Children's home run by Prestige Adolescent Care and Education Limited in Stoke-on-Trent

Inspection report for children’s home: SC463188 1 SC463188 Registered provider: Prestige Adolescent Care And Education Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is run by a private organisation and is registered to care for up to four children who may experience social and emotional difficulties.

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Information about this children’s home

The registered manager has been in post since 24 March 2021.

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Information about this children’s home

At the time of the inspection, there were three children living at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 19 December 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC463188 2

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Inspection date Inspection type Inspection judgement

19/12/2023 Full Good 14/03/2023 Full Good 26/01/2022 Full Good 03/12/2019 Full Outstanding Inspection report for children’s home: SC463188 3

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Overall experiences and progress of children and young people: good

Three children were living at the home at the time of the inspection. Since the last inspection, three children have moved out. As part of the visit, two children were spoken with by the inspector.

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Overall experiences and progress of children and young people: good

Following the last inspection, leaders and managers have repaired the outhouse so that it is now suitable to use as a games room. Internally, the home is decorated to a good standard and there are photos around of fun experiences that children have had. Children decorate their bedrooms in a manner that is personal to them. This contributes to children feeling at home.

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Overall experiences and progress of children and young people: good

Children establish positive relationships with staff. Through their actions, staff let children see that they are reliable and dependable. This provides children with a sense of security and helps children trust the adults who care for them.

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Overall experiences and progress of children and young people: good

Children’s views, wishes and feelings are carefully considered by leaders, managers and staff. Children are encouraged to share their thoughts about the care they receive in various ways, such as through monthly consultations and children’s meetings. Children say that staff listen to and respond to their requests. These include how they want to decorate their bedroom and the activities they want to take part in.

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Overall experiences and progress of children and young people: good

Children are supported by a staff team whose members aspire for them to reach their academic potential. Staff speak to children about the importance of attending school and take them to and from their education provision. They ensure that children attend regularly and on time. Consequently, children’s school attendance is good.

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Overall experiences and progress of children and young people: good

Children are prepared well for moving out of the home. Leaders, managers and staff help children to develop independence skills to support their transition to adulthood. This is a continuous process that includes testing the child’s ability to live without adult supervision. Where it is determined that children are not ready to live independently, leaders and managers advocate for them to move to an environment where their support needs will continue to be met.

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Overall experiences and progress of children and young people: good

Children are well supported with their physical health. They are quickly registered with essential health services when they move into the home to ensure that any medical needs that arise can be managed promptly. For example, staff have helped one child with an ongoing hearing impairment to access specialist services. Because of this, medical professionals have been able to diagnose the cause of the child’s hearing difficulties and have put a treatment plan in place to improve the child’s hearing. Inspection report for children’s home: SC463188 4

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How well children and young people are helped and protected: good

Leaders, managers and staff put clear and consistent boundaries in place for children. There is a weekly reward system in place for each child that promotes positive behaviour. The reasons why children have earned their reward points are explained to them. This helps them learn about acceptable behaviour.

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How well children and young people are helped and protected: good

Staff care about children’s safety and well-being. They teach children about the importance of keeping safe both in and out of the home. Children have access to workbooks and complete direct work that focuses on reducing the possibility of experiencing harm. This intervention protects children and prepares them for adulthood.

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How well children and young people are helped and protected: good

Staff undergo a level of scrutiny before working at the home, which involves taking part in pre-employment checks. Once recruited, they complete various safeguarding courses and take part in reviews of their practice to ensure that they do not pose a risk to children.

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How well children and young people are helped and protected: good

Children’s plans are reviewed regularly to ensure that staff are meeting their safety needs. Staff have good knowledge of children’s associated risks and how to manage them. They speak confidently of the effective safeguarding practices in place on a day- to-day basis to protect children.

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How well children and young people are helped and protected: good

Records demonstrate that restraint practice is used in accordance with regulations. Incidents are thoroughly reviewed by the manager and a process of reflection takes place with the staff involved to ensure that the child’s safety and well-being is not compromised. Debriefs with children routinely take place. However, these do not consider how the child felt about being physically restrained.

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The effectiveness of leaders and managers: good

The manager has a good understanding of the children and their needs. She is highly thought of by her staff team members, who expressed that they have confidence in her leadership. She is suitably qualified and experienced.

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The effectiveness of leaders and managers: good

The manager’s support is effective. Staff say her guidance contributes to their ability to fulfil their role. Supervisions are used as a time for staff to reflect on and develop their practice. Staff are comfortable seeking advice from the manager, who is considered to be knowledgeable and approachable.

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The effectiveness of leaders and managers: good

The learning culture in the home is good. Staff are encouraged and supported to increase their skills and knowledge by completing the provider’s mandatory and needs- led training. The manager uses supervision and team meetings to refresh and build staff’s knowledge. For example, staff are asked to discuss quality standards and policies selected by the manager. Inspection report for children’s home: SC463188 5 Management oversight of the home is good. The manager uses various monitoring tools to ensure that the quality of care for children remains of a good standard.

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The effectiveness of leaders and managers: good

Leaders and managers are ambitious for children to meet their full potential in line with their capabilities. They work closely and effectively with partner agencies to achieve this. For example, leaders, managers and staff worked jointly with the social worker for one child to find suitable accommodation for them to move to after leaving the home. Inspection report for children’s home: SC463188 6

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Recommendation

 The registered person should ensure that debriefs with a child following a physical intervention include their views on how they felt about the restraint. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 50, paragraph 9.60)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC463188 7

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Children’s home details

Registered provider: Prestige Adolescent Care And Education Limited

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Children’s home details

Registered provider address: 90 King Street, Newcastle-under-Lyme, Staffordshire ST5 1JB

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Inspector

Chibuzo Otache, Social Care Inspector Inspection report for children’s home: SC463188 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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