Children's Home run by Highview Care Ltd in Haringey

Inspection report for children’s home: 2709800 1 Registered provider: Highview Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home provides care for up to six children with emotional and/or social needs.

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Information about this children’s home

The home was registered with Ofsted in January 2023. The manager registered in January 2024.

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Information about this children’s home

At the time of this inspection, there were six children living at the home.

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Overall experiences and progress of

children and young people, taking into account

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Good

How well children and young people are helped and protected Good

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Good

The effectiveness of leaders and managers Good

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Good

Overall judgement at last inspection: good

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Good

Enforcement action since last inspection: none Inspection report for children’s home: 2709800 2

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Inspection date Inspection type Inspection judgement

16/08/2023 Full Good Inspection report for children’s home: 2709800 3

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Overall experiences and progress of children and young people: good

Children make good progress. They receive care that is individualised and of good quality which meets their needs. Children enjoy living in the home and have good relationships with staff. Children enjoy spending time with staff taking part in activities such as bowling, go-karting, cinema trips, movie nights and water fights with staff. The time spent with staff helps children to further develop trusting relationships with them.

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Overall experiences and progress of children and young people: good

Staff support children to maintain their family relationships. Staff make efforts to ensure that children have positive experiences during family time. This lets children know that staff value the relationships that are important to them.

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Overall experiences and progress of children and young people: good

Children’s health needs are promoted by staff, and staff assist children in accessing a range of support services. For example, children are registered with local health agencies and attend health appointments in line with their care plans. Staff proactively advocate for children to receive additional support when required. This support promotes children’s well-being.

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Overall experiences and progress of children and young people: good

Staff listen to, and value, children’s views and opinions. Children are supported to attend house meetings and contribute to discussions about their care. Children’s meetings include opportunities for them to be involved in the day-to-day arrangements of the home as well as in their care planning. As a result, children remain central to their care.

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Overall experiences and progress of children and young people: good

Children live in a clean, tidy home. However, in some places the furniture and decor do not create a warm, homely environment.

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How well children and young people are helped and protected: good

Children feel safe living at the home. Staff complete relevant training to support them to understand and meet children’s needs. In addition, staff take a balanced approach to mitigating potential risks to children. Staff work with a range of professionals to ensure that information is shared effectively, and risk management plans are realistic and promote children’s well-being and safety.

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How well children and young people are helped and protected: good

Staff respond appropriately when children are missing from the home. They escalate concerns appropriately with children’s placing authorities and the police. Staff attend multi-agency risk management meetings to identify risks. They then put plans in place to reduce the risks to the children. Staff also work closely with family members, one of whom told the inspector that they felt that staff were supportive and that communication was a strength.

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How well children and young people are helped and protected: good

Managers act effectively when children raise concerns about staff. They follow their own safeguarding process and investigate concerns well. Actions include suspending Inspection report for children’s home: 2709800 4 staff, if necessary, until these investigations are complete. This shows children that leaders and managers take their concerns seriously.

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How well children and young people are helped and protected: good

Staff support children to understand the expectations and boundaries of the home. A range of approaches are used by staff to support this. For example, staff use incentives to encourage positive and safe behaviour from children. These approaches have helped children to think about how they may affect others and make progress.

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The effectiveness of leaders and managers: good

Leaders and managers are ambitious for, and passionate about, the care that children receive. Leaders and managers identify strengths and weaknesses, and they use this information to improve practice. Leaders and managers use a range of monitoring and quality assurance tools to oversee the care children receive. This approach supports the staff to achieve the home’s stated aims and objectives.

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The effectiveness of leaders and managers: good

Leaders and managers support staff well. They meet with staff regularly for reflective supervision sessions which help staff to think about children and consider their practice. Staff also participate in reflective discussions with managers after any incidents to support their development.

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The effectiveness of leaders and managers: good

Leaders and managers have good relationships with other professionals and communicate well with other agencies. Feedback from professionals is positive.

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The effectiveness of leaders and managers: good

Leaders and managers have good oversight of children’s evolving needs and they are knowledgeable about children’s progress. Leaders and managers share their reviews with staff on a regular basis. As a result, staff understand where children may need additional support and can consistently provide good care to the children . Inspection report for children’s home: 2709800 5

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Recommendation

 The registered person should ensure that all areas of the home are maintained to a satisfactory standard. (‘Guide to the Children’s Homes Regulations, including the quality standards’, paragraph 3.9, page 15)

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Information about this inspection

The inspector has looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2709800 6

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Children’s home details

Registered provider address: 54 Bluebridge Road, Brookmans Park, Hatfield AL9 7SA

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Children’s home details

Responsible individual: Stellakis Miltiadous

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Inspector

Helen Daniel, Social Care Inspector Inspection report for children’s home: 2709800 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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