Children's home run by Bliss Care and Support Limited

Inspection report for children’s home: 2726037 1 Registered provider: Bliss Care and Support Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is operated by a private provider. It provides care for up to five children who may experience emotional and/or social difficulties.

p.1

Information about this children’s home

The home and manager registered with Ofsted in March 2024.

p.1

Information about this children’s home

At the time of this inspection, one child was living at the home.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: not applicable

p.1

good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2726037 2

p.1

Overall experiences and progress of children and young people: good

The manager and staff have built good relationships with the children and encourage them to share their views, wishes and feelings about their care and the home. There is a positive and warm atmosphere in the home, where staff engage and have fun with the children.

p.2

Overall experiences and progress of children and young people: good

The registered manager and staff encourage the child to fully engage in education. One child attends full-time education. There is effective communication between staff and the children’s education providers, this supports the child’s educational attainment.

p.2

Overall experiences and progress of children and young people: good

Staff support children to develop their independence skills. For example, the children participate in planning meals and day-to-day activities. Staff regularly celebrate the children’s achievements.

p.2

Overall experiences and progress of children and young people: good

Staff promote opportunities for the children in the community. The children enjoy access to a range of activities by attending local events and clubs. This supports the children’s well-being and develops their social skills. The children have a varied and enriching recreational experience.

p.2

Overall experiences and progress of children and young people: good

Children are supported to regularly spend time with their family and friends. This enables the children to stay connected with people who are important to them and supports their identity and sense of belonging.

p.2

Overall experiences and progress of children and young people: good

The children are in good health. The staff support the children to attend health appointments. This support enables the children to achieve good health outcomes. However, one child’s appointment with an optician was not booked in a timely manner.

p.2

How well children and young people are helped and protected: good

The manager and staff have a good understanding and knowledge of the children’s risks and vulnerabilities. They follow robust risk management plans to reduce risk.

p.2

How well children and young people are helped and protected: good

Children’s risk assessments and behaviour management plans are regularly reviewed and updated to reflect current risks and behaviours. They provide staff with clear guidance on the actions to take to keep the children safe. This helps to ensure that children are safeguarded effectively.

p.2

How well children and young people are helped and protected: good

Staff are trained in physical intervention and de-escalation techniques. Physical intervention is only used as a last resort to keep children safe. When physical intervention is used, children and staff have a reflective debrief session with the manager. This enables the manager to review staff practice and identify if any changes are required. Inspection report for children’s home: 2726037 3 The staff understand the risks posed to children from the internet and have implemented strategies and boundaries to protect children from the risks. Direct work has been completed with a child to ensure that they understand the implications of being online. Further, the child has an incentive system for handing in their phone overnight to reduce any risks.

p.2

How well children and young people are helped and protected: good

Staff promote children’s positive behaviour within the home. Positive rewards far outweigh consequences. Children have individualised reward charts which are realistic and achievable. Children are involved in planning their short-term and long-term goals.

p.3

How well children and young people are helped and protected: good

The home is safe and free from hazards. It is decorated to a good standard and is well maintained. The children personalise their bedrooms. Health and safety checks are conducted regularly and health and safety risk assessments are reviewed regularly.

p.3

The effectiveness of leaders and managers: good

The manager and deputy manager are experienced in residential care and hold relevant childcare qualifications. The registered manager holds a relevant childcare qualification and is currently undertaking a relevant management qualification. They manage the home effectively and promptly address any issues.

p.3

The effectiveness of leaders and managers: good

Safer recruitment practice ensures that new staff are suitable to work at the home. New staff receive a thorough induction and appropriate training for their role. Staff complete training specific to the needs of the children in their care.

p.3

The effectiveness of leaders and managers: good

Staff morale is high. They say that they feel supported by the management team. Staff benefit from regular reflective supervision, team meetings and an annual appraisal. Team meetings are reflective and consider the individual needs of children.

p.3

The effectiveness of leaders and managers: good

There are effective monitoring and review systems in place which help the manager to evaluate the strengths and weaknesses of the service. This enables the leaders and manager to take swift action to address any shortfalls, develop staff practice and the care provided for the children.

p.3

The effectiveness of leaders and managers: good

The management team ensures that local authority documentation, such as care plans, placement plans and delegated authority, are accessible to staff. This means that staff have access to background and current information for each child. However, one child’s documentation had not all been received from the placing authority and was not available for staff to access. Inspection report for children’s home: 2726037 4

p.3

Recommendations

 The registered person must ensure the necessary support is given to children to enable them to access their education and health information. Specifically, that PEP and EHCP paperwork is sought within timescales to support the child’s education. (‘Guide to the Children’s Home Regulations, including the quality standards’, page 28, paragraph 5.13)  The registered person must ensure that the home has a key role in organising and ensuring each child’s attendance at the necessary primary and secondary health services. Specifically, that health appointments are booked in a timely manner to support the child’s specific needs. (‘Guide to the Children’s Home Regulations, including the quality standards’, page 34, paragraph 7.11.)

p.4

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards.’ Inspection report for children’s home: 2726037 5

p.4

Children’s home details

Registered provider: Bliss Care and Support Limited

p.5

Children’s home details

Registered provider address: 350 Longmoor Lane, Liverpool L9 9DA

p.5

Inspector

Debbie Dawson, Social Care Inspector Inspection report for children’s home: 2726037 6 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.5

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.6

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.6

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.6