Opal Education

School pre-registration inspection report

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Opal Education 28 Lawton Street, Congleton, Cheshire CW12 1RS

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Main inspection findings

Part 1. Quality of education provided Paragraph 2, 2(1)–2(1)(b)(ii), 2(2), 2(2)(a)–2(2)(d)(ii), 2(2)(h), 2(2)(i)  The proprietor has prepared an appropriate curriculum policy. The policy emphasises the contribution that each subject will make to pupils’ spiritual, moral, social, and cultural (SMSC) education. The information within the policy also shows that the active promotion of fundamental British values is an important part of leaders’ work. This includes values such as tolerance and respect. The policy also sets out how the school will develop pupils’ knowledge and understanding of being a British citizen.  The curriculum policy is supported by schemes of work for each subject. However, the schemes of work and examples of curriculum design are not appropriate. Leaders have not thought carefully enough about or set out in any detail what they want pupils to learn during their time at the school. Leaders’ curriculum design does not

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Main inspection findings

consider the specific and individual needs of pupils sufficiently, all of whom will be pupils with special educational needs and/or disabilities.  Pupils will study a range of subjects, including science, information and communication technology, religious education, history, and geography. Subjects will also include art and design and physical education (PE). However, there is not enough importance placed on speaking and listening and reading in the curriculum.  Personal, social, health and economic (PSHE) education will be taught through timetabled lessons. However, similar to other subjects, the curriculum is underdeveloped. There has not been enough thought put into what knowledge pupils will learn. There is no planned programme for careers education.  The development of pupils’ life skills and their emotional and well-being skills are considered an important part of the curriculum by leaders. However, their approach to

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Main inspection findings

developing these skills in pupils is ad hoc. The topics to be covered are suitably wide- ranging but lack detail. Nevertheless, they do encourage respect for other people, paying regard to the protected characteristics as set out in the Equality Act 2010. Paragraph 2A(1), 2A(1)(b), 2A(1)(d)–2A(1)(g), 2A(2), 2A(3)  The PSHE education curriculum includes the development of pupils’ understanding of relationships, sex, and health education. Leaders have taken into consideration some of the relevant statutory guidance. However, they have neglected to draft a policy statement and were not aware that this statement must be placed on the school’s website. They do intend to consult with parents and carers about the policy and are aware that parents can request that their child can be withdrawn wholly or partly from sex education. Paragraph 3, 3(a)–3(j)  The proprietor has already recruited some staff. The school is in the process of

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Main inspection findings

recruiting others. It has a clear idea of the calibre and expertise that it is looking for in these new staff.  Leaders intend to ask teachers to set out the content of each lesson on agreed templates should the school be approved to open. However, the school’s subject curriculums are underdeveloped and do not make clear what knowledge should be taught and by when. Leaders have not provided guidance for teachers to help them to consider the needs of the pupils when designing lesson activities.  The school has a range of appropriate educational books and equipment. These are relevant to the age range of pupils who the school proposes to admit.  The proprietor is committed to providing a good-quality education for pupils. However, the proprietor, who is also the headteacher, and other senior leaders lack the knowledge, skills, and experience to guide and support teachers to deliver the curriculum.  It is unlikely that the school will provide a suitable quality of education if it opens.

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Main inspection findings

Paragraph 4  The school did not have an assessment policy available at the time of the inspection.  The school has not considered how it will assess pupils’ attainment and personal needs when pupils join the school. Leaders intend to assess pupils’ progress and attainment regularly and expect that teachers will use these assessments to inform teaching. Nevertheless, there is a lack of detail and understanding about how this will be done.  Where appropriate, pupils will complete national end-of-key-stage assessments.  The school will share information about pupils’ progress regularly with parents.  The independent school standards (‘the standards’) in this part are unlikely to be met if the proposed school opens. Part 2. Spiritual, moral, social, and cultural development of pupils Paragraph 5, 5(a), 5(b)–5(b)(vii), 5(c), 5(d)–5(d)(iii)  Pupils’ SMSC development is a thread that runs throughout the curriculum for the

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Main inspection findings

proposed provision. It is central to the school’s aims, policies, and plans for enrichment activities.  Aspects of SMSC development are threaded through the school’s PSHE education scheme of work, showing that pupils will, for example, learn about democracy and different faiths.  Leaders have plans to provide opportunities for pupils to consider differing views on local and national issues. Pupils will be encouraged to put into practice the values that are fundamental to living in modern Britain.  The school’s policies include appropriate references to all of the protected characteristics set out in legislation.  The standard in this part is likely to be met if the proposed school opens. Part 3. Welfare, health, and safety of pupils Paragraph 7, 7(a), 7(b)  Although there is a suitable and up-to-date safeguarding policy in place, the proprietor has not paid full attention to the current statutory guidance for safeguarding pupils.

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Main inspection findings

Leaders were not fully aware of all the guidance in ‘Keeping Children Safe in Education.’ For example, they were not aware of all the requirements for the single central record. Leaders have not introduced all the necessary arrangements to keep pupils safe and to promote their welfare at the school.  The proprietor is in the process of arranging for a senior member of staff to be trained as the designated safeguarding lead. All new staff will receive induction training. This will include safeguarding and child protection training. Paragraphs 9, 9(a)–9(c), 10  The proprietor has a suitable behaviour and exclusion policy in place. There is also an appropriate anti-bullying policy. Any incidents of poor behaviour will be recorded. Leaders intend to cross-reference these incidents with any other concerns so that they can gain a full picture of an individual pupil’s behaviour and respond quickly to any

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Main inspection findings

needs that arise. The behaviour policy sets out appropriate and proportionate sanctions. Paragraphs 11, 12, 13, 16, 16(a), 16(b)  The proprietor has a health and safety policy that is suitable for the premises of the proposed school. It complies with relevant laws. The proprietor has written records of health and safety audits and checks on electrical safety, fire alarms and fire-fighting equipment. Regular fire-safety checks are planned. The proprietor will ensure compliance with the Regulatory Reform (Fire Safety) Order 2005. However, the proprietor has failed to address some of the potential health and safety risks at the proposed school. For example, there are no restrictors fitted to windows in the main teaching area on the first floor.  There is no first-aid policy in place. Although, some staff already appointed have undergone first-aid training and current staff record and report first-aid incidents

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Main inspection findings

appropriately.  There was no risk assessment policy available at the time of the inspection. However, the risk assessments that have already been completed show that leaders plan to take appropriate actions to minimise risks to pupils. These include risk assessments for the school building, for staff, for events and individual pupils. Paragraph 14  Pupils will be appropriately supervised, including at breaktimes, when arriving at school and on leaving the school premises. Paragraph 15  The school has appropriate systems in place to register pupils’ attendance and to allow leaders to monitor pupils’ absences effectively.  The school does not have an admissions policy. The proprietor has established systems to ensure that records of admissions adhere to the Education (Pupil Registration) Regulations 2006.  Some of the standards in this part are unlikely to be met if the proposed school opens. Part 4. Suitability of staff, supply staff, and proprietors

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Main inspection findings

Paragraphs 18(2), 18(2)(a), 18(2)(b), 18(2)(c)–18(2)(c)(iv), 18(2)(d), 18(2)(e), 18(3), 19(2), 19(2)(a), 19(2)(a)(i), 19(2)(a)(i)(aa)–19(2)(a)(i)(cc), 19(2)(a)(ii), 19(2)(b)– 19(2)(d), 19(2)(d)(i), 19(2)(d)(ii), 19(3), 20(6), 20(6)(a)–20(6)(a)(ii), 20(6)(b), 20(6)(b)(i)–20(6)(b)(iii), 20(6)(c), 21(1)–21(3), 21(3)(a), 21(3)(a)(i)–21(3)(a)(viii), 21(3)(b), 21(4), 21(5), 21(5)(a), 21(5)(a)(i), 21(5)(a)(ii), 21(5)(b), 21(5)(c), 21(6), 21(7)–21(7)(b)  The single central record (SCR) is in place but does not meet the requirements for the information it must contain. The SCR does not include staff’s addresses, prohibition from teaching checks and qualifications where relevant, barred list checks or verification of medical fitness verification. The proprietor has not included whether checks have been carried out on staff who have lived and worked outside the United Kingdom or any checks on staff’s right to work in the United Kingdom. The proprietor

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Main inspection findings

has no record of checks on the identity of two members of staff.  Records relating to some checks on the member of the proprietor body are included on the school’s SCR, but not all. For example, the checks on the suitability for leadership and management of a school.  Neither the chair of the proprietor body nor senior leaders have completed appropriate training to support the recruitment of suitable staff to work in a school.  Some teaching staff have already been appointed. Plans to recruit additional teachers and support staff are in place. It is intended that any new staff will undergo safeguarding training on appointment.  Most current staff are employed through an agency. The proprietor and leaders are unclear about the checks that they should carry out on these agency staff to ensure that they are suitable to work with pupils.  Leaders do not intend to engage volunteers. However, they are clear about their

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Main inspection findings

responsibility for checking the suitability of volunteers who may work with pupils if this does occur.  The standards in this part are unlikely to be met if the proposed school opens. Part 5. Premises of and accommodation at schools Paragraphs 23(1), 23(1)(a)–23(1)(c), 28(1)–28(1)(d), 28(2)–28(2)(b)  The proposed school is housed on the first floor of a small, terraced retail building. Access to the school is shared with the ground-floor hairdressing salon. The accommodation comprises of one teaching room, an office, and a toilet. There is no outside space.  There is only one toilet and washing facility on the premises. This is not suitable as it cannot be designated for the sole use of pupils. The toilet cubicle can be secured from the inside. There is hot and cold running water. The hot water is set at an appropriate temperature. However, there is no warning sign to indicate a possible scald risk, nor

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Main inspection findings

that the water is not suitable for drinking.  Pupils will have access to drinking water throughout the day.  There are no changing and shower facilities for boys and girls on the proposed school site. Paragraph 24(1), 24(1)(a), 24(1)(b), 24(2)  A medical room has not been set aside for pupils. There was no bed or first-aid kit available on the school premises at the time of the inspection. Paragraphs 25, 26, 27, 27(a), 27(b)  Some aspects of the accommodation are of an appropriate standard and meet the relevant requirements for the health, safety, and welfare of pupils. For example, the teaching rooms have a suitable source of natural light, acoustics are appropriate as are the exterior and interior lighting. However, there are aspects of the premises that are unsuitable, particularly given the needs of pupils. For instance, there are fragile glass panels at the entrance to the school that are potentially unsafe. Additionally,

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Main inspection findings

there is no lock on the main school door. Paragraph 29(1), 29(1)(a), 29(1)(b)  The proposed school has no outdoor space for pupils to play in when not in lessons and for them to engage in PE lessons. Leaders intend that PE activities will be regularly timetabled in accordance with the school’s curriculum requirements. They hope that some of these sessions may be conducted at a local sports centre. However, there are no firm arrangements. The proprietor was not able to confirm the intention to use these facilities at the time of the inspection.  The standards in this part are unlikely to be met if the proposed school opens. Part 6. Provision of information Paragraph 32(1)–32(1)(k), 32(2)–32(2)(d), 32(3)–32(3)(g)  The proprietor has set up a school website that contains some of the required information. At the time of the inspection, the proprietor was not fully aware of the requirements for what a school should publish on its website. For example, the school

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Main inspection findings

had not shared no contact details for the headteacher or the proprietor.  The school makes some information available for parents and pupils when they join the school. However, some statutory policies are not in place. The proprietor intends that policies will be made available for parents on request from the school office, as well as on the school’s website.  Leaders intend to provide termly and annual reports on pupils’ progress and attainment to parents. These reports will be detailed and provide a holistic picture of a pupil’s progress, including pupils’ personal development and emotional health and well-being.  Leaders are aware that any inspection reports and examination results need to be made available once released.  The standard in this part is unlikely to be met if the proposed school opens. Part 7. Manner in which complaints are handled Paragraph 33, 33(a)–33(k)  The complaints policy is not appropriate. The contents have been copied from another

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Main inspection findings

school’s complaints policy and so do not reflect Opal Education. The policy does not set out what will happen at each stage of the complaints process with the necessary detail and specification required.  The standard in this part is unlikely to be met if the proposed school opens. Part 8. Quality of leadership in and management of schools Paragraph 34(1)–34(1)(c)  The proprietor does not have an appropriate understanding of the standards.  The proprietor and leaders do not demonstrate the knowledge required to set up and run this independent school successfully. They do not have the experience and expertise needed to provide an effective quality of education for pupils in this proposed school. They do not fulfil their responsibilities to promote the well-being of pupils.  The standard in this part is unlikely to be met if the proposed school opens. Schedule 10 of the Equality Act 2010  The school does not have an accessibility plan.

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Compliance with regulatory requirements

The school is unlikely to meet the requirements of the schedule to The Education (Independent School Standards) Regulations 2014 (‘the independent school standards’) and associated requirements, as set out in the annex of this report.

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Proposed school details

This inspection was carried out under section 99 of the Education and Skills Act 2008, the purpose of which is to advise the Secretary of State for Education about the school’s likely compliance with the independent school standards that are required for registration as an independent school.

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Proposed school details

Type of school Other independent special school

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Proposed school details

Annual fees (day pupils) £104,000 to £117,000

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Provider already operating

Number of pupils of compulsory school age 2 Number of pupils of compulsory school age who have an education, health, and care plan, or who are looked after by a local authority Total hours operating as a school per week 16

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Provider already operating

Total hours of teaching provided per week 16

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n

Age range of pupils 11 to 16 11 to 16 11 to 16 Number of pupils on the school roll 2 20 10

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n

 Given the vulnerable and complex nature of the proposed pupils to be admitted to this school, the proposed school should operate with a maximum of 10 pupils on roll.

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School’s current position School’s proposal

Gender of pupils Mixed Mixed Number of full-time pupils of compulsory school age None 10

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School’s current position School’s proposal

Number of pupils with special educational needs and/or disabilities 2 10

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School’s current position School’s proposal

Of which, number of pupils with an education, health, and care plan 2 10

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School’s current position School’s proposal

Of which, number of pupils paid for by a local authority with an education, health, and care plan 2 10

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School’s current position School’s proposal

Number of full-time equivalent teaching staff 2 8

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School’s current position School’s proposal

Number of part-time teaching staff 2 None

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School’s current position School’s proposal

Number of staff in the welfare provision 3 8

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Information about this proposed school

 This proposed independent school is located at 28 Lawton Street, Congleton, Cheshire CW12 1RS.  The proposed school is housed on the first floor of a small, terraced retail building. Access to the school is shared with the ground-floor hairdressing salon.  It is proposed that the school will provide full-time education for up to 10 mixed-gender pupils aged between 11 and 16 years. It is intended that the school will cater for pupils who are struggling to cope in mainstream and special schools, including pupil referral units.  Leaders intend to teach pupils separately and individually, often with a ratio of two adults to one pupil. They aim to offer pupils a secure and nurturing environment that eventually leads to engaging pupils in personalised educational and vocational courses. Leaders anticipate that all pupils will have an education, health, and care (EHC) plan for social, emotional, and mental health needs.

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Information about this proposed school

 The proprietor is ISO Teaching Limited. There is one member of the proprietor body. This member will be the interim headteacher for the school if it opens. As soon as the school is established, the proprietor intends to appoint a substantive headteacher. It also plans to establish a governing body to have oversight and governance responsibilities for the school.  At the time of the inspection, the school was operating as an unregistered alternative provision for two pupils. All pupils attend part time, below 16 hours per week. Both pupils had an EHC plan. This provision has been operating since August 2015.

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Information about this inspection

 This inspection was commissioned by the Department for Education to determine whether the school is likely to meet the standards prior to opening as a registered school.  This was the school’s first pre-registration inspection.  The inspector held discussions with the member of the proprietor body, who is also the headteacher, and the deputy headteacher.  The inspector made a tour of the school to check the suitability of the proposed premises against the relevant standards. She also looked at a wide range of documents and policies, including those relating to the curriculum, behaviour, health, and safety. She also checked documents relating to safeguarding.

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Inspection team

Sue Eastwood, lead inspector His Majesty’s Inspector

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Part 1. Quality of education provided

 2(1) The standard in this paragraph is met if- – 2(1)(a) the proprietor ensures that a written policy on the curriculum, supported by appropriate plans and schemes of work, which provides for the matters specified in sub-paragraph (2) is drawn up and implemented effectively; and – 2(1)(b) the written policy, plans, and schemes of work- – 2(1)(b)(i) take into account the ages, aptitudes and needs of all pupils, including those pupils with an EHC plan; and  2(2) For the purposes of paragraph (2)(1)(a), the matters are- – 2(2)(b) that pupils acquire speaking, listening, literacy and numeracy skills; – 2(2)(d) personal, social, health and economic education which- – 2(2)(e) for pupils receiving secondary education, access to accurate, up-to-date careers guidance that- – 2(2)(e)(i) is presented in an impartial manner; – 2(2)(e)(ii) enables them to make informed choices about a broad range of career options; and

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Part 1. Quality of education provided

– 2(2)(e)(iii) helps to encourage them to fulfil their potential; – 2(2)(h) that all pupils have the opportunity to learn and make progress.  2A(1) The standard in this paragraph is met if the proprietor- – 2A(1)(d) in making arrangements for the purposes of paragraphs (a), (b) or (c), has regard to any guidance under section 80A of the Education Act 2002 that applies in relation to the provision of education by maintained schools, – 2A(1)(e) makes and keeps up to date a separate written statement of its policy with regard to the provision of education as required by each of paragraphs (a) and (b), – 2A(1)(f) consults parents of registered pupils at the school before making or revising a statement under sub-paragraph (e), and – 2A(1)(g) publishes a copy of the statement on a website and provides a copy of the statement free of charge to anyone who asks for one.  3 The standard in this paragraph is met if the proprietor ensures that the teaching at

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Part 1. Quality of education provided

the school- – 3(a) enables pupils to acquire new knowledge and make good progress according to their ability so that they increase their understanding and develop their skills in the subjects taught; – 3(c) involves well planned lessons and effective teaching methods, activities, and management of class time; – 3(d) shows a good understanding of the aptitudes, needs and prior attainments of the pupils, and ensures that these are taken into account in the planning of lessons; – 3(e) demonstrates good knowledge and understanding of the subject matter being taught; – 3(g) demonstrates that a framework is in place to assess pupils’ work regularly and thoroughly and use information from that assessment to plan teaching so that pupils can progress.

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Part 3. Welfare, health, and safety of pupils

 7 The standard in this paragraph is met if the proprietor ensures that- – 7(a) arrangements are made to safeguard and promote the welfare of pupils at the school; and – 7(b) such arrangements have regard to any guidance issued by the Secretary of State.  11 The standard in this paragraph is met if the proprietor ensures that relevant health and safety laws are complied with by the drawing up and effective implementation of a written health and safety policy.  13 The standard in this paragraph is met if the proprietor ensures that first aid is administered in a timely and competent manner by the drawing up and effective implementation of a written first aid policy.  16 The standard in this paragraph is met if the proprietor ensures that- – 16(a) the welfare of pupils at the school is safeguarded and promoted by the drawing up and effective implementation of a written risk assessment policy.

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Part 4. Suitability of staff, supply staff, and proprietors

– 18(1) The standard in this paragraph relates to suitability of persons appointed as members of staff at the school, other than the proprietor and supply staff. – 18(2) The standard in this paragraph is met if- – 18(2)(b) no such person carries out work, or intends to carry out work, at the school in contravention of a prohibition order, an interim prohibition order, or any direction made under section 128 of the 2008 Act or section 142 of the 2002 Act, or any disqualification, prohibition or restriction which takes effect as if contained in either such direction; – 18(2)(c) the proprietor carries out appropriate checks to confirm in respect of each such person- – 18(2)(c)(i) the person’s identity; – 18(2)(c)(ii) the person’s medical fitness; – 18(2)(c)(iii) the person’s right to work in the United Kingdom; and – 18(2)(c)(iv) where appropriate, the person’s qualifications; – 18(2)(e) in the case of any person for whom, by reason of that person living or having

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Part 4. Suitability of staff, supply staff, and proprietors

lived outside the United Kingdom, obtaining such a certificate is not sufficient to establish the person’s suitability to work in a school, such further checks are made as the proprietor considers appropriate, having regard to any guidance issued by the Secretary of State; and  18(3) The checks referred to in sub-paragraphs (2)(c) and (except where sub- paragraph (4) applies) (2)(e) must be completed before a person’s appointment.  19(2) The standard in this paragraph is met if- – 19(2)(a)(i)(aa) that the checks referred to in paragraph 21(3)(a)(i) to (iv), (vii) and (b) have been made to the extent relevant to that person; – 19(2)(c) before a person offered for supply by an employment business begins work at the school the person’s identity is checked by the proprietor of the school (irrespective of any such check carried out by the employment business before the person was offered for supply);  21(1) The standard in this paragraph is met if the proprietor keeps a register which

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Part 4. Suitability of staff, supply staff, and proprietors

shows such of the information referred to in sub-paragraphs (3) to (7) as is applicable to the school in question.  21(3) The information referred to in this sub-paragraph is- – 21(3)(a) in relation to each member of staff ("S") appointed on or after 1st May 2007, whether- – 21(3)(a)(i) S’s identity was checked; – 21(3)(a)(ii) a check was made to establish whether S is barred from regulated activity relating to children in accordance with section 3(2) of the 2006 Act; – 21(3)(a)(iii) a check was made to establish whether S is subject to any direction made under section 128 of the 2008 Act or section 142 of the 2002 Act or any disqualification, prohibition or restriction which takes effect as if contained in such a direction; – 21(3)(a)(iv) checks were made to ensure, where appropriate, that S had the relevant qualifications; – 21(3)(a)(vii) a check of S’s right to work in the United Kingdom was made; and

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Part 4. Suitability of staff, supply staff, and proprietors

– 21(3)(a)(viii) checks were made pursuant to paragraph 18(2)(e), – 21(3)(b) in relation to each member of staff ("S"), whether a check was made to establish whether S is subject to a prohibition order or an interim prohibition order, including the date on which such check was completed.  21(5) The information referred to in this sub-paragraph is, in relation to supply staff- – 21(5)(a) whether written notification has been received from the employment business that- – 21(5)(a)(i) checks corresponding to those referred to in sub-paragraph (3)(a)(i) to (iv), (vi) and (vii) have been made to the extent relevant to any such person.

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Part 5. Premises of and accommodation at schools

 23(1) Subject to sub-paragraph (2), the standard in this paragraph is met if the proprietor ensures that- – 23(1)(a) suitable toilet and washing facilities are provided for the sole use of pupils; – 23(1)(b) separate toilet facilities for boys and girls aged 8 years or over are provided except where the toilet facility is provided in a room that can be secured from the inside and that is intended for use by one pupil at a time; and – 23(1)(c) suitable changing accommodation and showers are provided for pupils aged 11 years or over at the start of the school year who receive physical education.  24(1) The standard in this paragraph is met if the proprietor ensures that suitable accommodation is provided in order to cater for the medical and therapy needs of pupils, including- – 24(1)(a) accommodation for the medical examination and treatment of pupils; – 24(1)(b) accommodation for the short-term care of sick and injured pupils, which

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Part 5. Premises of and accommodation at schools

includes a washing facility and is near to a toilet facility; and  25 The standard in this paragraph is met if the proprietor ensures that the school premises and the accommodation and facilities provided therein are maintained to a standard such that, so far as is reasonably practicable, the health, safety and welfare of pupils are ensured.  27 The standard in this paragraph is met if the proprietor ensures that-  28(1) The standard in this paragraph is met if the proprietor ensures that- – 28(1)(c) cold water supplies that are suitable for drinking are clearly marked as such; and – 28(1)(d) the temperature of hot water at the point of use does not pose a scalding risk to users.  29(1) The standard in this paragraph is met if the proprietor ensures that suitable outdoor space is provided in order to enable- – 29(1)(a) physical education to be provided to pupils in accordance with the school curriculum; and

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Part 6. Provision of information

 32(1) The standard about the provision of information by the school is met if the proprietor ensures that- – 32(1)(a) the information specified in sub-paragraph (2) is provided to parents of pupils and parents of prospective pupils and, on request, to the Chief Inspector[14], the Secretary of State or an independent inspectorate[15]; – 32(1)(b) the information specified in sub-paragraph (3) is made available to parents of pupils and parents of prospective pupils and, on request, to the Chief Inspector, the Secretary of State, or an independent inspectorate;  32(2) The information specified in this sub-paragraph is- – 32(2)(a) the school’s address and telephone number and the name of the head teacher; – 32(2)(b) either- – 32(2)(b)(i) where the proprietor is an individual, the proprietor’s full name, address for correspondence during both term-time and holidays and a telephone number or numbers on which the proprietor may be contacted, or

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Part 6. Provision of information

 32(3) The information specified in this sub-paragraph is- – 32(3)(a) particulars of the school’s policy on and arrangements for admissions, misbehaviour, and exclusions; – 32(3)(b) particulars of educational and welfare provision for pupils with EHC plans and pupils for whom English is an additional language; – 32(3)(d) particulars of arrangements for meeting the standards contained in paragraphs 9, 10, 11 and 13; – 32(3)(f) details of the complaints procedure referred to in paragraph 33, and the number of complaints registered under the formal procedure during the preceding school year.

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Part 7. Manner in which complaints are handled

– 33(g) ensures that, where there is a panel hearing of a complaint, one panel member is independent of the management and running of the school; – 33(i) provides for the panel to make findings and recommendations and stipulates that a copy of those findings and recommendations is- – 33(i)(i) provided to the complainant and, where relevant, the person complained about; and – 33(i)(ii) available for inspection on the school premises by the proprietor and the head teacher; – 33(j) provides for a written record to be kept of all complaints that are made in accordance with sub-paragraph (e) and- – 33(j)(i) whether they are resolved following a formal procedure, or proceed to a panel hearing; and – 33(j)(ii) action taken by the school as a result of those complaints (regardless of whether they are upheld); and – 33(k) provides that correspondence, statements, and records relating to individual complaints are to be kept confidential except where the Secretary of State or a body

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Part 7. Manner in which complaints are handled

conducting an inspection under section 109 of the 2008 Act requests access to them.

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Part 8. Quality of leadership in and management of schools

 34(1) The standard about the quality of leadership and management is met if the proprietor ensures that persons with leadership and management responsibilities at the school- – 34(1)(a) demonstrate good skills and knowledge appropriate to their role so that the independent school standards are met consistently; – 34(1)(b) fulfil their responsibilities effectively so that the independent school standards are met consistently; and – 34(1)(c) actively promote the well-being of pupils.

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Schedule 10 of the Equality Act 2010

 Arrangements to meet the requirements of paragraph 3 of schedule 10 of the equality Act 2010. guidance ‘Raising concerns and making a complaint about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/publications/complaints-about-ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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Schedule 10 of the Equality Act 2010

Parent View You can use Parent View to give Ofsted your opinion on your child’s school. Ofsted will use the information parents and carers provide when deciding which schools to inspect and when and as part of the inspection.

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Schedule 10 of the Equality Act 2010

You can also use Parent View to find out what other parents and carers think about schools in England. You can visit www.parentview.ofsted.gov.uk , or look for the link on the main Ofsted website: www.gov.uk/ofsted .

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Schedule 10 of the Equality Act 2010

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Schedule 10 of the Equality Act 2010

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Schedule 10 of the Equality Act 2010

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Schedule 10 of the Equality Act 2010

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