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Early years · Early years complaint outcome

Shailes, Rachael Claire

Inspected 28 Aug 2024 · published 29 Aug 2024 · URN EY374145

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    28 Aug 2024

  • URN verified

    EY374145

Page 1 of 2
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

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−68Very criticalmore positive than 18% of reports of this type

In line with other reports of this type.

Praiseimprovedsafe
Criticismrisk of harmconcernsat riskharmbelow

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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Anatomy of the report

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Pages
2
Words of findings
409
longer than usual (typical 281)
Reading level
Hard
Flesch 45, typical 42
Average sentence
17 words
Next steps
1
typical 1
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundationstage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 29 July 2024, we received concerns that the provider was not meeting requirements relating to Safeguarding policies and procedures.

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Summary of outcome

On 31 July 2024, we carried out a regulatory telephone call. We found the provider was not meeting one of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the action below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure that safeguarding policies to keep children safe are in line with Local Safeguarding Partners and are fully understood and implemented, with particular regard to the management of allegations.

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Summary of outcome

We suspended the provider's registration on 31 July 2024 because we believe children may be at risk of harm. Suspension allows time for the provider to take steps to reduce or eliminate the risk of harm to children. The provider has a right to appeal against a suspension. The provider may not provide childcare for which registration is required while the suspension is in place and may commit an offence if they do so.

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Summary of outcome

On 23 August 2024, we carried out a regulatory telephone call. The focus of the call was to check whether the provider had met the safeguarding and welfare requirement Notice. We found that the provider had improved their knowledge and understanding of child protection procedures. The information gathered suggests that the provider is now meeting the requirements of their registration. We are satisfied the provider has met the safeguarding and welfare requirement notice raised.

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Summary of outcome

On 28 August 2024, we lifted the suspension because the provider took appropriate action to deal with the matter that led to the suspension. We are satisfied that the identified risk of harm to children has been removed. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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