Children's home run by Transcend Care Limited

Inspection report for children's home: 2763871 1 Registered provider: Transcend Care Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

A private provider operates this children’s home. The home is registered to provide care for two children who may have emotional and social difficulties.

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Information about this children’s home

The manager registered with Ofsted in January 2024.

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Information about this children’s home

There were two children living at the home at the time of the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected requires improvement to be good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2763871 2

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Overall experiences and progress of children and young people: good

The home is comfortable and homely. There is a large garden with outdoor play equipment. At the request of the children, staff have started to put together a gym in the large garage so that they can exercise at home. The children have comfortable bedrooms and they have made some choices about how they are decorated. There has been some damage caused to the home, but this is repaired quickly so that it does not affect the children’s environment.

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Overall experiences and progress of children and young people: good

Both children have education plans. One child has just completed her GCSEs and is waiting for her results. The other child does not always attend school but will complete schoolwork with staff at home when he does not go to school. Staff regularly meet with school staff to ensure that children receive the right support to achieve educationally.

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Overall experiences and progress of children and young people: good

Staff support children to see their families when this is in line with their care plans. This helps them to maintain important relationships and have a clearer sense of their own identity.

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Overall experiences and progress of children and young people: good

Children take part in varied activities. A holiday break to London is planned for the summer. Children go to the gym and are offered exciting trips to see their favourite football team or go to the zoo. Staff are working hard to listen to children’s views and support their interests.

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Overall experiences and progress of children and young people: good

Professionals say that children are listened to and cared for well. One social worker said, ‘[Name of child] is really happy and settled. I’m very comfortable with how she’s being cared for.’ Children are offered genuine care and support by staff.

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Overall experiences and progress of children and young people: good

One child did not have a healthcare plan available. This means that staff have not had a reference point to inform them about how to meet the child’s health needs.

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improvement to be good

Plans to try and prevent children from going missing from the home are not always effective or reviewed regularly enough. On two occasions a child left the home without staff realising. This means that no one was looking for the child and the child had not been reported missing. When staff did realise that the child was not in the home, they quickly located him and brought him home.

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improvement to be good

The location risk assessment is kept updated, with relevant information from partner agencies. All risks relevant to the children living in the home are considered. This means that staff have a clear guide for when children are at risk. Inspection report for children’s home: 2763871 3 Children who have complex histories with many adverse early life experiences are receiving calm and well-thought-out care from staff. This has led to a reduction in the number of incidents where they might be at risk.

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improvement to be good

Staff are effective in managing children’s risks from social media. If risks emerge, staff remove children’s smartphones and replace them with a basic mobile phone. This means children can be safe and still keep in touch with staff, friends and family. This helps to reduce their risk.

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The effectiveness of leaders and managers: good

The registered manager and responsible individual provide good overall management of the home. Staff speak highly of the manager and feel supported. One staff member said, ‘The support within the home from directors, managers and team members ensures that I can provide the best care possible, while feeling content and happy at work.’

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The effectiveness of leaders and managers: good

The home has a stable workforce, successfully retaining the trained and committed staff team. This means that children receive care from staff who know them well and provide security and consistency.

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The effectiveness of leaders and managers: good

Training ensures that staff can meet children’s needs effectively. Managers are proactive in offering staff a broad range of training. All staff either have the relevant residential childcare qualification or are working towards it. This means children receive care from knowledgeable and skilled staff.

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The effectiveness of leaders and managers: good

Supervision arrangements ensure that staff feel supported and can also reflect on their work with the children. Staff also have regular and detailed meetings together as a team. These arrangements enable staff to work as a team and provide consistent childcare.

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The effectiveness of leaders and managers: good

The manager works well with external professionals. This joined-up approach ensures that children’s needs are met and their welfare is promoted. Professionals say that communication with the manager and staff is very good and that they are kept well informed.

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The effectiveness of leaders and managers: good

The manager has not completed any lessons learned exercises with staff in relation to some of the incidents that have happened in the home. Staff have had debrief meetings with the manager following incidents, but these have not been used as wider learning for the team. In addition, the manager is not using the independent person to their full extent, to support with practice improvement. Inspection report for children’s home: 2763871 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(v)(vi)(b))

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Requirement Due date

In particular, the registered person must ensure that arrangements and plans to reduce risks to children who go missing are regularly reviewed and updated. 26 July 2024

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Requirement Due date

The care planning standard is that children receive effectively planned care in or through the children’s home.

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Requirement Due date

In particular, the registered person to ensure— 26 July 2024 Inspection report for children’s home: 2763871 5 that each child’s relevant plans are followed;

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Requirement Due date

that staff help each child to access and contribute to the records kept by the registered person in relation to the child. (Regulation 14 (1)(a) (2)(c)(f))

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Requirement Due date

In particular, the registered person must ensure that children’s plans, including their education, health and care plans, care plans and any other relevant plans, are shared with the children’s home and available for staff to refer to.

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Recommendation

 The registered person should make best use of information from independent and internal monitoring (including under regulations 44 and 45) to ensure continuous improvement. They should be skilled in anticipating difficulties and reviewing incidents, including learning from incidents. They are responsible for implementing lessons learned and sustaining good practice. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2763871 6

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Children’s home details

Registered provider: Transcend Care Limited

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Children’s home details

Registered provider address: 18 Newsham Gardens, Kirkham, Preston PR4 2EY

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Children’s home details

Responsible individual: Christopher Paraskeva

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Inspector

Cathy Wilkins, Social Care Inspector Inspection report for children’s home: 2763871 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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