Children's home run by Tulip Mental Health and Community Care Limited

Inspection report children’s home: 2778637 1 Registered provider: Tulip Mental Health and Community Care Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is run by a private provider. It provides care for up to one child who has a mental health diagnosis.

p.1

Information about this children’s home

One child was living in the home at the time of the inspection.

p.1

Information about this children’s home

This is the home’s first inspection. The home and manager have been registered with Ofsted since May 2024 .

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: not previously inspected

p.1

good

Overall judgement at last inspection: not applicable

p.1

good

Enforcement action since last inspection: none Inspection report children’s home: 2778637 2

p.1

Overall experiences and progress of children and young people: good

The planning for the child moving into the home was robust. The manager ensured that there was a comprehensive plan in place to meet the child’s needs. The manager visited the child several times, which meant that the child started to build trusting relationships with key staff before moving in. As a result, the child is settled and their needs are being met.

p.2

Overall experiences and progress of children and young people: good

The child is starting to develop positive relationships with staff. Staff are child centred, enthusiastic, dedicated and have a good understanding of the child’s needs.

p.2

Overall experiences and progress of children and young people: good

There are good arrangements in place to meet the child’s complex emotional and mental health needs. The staff are supported by two in-house child psychiatrists who offer advice and guidance. This enables the staff to support the child’s emotional needs and improve their mental health and well-being.

p.2

Overall experiences and progress of children and young people: good

The child has not attended education for several years due to their mental health. The manager is working with other professionals to look at identifying an appropriate education plan for the child. However, the manager has not ensured that the child has a clear structure to their day and opportunities to complete both formal and informal learning.

p.2

Overall experiences and progress of children and young people: good

The child is supported to have positive family time with their parents. Even though the child lives a distance from the family home, the child is having daily video calls. In addition, the child’s parents are given the opportunity to visit the child in the home on a regular basis. The manager sends out weekly updates to the parents so that they feel involved in their child’s life and can celebrate their successes.

p.2

Overall experiences and progress of children and young people: good

The child is supported to try new activities while out in the community. Before moving into the home, the child had limited opportunities to participate in activities out in the community. The child now goes out regularly with staff to football stadiums, beaches, escape rooms and museums. This is helping to develop the child’s confidence, self- esteem, mental health and well-being.

p.2

Overall experiences and progress of children and young people: good

The child is starting to develop age-appropriate life skills. These include cooking, completing their laundry, budgeting and shopping. This helps to develop the child’s independence skills for the future.

p.2

How well children and young people are helped and protected: good

The child said that they feel safe in the home. They know how to make a complaint and can identify a trusted adult if they have any concerns or worries. The child said, ‘I am happy at the home, and I feel safe.’ There have been no complaints made. The child’s Inspection report children’s home: 2778637 3 wishes and feelings are gathered regularly and are acted on, which promotes a sense of security and belonging.

p.2

How well children and young people are helped and protected: good

The child’s safety and welfare are consistently at the centre of staff’s practice. Staff have a good understanding of the child’s needs and vulnerabilities, and they take appropriate action to address them. Staff are supported to manage the child’s risk by following clear and detailed risk assessments and positive behaviour support plans, which are regularly reviewed.

p.3

How well children and young people are helped and protected: good

Positive behaviour is promoted by staff. There are clear incentives and rewards in place. Staff support the child to understand their risk-taking behaviour and, through this support, the number of incidents is reducing. There have been no missing-from-home incidents.

p.3

How well children and young people are helped and protected: good

Physical interventions have only been used when necessary to prevent the child from causing harm to themselves or others. There is clear management oversight of each incident record. The manager works alongside the clinical team and, together, they use a monthly audit tool to look for patterns, triggers and develop strategies to help the child manage their emotions in a safer way. This helps to reduce the need for physical intervention.

p.3

How well children and young people are helped and protected: good

When an allegation was raised about a staff’s practice, the manager took swift action to address this. The staff member had been removed from duty while an investigation took place. The manager informed the local authority. However, he did not notify the regulator to ensure full transparency.

p.3

How well children and young people are helped and protected: good

The home is clean and tidy and there is a relaxed atmosphere. There are age- appropriate games for the child, which they enjoy playing with the staff. The manager ensures that all health and safety checks have been carried out. There are clear procedures in place for the safe storage and administration of medication. However, some damage in the home remains. The manager took swift action to address some of these shortfalls, but there are still some areas that need repairing, including damaged cupboard doors in the kitchen.

p.3

The effectiveness of leaders and managers: good

The manager is child centred, caring and supportive, and has a good understanding of the child’s complex needs. He is working towards his qualification in leadership and management. He has management responsibility for another home in the company, which is close by. The manager is supported by an experienced team leader, which helps in the day-to-day running of the home.

p.3

The effectiveness of leaders and managers: good

The manager has good systems in place to ensure that he has good oversight of the care provided to children. He ensures that the home’s statement of purpose is updated and reflects the ethos and objectives of the team. However, he has not made this available to the regulator and local authority. Inspection report children’s home: 2778637 4 There is a committed group of staff in the home who work well together. They know the child well. There is good communication between staff, who share information at the daily handover effectively. This means that staff are fully informed, and this is providing stability and consistency for the child. Staff are highly complimentary about the support that they receive from the manager, and staff morale is high.

p.3

The effectiveness of leaders and managers: good

Staff have an opportunity to develop their skills and knowledge by accessing a comprehensive training programme. The manager ensures that staff complete the mandatory training and have received specific training to support them to meet the child’s needs. The manager uses the company’s clinical team to provide further training and support to give the staff confidence in their role and responsibility to keep the child safe.

p.4

The effectiveness of leaders and managers: good

The manager has not ensured that all staff receive regular supervision sessions in line with the home’s statement of purpose. This means that the staff do not have an opportunity to reflect on their practice and receive additional support and guidance to help them in their role and to develop their practice.

p.4

The effectiveness of leaders and managers: good

The manager ensures that team meetings take place regularly. This gives staff an opportunity to come together and share their experience and skills, and makes them more consistent in how they care for the child.

p.4

The effectiveness of leaders and managers: good

The manager works proactively with other professionals and parents. The manager understands the importance of good communication and will also challenge other professionals when he identifies shortfalls in the service and support provided to the child. Inspection report children’s home: 2778637 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

p.5

Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

p.5

Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

p.5

Requirement Due date

there is an allegation of abuse against the home or a person working there;

p.5

Requirement Due date

a child protection enquiry involving a child—

p.5

Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

p.5

Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e))

p.5

Requirement Due date

In particular, the registered person must ensure that significant incidents are notified to Ofsted. 11 November 2024

p.5

Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

p.5

Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

p.5

Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential. 11 November 2024 Inspection report children’s home: 2778637 6 In particular, the standard in paragraph (1) requires the registered person to—

p.5

Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

p.6

Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(c)(i)(ii))

p.6

Requirement Due date

In particular, the registered person must ensure that issues of maintenance in the home are addressed. Specifically, that the kitchen cupboard doors are repaired or replaced.

p.6

Requirement Due date

The registered person must ensure that all employees—

p.6

Requirement Due date

undertake appropriate continuing professional development;

p.6

Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(a)(b))

p.6

Requirement Due date

In particular, the registered person must ensure that staff receive regular supervision sessions in line with the statement of purpose. 11 November 2024

p.6

Recommendations

 The registered person should ensure that when a child is not participating in full-time education, they are supported to sustain or regain their confidence in education and be engaged in suitable structured learning activities. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 28, paragraph 5.15)  The registered person should ensure that when the statement of purpose has been reviewed, that a copy of this is shared with the regulating body. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 14, paragraph 3.5)

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well Inspection report children’s home: 2778637 7 it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report children’s home: 2778637 8

p.6

Children’s home details

Registered provider: Tulip Mental Health and Community Care Limited

p.8

Children’s home details

Registered provider address: Suite 2, Parkway 5 Parkway Business Centre, 300 Princess Road, Manchester M14 7HR

p.8

Inspector

Simon Jones, Social Care Inspector Inspection report children’s home: 2778637 9 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.8

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.9

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.9

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.9