Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children's home: SC458027 1 SC458027 Registered provider: Cambian Childcare Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

A national social care provider privately owns this home. It offers care for up to two children who may experience social and emotional difficulties. Two children were living at the home at the time of the inspection.

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Information about this children's home

The manager registered with Ofsted in October 2013.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected good

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children's home provides highly effective services that consistently exceed the standards of good. The actions of the children's home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children's home: SC458027 2

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Inspection date Inspection type Inspection judgement

13/06/2023 Full Good 11/04/2022 Full Good 02/11/2021 Full Good 25/09/2019 Full Outstanding Inspection report for children's home: SC458027 3

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Overall experiences and progress of children and young people: outstanding

Two children were present, and one child was spoken with, during the inspection. Since the last inspection, one child has moved out of the home and one child has moved in.

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Overall experiences and progress of children and young people: outstanding

The children living at this home make exceptional progress, enjoy wonderful experiences and establish strong bonds with staff. The staff are thoughtful and caring and show genuine love for the children. Staff create a culture of a home away from home. Children experience a warm and nurturing environment.

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Overall experiences and progress of children and young people: outstanding

Children make excellent progress educationally. After being out of education for some time, one child is now attending school full time and is making substantial progress. Another child is enrolled in an apprenticeship at college and is working part time.

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Overall experiences and progress of children and young people: outstanding

The staff have supported the children to develop all the necessary skills for budgeting and for the next stages in their lives. There is a comprehensive plan for one child who is due to move on to independence soon. The staff have played a huge role in this child’s independence. The child is now able to cook their meals, save their own money and pay for their driving lessons. An external professional said, ‘The staff have helped [child’s name] to build a new life.’

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Overall experiences and progress of children and young people: outstanding

Children’s care plans are highly personalised. Excellent multi-agency working means that all professionals work consistently to enable children’s progress. The staff clearly understand the aims of the care plans and have high aspirations for children to achieve these aims. Professionals commented on the excellent effort that staff put in when looking after children.

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Overall experiences and progress of children and young people: outstanding

The children’s views and wishes are strongly advocated for by the staff. Children have a sense of belonging, feel heard by staff and feel loved. This empowers children to have a voice.

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Overall experiences and progress of children and young people: outstanding

Staff support children to develop healthy emotional well-being. The company’s mental health practitioner provides resources and training for staff on this. She also coaches staff on their approach when working with children. The manager has helpful links to the child and adolescent mental health service. As a result, children are learning to express their emotions more safely. They are more able to explore sensitive issues, such as their experiences of trauma. This means that children receive the help that they need to navigate their journey of recovery. Inspection report for children's home: SC458027 4 Children enjoy a wide range of activities. These include going on holiday overseas, visiting historic attractions, trips to theme parks, visiting the zoo and celebrating events such as pancake day.

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Overall experiences and progress of children and young people: outstanding

Children see the people who are important to them. They have overnight stays with their families, which staff strongly encourage. Children visit their friends or have them visit the home, and go on activities together.

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Overall experiences and progress of children and young people: outstanding

Children are provided with a clean, spacious and comfortable home that is decorated to a high standard. Each child’s bedroom is unique and reflects their interests and personality. Each child has a memory book, and works of art that are made by children are displayed around the home. The home looks and feels like a family home.

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Overall experiences and progress of children and young people: outstanding

Moves in and out of the home are planned very well alongside external professionals. The manager ensures that plans are detailed so that the child and staff are aware of any changes. This effective planning has led to one child’s move back to a foster home taking place very positively. Another child moved in and settled very quickly.

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How well children and young people are helped and protected: good

Managers respond swiftly to any concerns about staff practice. Children are safeguarded, and practice is subject to scrutiny. Children are kept informed when they raise concerns.

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How well children and young people are helped and protected: good

Staff carry out regular key-work sessions with the children. These are well recorded and provide the children with the knowledge that they need to keep themselves safe in the future. There is a monthly overview of sessions, planned and unplanned, which enables the manager and the staff to spot themes during the month and to proactively address any emerging issues.

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How well children and young people are helped and protected: good

Detailed risk assessments and behaviour support plans enable staff to understand each child’s risks and vulnerabilities. Sometimes, children display behaviours that may present a challenge to staff. The manager provides clear guidance in safety plans for staff to follow to keep children safe. As a result, significant incidents are low in number.

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How well children and young people are helped and protected: good

Staff manage incidents of self-harming behaviour well. Staff respond sensitively to keep children safe and help them to understand their feelings. This has led to a decrease in self-harming incidents.

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How well children and young people are helped and protected: good

The staff are well organised, and there are clear routines and boundaries for children. This helps to provide a predictable, stable and safe environment. The staff encourage positive behaviour through positive role modelling, respect and understanding of the children’s needs. The children’s bespoke behaviour support plans help staff to understand how to promote an environment that supports positive behaviour and relationships in the home. The staff encourage positive behaviour by giving children regular praise and incentives. Inspection report for children's home: SC458027 5 The inspector observed that children are relaxed and confident with staff. There are effective links with external agencies, such as the youth offending team. It is the cooperative and collaborative nature of these relationships that helps to ensure that children are protected.

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The effectiveness of leaders and managers: outstanding

The registered manager is a confident and inspirational leader. She is ambitious for children. The manager is a visible presence in the home. She is accessible to the children and the staff. She spends a lot of time with the children and, consequently, she knows them well.

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The effectiveness of leaders and managers: outstanding

The well-embedded therapeutic model has been used to excellent effect by the manager and staff to help a child to navigate an extremely distressing event in their life. The child has made outstanding progress, despite the challenges that they faced, because of the way that the manager and staff have worked with them and helped them to overcome significant trauma.

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The effectiveness of leaders and managers: outstanding

The manager has excellent support from an experienced, dedicated responsible individual. The responsible individual has close contact with the management team and knows the children and staff well. She shares the manager’s vision for the home. The responsible individual speaks highly of the children, staff and manager. This improves the motivation and morale of the team.

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The effectiveness of leaders and managers: outstanding

The manager ensures that new staff receive a comprehensive induction that is supported by extensive training. A high percentage of the staff have residential childcare qualifications.

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The effectiveness of leaders and managers: outstanding

The manager collates monthly data to look at patterns of behaviour or potential triggers for children. She works alongside the mental health practitioner to think about how this data can be used to help children. The mental health practitioner addresses any patterns or triggers with children, and this gives them a deeper understanding of their behaviour.

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The effectiveness of leaders and managers: outstanding

Children are cared for by a stable and consistent staff team. New members of staff are introduced to children in a planned and sensitive way.

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The effectiveness of leaders and managers: outstanding

The manager and the responsible individual have thorough quality assurance processes. Their monitoring of the home is excellent. The manager ensures that all plans and meeting minutes contain evidence of management oversight. She uses direct observation to monitor staff practice. This enables good oversight of practice to be assured that children are safeguarded and helped to achieve their potential.

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The effectiveness of leaders and managers: outstanding

The staff say that they are exceptionally well supported and have many opportunities to reflect on their practice through formal and informal supervision and staff meetings. Team meetings take place regularly and have a high staff presence. The meetings Inspection report for children's home: SC458027 6 cover discussions on significant issues, and action plans are set for the children. This helps to enable staff to be consistent in children’s care.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: SC458027 7

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Children's home details

Registered provider: Cambian Childcare Ltd

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Children's home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Saeeda Fatima, Social Care Inspector Inspection report for children's home: SC458027 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services and inspects services for looking after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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