Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC456409 1 SC456409 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private company. It provides care for one child who may experience social and emotional difficulties. One child was living in the home at the time of this inspection.

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Information about this children’s home

The manager registered with Ofsted in September 2020.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers good

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection, and care.

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outstanding

Date of last inspection: 8 November 2023

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: SC456409 2

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Inspection date Inspection type Inspection judgement

08/11/2023 Full Good 01/03/2023 Full Good 21/12/2021 Full Outstanding 16/07/2019 Full Outstanding Inspection report for children’s home: SC456409 3

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Overall experiences and progress of children and young people: outstanding

The child living here has lived in this home for over two years and has made exceptional progress as a result of the care they receive. The staff have a calm and nurturing approach. They take time to listen and explain things to the child. They understand the child extremely well. As a result, the child feels safe and is flourishing. The social worker said, ‘The care for [name of child] is unbelievable, all the staff love [name of child] and I could not ask for anymore.’

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Overall experiences and progress of children and young people: outstanding

Staff support the child to attend school. The manager and staff have challenged professionals to ensure that the reduced timetable is reviewed, with a plan for this to be increased. Staff talk to the child about the importance of education and promote learning activities during school holidays. As a result, the child has excellent school attendance and is making progress.

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Overall experiences and progress of children and young people: outstanding

Staff are highly motivated in supporting the child to understand their family relationships. The manager has devised a plan for family time. This plan supports staff with steps to follow to ensure that family visits can remain safe. Staff are creative and resourceful at ensuring that relationships are maintained through writing letters, telephone calls and planning visits to family members. The child has recently been able to see their sibling who they have not seen for some time, and there are plans for visits to continue.

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Overall experiences and progress of children and young people: outstanding

Staff provide exceptional support so that the child is able to explore their interests and hobbies. The child has recently started gymnastics. Solo dance sessions have been funded due to the child being unable to attend group sessions. The child has experienced a range of fun activities such as trampoline parks, trips to the beach, cinema, baking and arts and crafts. Staff keep a journal capturing the activities enjoyed with photos and keepsakes, which the child enjoys looking through and sharing with others. This improves the child’s sense of self-worth and promotes their self-esteem.

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Overall experiences and progress of children and young people: outstanding

The child is supported to develop their independence, with consideration of their age and developmental needs. Staff consistently encourage the child to attend to their own personal needs, be involved with meal planning and cook meals in a natural learning environment. The child receives pocket money and staff spend time talking to the child about the best ways to save and spend money.

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How well children and young people are helped and protected: outstanding

The child has excellent relationships with the staff. The child will talk openly to staff about their views without fear of being judged. Staff spend considerable time talking and listening to the child. The child understands how to make a complaint if needed. This helps the child to feel safe and secure. Inspection report for children’s home: SC456409 4 Risk assessments are comprehensive and easily accessible. Risk management plans are reviewed regularly, so that progress or emerging patterns are identified. Staff support the child to understand risk. Staff use child-friendly language which is sensitive to the child’s needs and understanding, and are dedicated to ensuring that the child’s views are considered and shared. The child is provided with consistent messages from the staff team. As a result, risks for the child have significantly reduced.

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How well children and young people are helped and protected: outstanding

The staff are committed to providing clear rules and boundaries. The staff are exceedingly calm, nurturing, and consistent in their approach, which is underpinned by an awareness of the effects of trauma. The child is helped to understand clear and reasonable expectations through the use of rewards and consequences. Staff use positive praise and celebrate achievements, which the child thrives on. Staff support the child to regulate their emotions, which has resulted in a reduction of unwanted behaviours.

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How well children and young people are helped and protected: outstanding

Physical intervention is only used as a last resort and is always reasonable, necessary, and proportionate. Managers take time after each restraint to spend time individually with the child and staff involved to help them debrief and reflect. Strategies are reviewed and changed when needed. As a result, there has successfully been a reduction in the need for physical intervention, and a deprivation of liberty order that was in place is no longer needed.

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How well children and young people are helped and protected: outstanding

All staff are trained in meeting the health needs specifically relating to the child. Staff ensure that when medication is administered it is meticulously recorded. The staff ensure that they work with medical professionals, and are proactive in seeking medical attention if they have any concerns about the child’s medical diagnosis. This has led to the child’s health needs being managed effectively and has reduced the impact of risk, improving the child’s quality of life

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The effectiveness of leaders and managers: good

The manager is dedicated to ensuring that staff attend training opportunities. All mandatory training is up to date. Additional training is encouraged, particularly in relation to gaps in staff learning or specific needs of the child. The manager recognises staff capabilities and advocates for staff progression, supporting them closely to develop their roles and responsibilities. Staff are enthusiastic to learn new skills and develop their knowledge, which is beneficial to the child.

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The effectiveness of leaders and managers: good

The registered manager supports the team and the children effectively. Their leadership is inspirational for others, and they have high standards for staff and the child. As a result, staff feel supported and enthusiastic to provide the best care for the child. However, the manager has not completed the required qualification within the required regulatory timeframe. There is a plan in place to complete the last unit in the next three months.

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The effectiveness of leaders and managers: good

The manager supports staff to have regular team meetings and supervision. This provides staff with opportunities to reflect on the progress and experiences of the child Inspection report for children’s home: SC456409 5 and their own personal development. The manager encourages staff to review current topics and share research to further enhance their knowledge and skills, so that they can provide evidence-based, high-quality care to the child.

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The effectiveness of leaders and managers: good

The home is supported by a stable and collectively experienced staff team. The staff are dedicated to caring for the child. They communicate exceptionally well to ensure that they remain consistent in their approach and support each other’s decision-making. If there are disagreements, the team remains professional and focused on the child. Discussions about any different opinions take place away from the child to ensure that this does not impact on the quality of care that staff provide. The staff work together collaboratively to improve practice and provide high standards of care to enable the child to flourish. Inspection report for children’s home: SC456409 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

A person may only manage a children’s home if—

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Requirement Due date

the person is of integrity and good character.

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Requirement Due date

having regard to the size of the home, its statement of purpose, and the number and needs (including any needs arising from any disability) of the children—

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Requirement Due date

the person has the appropriate experience, qualification, and skills to manage the home effectively and lead the care of children; and

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Requirement Due date

the person is physically and mentally fit to manage the home.

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Requirement Due date

For the purposes of paragraph (1)(b)(i), a person has the appropriate experience and qualification if the person has—

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Requirement Due date

the Level 5 Diploma in Leadership and Management for Residential Childcare (England) ("the Level 5 Diploma"); or

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Requirement Due date

a qualification which the registered provider considers to be equivalent to the Level 5 Diploma.

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Requirement Due date

in the case of a person who starts managing a home after 1st April 2014, the date which falls 3 years after the date on which that person started managing a home. (Regulation 28 (1)(a)(b)(i)(ii) (2)(c)(i)(ii) (3)(a))

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Requirement Due date

In particular, the registered person must complete the relevant management qualification. 1 November 2024 Inspection report for children’s home: SC456409 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC456409 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Sarah Probert, Social Care Inspector Inspection report for children’s home: SC456409 9 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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