Children's home run by Progressive Care Limited

Inspection report for children’s home: 2663883 1 Registered provider: Progressive Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A private provider runs this children’s home. The home was registered with Ofsted in July 2022 to provide care and accommodation for up to four children with social and/or emotional difficulties. At the time of this inspection, two children were living at the home.

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Information about this children’s home

The previous registered manager left the home in June 2024. At the time of this inspection, a new manager had recently started.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2663883 2

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Inspection date Inspection type Inspection judgement

14/06/2023 Full Good 06/12/2022 Full Requires improvement to be good Inspection report for children’s home: 2663883 3

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Overall experiences and progress of children and young people: good

Children live in a large and spacious home. The children participate in making decisions about how their home looks and how they are cared for This makes the home more welcoming for children. Children know the staff that care for them and feel comfortable at the home. They have developed relationships with the staff, who are available to talk to should the children want or need to at any time.

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Overall experiences and progress of children and young people: good

Children are being supported in developing their independence skills in line with their age and individual needs. Children are learning how to travel locally on public transport, cook, clean and do their laundry. Staff research events and groups taking place in the local area for children to take part in. They support children to stay connected to the people who are important to them.

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Overall experiences and progress of children and young people: good

Children are in good health and attend medical appointments to manage their physical health. When needed, children receive therapy to support their emotional health and well-being. Although the provider is using their resources to support children with their education, children are not always attending school as often as they should. This means children are not fulfilling their potential progress in their education.

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Overall experiences and progress of children and young people: good

Staff are starting to implement a recognised model of care into their practice. More work is needed to fully embed this into the ethos of the home and children’s care in practice.

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Overall experiences and progress of children and young people: good

Staff welcome children into the home through well-planned moves. They make sure they have sufficient information about children and know how best to support them. Sometimes, when children have left the home, it has happened suddenly. Staff try to make sure the ending is as positive an experience as possible, considering the circumstances.

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How well children and young people are helped and protected: good

Staff identify, understand, and manage the risks to children’s safety well. Staff talk to children regularly to help them become increasingly safe. These conversations help children to increase their awareness and understand how they can keep themselves safer. Staff have a good understanding of their role and responsibilities in safeguarding children.

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How well children and young people are helped and protected: good

When children are missing from home, staff try to find them and help them return home. They appropriately report them as missing to relevant organisations.

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How well children and young people are helped and protected: good

Staff manage situations and children’s behaviour well. They have not needed to use any holds to keep children or others safe. When incidents happen, staff report them appropriately within the organisation and speak to children about what happened. However, managers do not ensure that all serious events are notified to Ofsted. This Inspection report for children’s home: 2663883 4 limits the regulator’s role in safeguarding children.

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How well children and young people are helped and protected: good

Managers are not considering the known risks in the local area when reviewing the suitability of the location of the home. This means that plans are not in place to reduce these risks to children’s safety and newer staff may not know the risks in the local area.

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How well children and young people are helped and protected: good

Staff use consequences to address children’s behaviours. When they have been used, records have not always been clear about the rationale for the action or the risks involved, for example when children have only been able to spend money with staff supervision.

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How well children and young people are helped and protected: good

One of the staff files reviewed did not contain proof of identity that included a photograph or a clear record of how they had been appointed to their role.

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The effectiveness of leaders and managers: good

The home’s registered manager and deputy manager left the home shortly before this inspection. The provider has appointed a new manager, who has commenced in the role and is in the process of completing their induction training and shadowing. In the interim, other managers and senior managers are managing the home. This provides the children and staff with stability and leadership during a period of change.

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The effectiveness of leaders and managers: good

Staff feel supported and have a good sense of teamwork. They receive regular supervision, which provides honest feedback about their performance, development and areas for improvement. Most of the staff team meetings take place monthly.

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The effectiveness of leaders and managers: good

Staff receive regular mandatory and additional training that managers identify as required. There are two staff who have not yet completed their relevant qualification in over two years since starting their roles. This does not provide assurance that staff have completed all the required learning to care effectively for children.

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The effectiveness of leaders and managers: good

Managers are maintaining oversight of incidents and occurrences in the home. They complete regular audits and take action when needed. The commissioning team have completed quality assurance visits, and all recommendations identified at the initial visit were completed by the following visit. This shows a commitment to improvement. There is also a workforce and a home development plan, which aim to improve the quality of care provided.

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The effectiveness of leaders and managers: good

In some of the children’s records and team meeting minutes, there was use of overcomplicated language and language that is not child focused. This was not reflective of the care that children receive or the ethos of the home. Inspection report for children’s home: 2663883 5

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e)) 1 August 2024

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Requirement Due date

The registered person must review the appropriateness and suitability of the location of the premises used for the purposes of the children’s home at least once in each calendar year taking into account the requirement in regulation 12(2)(c) (the protection of children standard). (Regulation 46 (1)) 3 October 2024

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home;

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2.

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained—

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Requirement Due date

the Level 3 Diploma for Residential Childcare (England) ("the Level 3 Diploma"); or

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Requirement Due date

a qualification which the registered person considers to be equivalent to the Level 3 Diploma. (Regulation 32 (1) (2)(a) (3)(d) (4)(a)(b) 3 October 2024 Inspection report for children’s home: 2663883 6

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Recommendations

 The registered person should ensure that the home’s records on each child represent a significant contribution to their life history. They must be written in a way that is sensitive and non-judgemental and enables the child to understand their time at the home. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.5)  The registered person should make sure that consequences used to address poor behaviour are restorative in nature to help children learn about the impact of their behaviour. Managers should ensure that the effectiveness and use of consequences are reviewed. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.38)  The registered person should support children to attend full-time education while they are of compulsory school age, unless their personal education plan, contained within the care plan, or other relevant plan states otherwise. (‘Guide to the Children’s Homes

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Recommendations

Regulations, including the quality standards’, page 28, paragraph 5.14)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2663883 7

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Children’s home details

Registered provider: Progressive Care Limited

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Children’s home details

Registered provider address: 51 Attercliffe Common, Sheffield S9 2AE

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Inspector

Honor Hamshaw, Social Care Inspector Inspection report for children’s home: 2663883 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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