Early years · Early years complaint outcome
Phoenix Day Nurseries UK Limited
Summary
What we read, and from where
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- Inspection datesingle source
8 Nov 2024
- URN verified
2716602
Deep dive
What this report says
In plain English
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Tone of the report
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Reads more warmly than most reports of this type.
How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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What the report dwells on
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 287
- about usual (typical 281)
- Reading level
- Hard
- Flesch 36, typical 42
- Average sentence
- 16 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 6%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 21 October 2024, we received concerns that the provider was not meeting requirements relating to qualifications, training, support and skills, safety and suitability of premises, environment and equipment, and information and record keeping.
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Summary of outcome
On 23 October 2024, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
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Summary of outcome
n ensure all staff have an up-to-date knowledge of safeguarding policy and procedures
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Summary of outcome
n ensure all staff, including managers, receive appropriate support to understand their roles and responsibilities
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Summary of outcome
n put arrangements in place for effective supervision of all staff
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Summary of outcome
n ensure all staff have an appropriate understanding of how to identify and minimise risks in the environment
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Summary of outcome
n put in place an effective procedure for managing complaints and keeping required written records.
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Summary of outcome
We will monitor the provider's response to ensure the actions are successfully completed.
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Summary of outcome
The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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