Children's Home run by Cambian Childcare Limited in Plymouth

Inspection report for children’s home: SC471038 1 SC471038 Registered provider: Cambian Childcare Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home provides care to one child or young person who may have emotional and social difficulties. At the time of inspection, one young person was living in the home.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: SC471038 2

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Inspection date Inspection type Inspection judgement

19/03/2024 Full Good 24/06/2022 Full Outstanding 15/03/2022 Full Good 07/01/2020 Full Outstanding Inspection report for children’s home: SC471038 3

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Overall experiences and progress of children and young people: outstanding

Staff have provided consistent care to a high level, which has resulted in the young person making exceptional progress. The staff have built trusted relationships based on love and care for the young person. The relationships staff have maintained have resulted in sustained improvement to her life. The staff fully understand the young person’s needs and have developed effective ways to support her.

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Overall experiences and progress of children and young people: outstanding

The young person has been supported to continue to attend education, although there has been a period when they were unable to attend. The home has ensured the young person was able to start back in education immediately. This has resulted in them attending consistently since then and having clear aspirations to attend college next year.

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Overall experiences and progress of children and young people: outstanding

The staff are key for the young person’s ability to manage complex health needs. They work hard to understand their needs to support her effectively to make positive choices for her own well-being. Staff use research to inform practice to greater understand how to care and support. The progress in this area has been exceptional considering the young person/child’s starting point. The young person can talk to staff and can ask staff for help when needed.

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Overall experiences and progress of children and young people: outstanding

The staff have been able to work with multiple professionals, spanning across children and adult services. Staff have worked tirelessly with the professional network to understand what the young person needs, to make sure they can make progress and can move towards independent living. The support has enabled the young person to engage with medical professionals, travel independently, budget and shop for food. As a result, the young person now strives to make positive changes.

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Overall experiences and progress of children and young people: outstanding

Staff have ensured the young person has experienced new things. For example, they have had a UK holiday, attended a pop concert and been on trips, such as to London and a theme park. The young person has spent extended time with her family and had her own prom, as she missed out on owing to absence from education. Staff have made time for the young person to create artwork and spend time in nature through woodland walks and visits to the beach.

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How well children and young people are helped and protected: outstanding

The young person feels safe in this home and trusts staff to keep them safe. Staff are proactive in understanding the acute nature of the risk the young person is at and seek to ensure it does not cause ongoing harm. The manager ensured there was a high level of preparation prior to the young person coming to the home. This ensured that risks were understood by all those working with the young person in the home. Inspection report for children’s home: SC471038 4 The staff and manager sustain incredibly effective links with external agencies and follow agreed protocols, based on research, to better understand the needs and feelings of the young person. There has been careful planning for the young person’s future and a reduction in episodes of them going missing from the home.

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How well children and young people are helped and protected: outstanding

Staff help the young person to understand how to be empowered when working with the services they will be involved in as an adult. Staff support the young person to challenge the local authority about her care and wellbeing, resulting in decisions being overturned for the better. They have created and maintained boundaries to support the young person to be safe as she moves towards independence.

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The effectiveness of leaders and managers: outstanding

The manager of this home is inspirational and determined to strive for change in the young person’s life. She will not accept anything other than the highest level of support and intervention. The manager has not allowed the challenges of transitioning to adult services to deter her from having ambitions for the young person and seeking these to be fulfilled.

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The effectiveness of leaders and managers: outstanding

The culture of the home is built on high aspirations and high expectations. Staff describe how the manager has enhanced the life of the young person in their care and they are proud to follow her lead. Staff understand their role and have learned from the manager how to advocate and challenge on behalf of the young person.

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The effectiveness of leaders and managers: outstanding

The manager has created highly effective working relationships with the agencies around the young person. There are a high number of professionals involved, from those working in children’s services to those working in adult services. The manager ensures that only the best possible care is provided to the young person and that she experiences new things. The manager has ensured that the staff value the young person for the loving and kind person that she is, and do not allow her to be categorised by the challenges she has faced.

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The effectiveness of leaders and managers: outstanding

Staff work in a consistent way and take on responsibilities to promote their professional development. There is effective management oversight of the care provided and the impact that practice has on the young person which means that any patterns or trends in care are identified. Training and development are key for the manager; she wants all staff to have the opportunity to grow and learn in their roles. Training is obtained to meet the changing needs of the young person. The manager ensured that training around adult safeguarding was arranged and completed.

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The effectiveness of leaders and managers: outstanding

Staff attend team meetings and supervision sessions regularly. They build on practice so the young person and safeguarding concerns remain at the centre. Staff reflect regularly on how to improve the life of the young person.

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The effectiveness of leaders and managers: outstanding

When entering the home, it immediately feels like a family home; there are no signs that it is an institution, and there are no unnecessary restrictions in place. The home Inspection report for children’s home: SC471038 5 celebrates the young person in their care, displaying artwork, poems and photos. The young person’s room is like her own personal haven. It is arranged in a way to provide her with a sanctuary and a place to feel calm and rest. Inspection report for children’s home: SC471038 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC471038 7

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Children’s home details

Registered provider: Cambian Childcare Ltd

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Children’s home details

Responsible individual: Nicola McClements

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Inspector

Hannah Spencer-Townesend, Social Care Inspector Inspection report for children’s home: SC471038 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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