Children's Home run by Lundi Education and Care Services Limited in Derby

Inspection report for children’s home: 2777634 1 Registered provider: Lundi Education and Care Services Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private company. The home provides care for up to three children who may have social and emotional difficulties.

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Information about this children’s home

There was one child living in the home at the time of this inspection.

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Information about this children’s home

The home is newly registered with Ofsted. The manager is registered with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2777634 2

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Overall experiences and progress of children and young people: good

The home is well maintained and suitably furnished. The staff ensure that the home is clean and well presented. There are improvements being made to the physical environment. Consequently, the home feels more like a family home. The communal areas would benefit from reflecting the child and their interests. The garden is a large space with places to sit and relax.

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Overall experiences and progress of children and young people: good

The child’s move into the home was well planned and positive. The staff have started to build positive relationships with the child in a short period of time. The manager and the staff create a calm and caring atmosphere for the child to live in. Staff respond positively to the family atmosphere that is created by the manager. The staff have individual skills that have helped them to build a connection with the child. For example, one staff member spent eight hours styling the child’s hair, and the child was very happy with the results.

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Overall experiences and progress of children and young people: good

The child has shown a passion for cooking certain meals and sharing these with the adults. The staff have built a relationship with the child’s family. Recipes are shared that the child likes, to help them feel more settled and secure. Other interests for the child, such as music, are being explored. The staff share their interests with the child. This helps to build the child’s willingness to engage with staff who they are getting to know and trust.

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Overall experiences and progress of children and young people: good

The child is currently not attending a school provision. The manager is working with professionals to identify a school that is local to the home. The manager wants to support the child to return to a learning environment. The staff support the child to attend online lessons. The planned hours are low and there is no education or plan for learning in place to guide staff for the week.

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Overall experiences and progress of children and young people: good

The staff support the health and well-being of the child. The manager and the staff work alongside a clinical psychologist who supports the home. The psychologist provides expert advice and guidance to the manager and staff. This has developed the staff’s understanding of the child’s experiences. Staff see how this shapes the child’s behaviours and decision-making. This means that inexperienced staff have the skills to support the child’s emotional needs.

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Overall experiences and progress of children and young people: good

Staff support the child to see family and friends. The staff have built relationships with the parents of the child’s friends and with the child’s family. Because this time is planned and seen as important, the child feels more settled.

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How well children and young people are helped and protected: good

The child had a history of going missing before they moved to the home. Missing incidents have continued to be a concern. The manager and staff have prioritised this Inspection report for children’s home: 2777634 3 risk. Managers have developed safety plans and knowledge of the child’s whereabouts. The manager offers trust around free time. This has seen the number of missing episodes go down. Missing-from-care protocols are clear and are always reviewed after incidents. Staff know what to do if the child goes missing. There are more steps that could be taken to prevent the child travelling out of the area when using trains. The manager and the staff learn from incidents as there is a culture of reflection to reduce risk.

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How well children and young people are helped and protected: good

The child knows how to complain. When they have complained, the complaint has been managed appropriately. The child was happy with the outcome and felt that they had been listened to. On this occasion, the manager failed to recognise the complaint as an allegation. Consequently, the correct professionals were not updated and Ofsted was not notified. This did not have an impact on the child.

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How well children and young people are helped and protected: good

Staff understand the importance of providing calm and consistent care to the child. This means that the child feels safe and secure in the home. One professional said, ‘She [the child] likes the people that are here as she wouldn’t be there if she didn’t. She would be missing.’

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How well children and young people are helped and protected: good

Identified risks for the child are clear in the care plans and behaviour support documents. The manager ensures that the staff keep up to date with plans and any changes to them. Staff have received the appropriate training to meet the child’s needs. The support of a clinical psychologist further develops staff knowledge around known risks. There are meaningful discussions with the child about any concerns that professionals have. Staff are alert to the signs that the child may be at risk of harm.

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The effectiveness of leaders and managers: good

The home is led by an experienced and qualified registered manager. The home has a deputy manager in place. Both are supported by a suitably experienced responsible individual. The leadership team consists of family members. The responsible individual ensures that there is independent scrutiny over this arrangement. The family atmosphere within the home impacts positively on the staff team.

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The effectiveness of leaders and managers: good

The staff team is relatively new and lacks experience. The manager and deputy are focused on this. They prioritise staff development and establishing a strong foundation of good practice. The managers understand the strengths in the team and the areas for development. They are supportive and offer regular guidance, with an open-door approach. Staff are supervised regularly. They are offered ‘job chats’ to further support the learning process.

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The effectiveness of leaders and managers: good

The managers foster positive relationships with professionals. They are good communicators. They seek to utilise the expertise of wider professional bodies. They do this with sensitivity to the impact it could have on the child. Professionals speak warmly about the manager. One said, ‘The manager is always thinking one step ahead. They are always thinking about who they can be involved with and any gaps in their knowledge.’ Inspection report for children’s home: 2777634 4 There are robust systems for quality assurance in the home. The managers have good oversight and ensure that they have a final say to take learning from practice. There are effective systems in place for communicating information. Staff read updates to care plans consistently, and they plan well. Team meetings are well constructed and delivered. They deep dive the care of the child and cover all important aspects of the children’s home. Staff said that they feel listened to and that they can share their

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The effectiveness of leaders and managers: good

Staff are up to date with the relevant training. The managers are qualified to deliver training in certain areas. They are active in seeking further qualifications to be able to do this. Inductions for new staff are thorough. The safe recruitment of staff is in place. Inspection report for children’s home: 2777634 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there.

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Requirement Due date

A notification made under this regulation—

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Requirement Due date

the other persons, bodies or organisations (if any) who or which have been notified; and

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Requirement Due date

any actions taken by the registered person as a result of the matter;

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Requirement Due date

must be made or confirmed in writing. (Regulation 40 (4)(c) (5)(a)(i)(ii)(iii)(b)) 28 October 2024

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Recommendations

 Where children in a home are not participating in education because they have been excluded or are not on a school roll for some other reason, the registered person and staff must work closely with the placing authority so that the child is supported and enabled to resume full-time education as soon as possible. In the interim, the child should be supported to sustain or regain their confidence in education and be engaged in suitable, structured activities. This specifically relates to the home creating more structure around the child’s opportunities to learn while they are on a reduced timetable. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 28, paragraph 5.15) Inspection report for children’s home: 2777634 6  When establishing the home, the registered person must ensure that it is suitably located so that children are effectively safeguarded and can access services to meet

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Recommendations

their identified needs. Under regulation 46, the registered person should review the appropriateness and suitability of the location and premises at least once a year. This specifically relates to ensuring that the location risk assessment references the needs of the children correctly and actions for staff being carried out. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 64, paragraph 15.1)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2777634 7

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Children’s home details

Registered provider: Lundi Education and Care Services Ltd

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Children’s home details

Registered provider address: 14 Morley Walk, Church Gresley, Swadlincote DE11 9DQ

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Inspectors

Chris Haines, Social Care Inspector Teresa Godfrey, Social Care Inspector Inspection report for children’s home: 2777634 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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