Children's Home run by Hapin Care Limited in Liverpool

Inspection report for children’s home: 2713120 1 Registered provider: Hapin Care Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private provider and is registered to provide care for two children who may experience social and emotional difficulties.

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Information about this children’s home

The manager has been registered with Ofsted since July 2023.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 5 February 2024

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2713120 2

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Inspection date Inspection type Inspection judgement

05/02/2024 Full Good Inspection report for children’s home: 2713120 3

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Overall experiences and progress of children and young people: good

At the time of the inspection, one child was living at the home. They were present throughout the inspection and spoke with the inspector. The child said that they trust the staff and can speak with them about any worries they may have. The staff know the child well and place them at the centre of their practice. This helps the child to feel secure.

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Overall experiences and progress of children and young people: good

The child is flourishing and has grown in confidence. There is a strong focus on structured routines and boundaries. Staff practice provides consistency and stability for the child, helping them experience a sense of permanence and belonging.

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Overall experiences and progress of children and young people: good

The child is making progress at school. The registered manager has challenged previous education plans in place for the child and advocated for them to return to education. Since attending an alternative provision, the child has been involved in school productions and recently received a number of certificates for their educational achievements. Staff have gone to watch the child perform at the school, which supports the child to feel valued and cared for.

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Overall experiences and progress of children and young people: good

The child has opportunities to have fun doing activities with staff that are both recreational and educational, such as visiting stately homes and going on holiday. The child spends time with friends doing activities like trampolining. This increases the child’s social opportunities and develops their confidence.

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Overall experiences and progress of children and young people: good

The child has access to services when they need extra support for their well-being. The in-house psychologist also meets with the child’s external professionals to discuss alternative approaches for staff to use to support and care for the child.

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Overall experiences and progress of children and young people: good

The child is supported to spend time with family, supervised by staff. Staff know that these relationships are important to the child. Staff regularly send photos and weekly updates and speak to the family so that they can see how their child is progressing.

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How well children and young people are helped and protected: good

The child said that they feel safe and trust the staff team. The child has not gone missing from the home. There are clear actions in place for staff to follow should this happen and the child understands that staff would try to find them and return them home.

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How well children and young people are helped and protected: good

The child is supported to develop skills and strategies to manage their feelings safely. Positive behaviour is rewarded by the staff. Any consequences imposed are proportionate and necessary. This supports the child to develop skills to understand the impact of their behaviour, and they are now able to take responsibility for their actions. Inspection report for children’s home: 2713120 4 The child knows that should they need to be held to keep them and others safe, staff are trained to do this safely. This has happened on one occasion. The child and staff were spoken with about the intervention. However, these discussions were carried out by one of the staff who was involved in the hold. This means that the child was not provided with the opportunity to speak to someone independent.

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How well children and young people are helped and protected: good

The child spends time with friends in the community. Before the child goes out, staff ensure that checks are carried out so that they know arrangements are safe. In addition, staff support and supervise activities.

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How well children and young people are helped and protected: good

The child said that they are allowed to access the internet, however, this is restricted, with parental controls in place. The child understands that staff will regularly check all their devices so that they are confident they are not at risk or communicating with individuals who may pose a risk to children. This means that the child is supported to keep safe.

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How well children and young people are helped and protected: good

Safe recruitment processes are in place to ensure that the adults caring for the child are suitable to do so.

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The effectiveness of leaders and managers: good

The registered manager and responsible individual are inspirational and ambitious and have high expectations for what the child can achieve. The registered manager leads by example. She and staff have excellent working relationships with partner agencies and schools. A headteacher said, ‘I can contact registered manager anytime about anything.’

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The effectiveness of leaders and managers: good

Since the last inspection, a new team of staff have started work at the home. Staff have completed a thorough induction and attended training that is relevant to the child’s needs so that they can deliver a high-quality service.

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The effectiveness of leaders and managers: good

Staff said they love working at the home and feel supported by the registered manager and responsible individual. They are provided with opportunities to reflect through regular supervision, so that they can learn from and develop their practice.

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The effectiveness of leaders and managers: good

The registered manager has systems in place to review the quality of care in the home. The in-house psychologist supports the registered manager by reviewing the child’s progress through clear audit systems. The child is receiving high-quality care from a consistent and stable staff team who place the needs of the child at the centre of their practice.

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The effectiveness of leaders and managers: good

There are shortfalls in the home environment. Both the registered manager and responsible individual recognise that some areas of the house need redecorating and damage needs to be repaired. There is a plan for this to be addressed so that the child feels valued.

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The effectiveness of leaders and managers: good

Clear case records reflect the child’s progress, achievements and plans for the future, which support the child to understand their journey to adulthood. Inspection report for children’s home: 2713120 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must prepare and implement a policy ("the behaviour management policy") which sets out—

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Requirement Due date

how appropriate behaviour is to be promoted in the children’s home; and

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Requirement Due date

the measures of control, discipline and restraint which may be used in relation to children in the home.

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Requirement Due date

The registered person must keep the behaviour management policy under review and, where appropriate, revise it.

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. Regulation 35 (1)(a)(b) (2) (3)(b)(i)(ii)(c))

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Requirement Due date

In particular, the registered person must ensure that children and any staff involved in a restraint are spoken to by someone independent of the use of the measure. 27 September 2024 Inspection report for children’s home: 2713120 6

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Recommendation

 The registered person should provide a nurturing environment that is welcoming and supportive and meets children’s basic day-to-day needs. In particular, damage to the property should be repaired in a timely manner. (‘Guide to the Children’s Home Regulations, including the quality standards’, page 15, paragraph 3.7)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2713120 7

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Children’s home details

Registered provider address: Suite 25, Foundry House, Widnes WA8 8UD

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Inspector

Nicola Forrester, Social Care Inspector Inspection report for children’s home: 2713120 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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