all aspects of the children’s home and the care children receive. The new systems aim to have oversight from senior care workers, managers and senior leaders. This approach is likely to ensure that the monitoring and reviewing systems are effective and that shortfalls are identified promptly.

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This monitoring visit

An appropriate individual has been identified to provide supervision and mentoring for the responsible individual. This support provides an opportunity to reflect on practice and give the responsible individual support to develop greater insight and knowledge of their role.

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This monitoring visit

No requirements or recommendations were raised at this visit. Inspection report for children’s home - monitoring visit: 2730637 3

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Inspection date Inspection type Inspection judgement

02/07/2024 Full Inadequate 13/11/2023 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: 2730637 4

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2730637 5

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Children’s home details

Registered provider: Support and Sustain Care Ltd

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Children’s home details

Registered provider address: 27 Morrison Avenue, Wolverhampton WV10 9TZ

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Inspector

Nateisha Cardoza-Evans, Social Care Inspector Inspection report for children’s home - monitoring visit: 2730637 6 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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