Key Transitions Ltd

Inspection report for supported accommodation - monitoring visit: 2759620 1 Registered provider: Key Transitions Limited

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Inspected under the social care common inspection framework

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provider

This service is owned and operated by a private provider. The service can care for up to seven children living in solo accommodation and up to 51 children living in 13 shared premises that are limited to looked after children and care leavers.

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provider

The registered service manager has been in post since the service registered in December 2023.

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This monitoring visit

Ofsted carried out this monitoring visit in response to whistle-blowing concerns about staff’s ability to meet children’s individual needs and support them to stay safe. Concerns were also raised about management oversight and support, allegations management and children’s records.

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This monitoring visit

Children’s needs and risks are outlined in their written plans. However, these documents do not always include information about how children’s known and emerging risks are to be managed by staff. Furthermore, there is no evidence that staff are completing planned work to help children understand and reduce their risk- taking behaviour. Although children are generally well cared for, this does not support a planned approach to meeting children’s needs or keeping them safe.

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This monitoring visit

Management oversight requires improvement. Systems are in place to ensure that members of the management team regularly visit each premises to assure themselves that children’s needs are being met in line with their plans and to share pertinent information with the registered service manager. These systems are not wholly effective. For example, the registered service manager had not been made Inspection report for supported accommodation - monitoring visit: 2759620 2 aware of some serious incidents involving children. This has also resulted in a failure to keep Ofsted informed when serious incidents have occurred.

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This monitoring visit

Allegations against staff have been suitably managed. Action is taken to mitigate the immediate risk, and information is shared with external safeguarding partners. This ensures that children are protected.

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This monitoring visit

Children’s information is not always managed in a way that maintains their confidentiality. For example, staff have used their personal electronic devices to record, store and share information about children and to manage children’s finances. This does not protect children or staff. Inspection report for supported accommodation - monitoring visit: 2759620 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including the Quality Standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose. (Regulation 4 (1) (2)(a))

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Requirement Due date

Specifically, the registered person must improve their oversight and monitoring by ensuring that systems for quality assuring children’s care, staff practice and information-sharing are implemented effectively. 10 September 2024

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Requirement Due date

The protection standard is that children are enabled to feel safe and that their needs are met.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of abuse, neglect, exploitation or any other harm, and act to reduce such risk; 10 September 2024 Inspection report for supported accommodation - monitoring visit: 2759620 4 work collaboratively with children to help them understand how to keep safe, by offering guidance and support on how to minimise any potential risk of harm;

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Requirement Due date

understand the relevant roles and responsibilities assigned to them by the registered person in relation to protecting children. (Regulation 5 (1) (2)(a)(ii)(f)(ii)(iii)(iv))

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Requirement Due date

Specifically, ensure that children’s plans include strategies for managing and reducing children’s known and emerging risks, and that staff support children to understand, manage and reduce their risk-taking behaviours.

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Requirement Due date

The registered person must maintain records (“case records”) in relation to each child accommodated by the supported accommodation undertaking which—

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Requirement Due date

include the information and documents listed in Schedule 2. (Regulation 24 (1)(a))

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Requirement Due date

Specifically, the registered person should ensure that children’s information, including their finances, is managed in a way that is secure and protects the individual child’s right to confidentiality. 10 September 2024

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Requirement Due date

The registered person must notify the CIECSS and any relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation or child criminal exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious;

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Requirement Due date

there is an allegation of abuse against the supported accommodation undertaking or a person working for it;

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); 10 September 2024 Inspection report for supported accommodation - monitoring visit: 2759620 5 there is an incident involving the use of a measure of restraint of a child;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 27 (3)(a)(b)(c)(d)(i)(ii)(e)(f))

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation - monitoring visit: 2759620 6

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Supported accommodation provider details

Registered provider: Key Transitions Limited

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Supported accommodation provider details

Registered provider address: Bradgate Suite, The Crescent, 27 King Street, Leicester LE1 6RX

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Supported accommodation provider details

Registered service manager: James Rockell

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Inspector

Alli Tandy, Social Care Inspector Inspection report for supported accommodation - monitoring visit: 2759620 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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