Children's Home run by Open World 2 Limited in Croydon

Inspection report for children’s home: 2747747 1 Registered provider: Open World 2 Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run home provides care for one child with social and emotional difficulties.

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Information about this children’s home

The home was registered with Ofsted in February 2024. The registered manager left in May 2024 and has not submitted a voluntary cancellation form as required and therefore remains registered. An interim manager has been in post since May 2024.

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Information about this children’s home

There was one child living at the home at the time of this inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2747747 2

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Overall experiences and progress of children and young people: good

The child is making good progress from their individual starting point. In particular, the child is now able to reflect on their behaviours and they are engaging in positive activities.

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Overall experiences and progress of children and young people: good

Staff encourage the child to engage in educational activities. This includes completing educational worksheets at home, and attending a local youth club and cadets on a regular basis. This helps the child to engage with other children and helps them to develop their confidence.

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Overall experiences and progress of children and young people: good

The child’s health needs are understood and met. They are registered with health services and staff encourage the child to attend routine appointments. Staff promote emotional well-being and encourage the child to engage with specialist services. However, despite staff’s efforts, the child continues to refuse to engage with these services.

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Overall experiences and progress of children and young people: good

Staff support the child to maintain contact with the significant people in their life. They facilitate family time in the home and support celebrations. This has included planned birthday activities for the child to enjoy with their sibling. This helps the child to maintain their sense of family identity.

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Overall experiences and progress of children and young people: good

The child enjoys a range of activities in the community, including fun trips to landmarks in London and theme parks. They also engage in specific interests that they enjoy, which include golf and football.

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Overall experiences and progress of children and young people: good

The interim manager and staff have worked with the child to develop weekly planners and meal plans to encourage good routines and healthy lifestyles. Staff encourage the child to develop independence skills appropriate to their age, including baking, preparing their own food and doing their laundry independently.

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Overall experiences and progress of children and young people: good

Initial care planning was not robust. At the time of referral, suitability assessments were not completed to consider the child’s individual risks and needs, or the staff’s skills and training required for them to safely care for and support the child. Furthermore , leaders and managers have not created their own care plan to support the staff to understand the child’s needs and care for the child effectively. Despite this, staff know the child well and are providing good care.

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How well children and young people are helped and protected: good

Staff demonstrate a good understanding of the child’s risks and vulnerabilities. The child’s risk assessments have clear and robust strategies to reduce and manage risk. Inspection report for children’s home: 2747747 3 The child living in the home does not go missing. Staff understand the actions to take if the child were to go missing.

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How well children and young people are helped and protected: good

The staff have a good understanding of safeguarding and understand that they have a responsibility to report any concerns to the manager, the responsible individual or external professionals. This helps to keep children safe.

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How well children and young people are helped and protected: good

Staff carry out key-work sessions to address areas of concern and to encourage good behaviours. The key-work sessions are beneficial. The child positively accepts constructive feedback which has helped them to develop their social skills and self- awareness. However, key-work sessions are not recorded well and could be improved to demonstrate the effectiveness of the sessions.

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How well children and young people are helped and protected: good

Physical interventions are carried out appropriately to protect the child or staff from getting hurt. However, the records of physical intervention lack sufficient information about the support for the child or staff after the incident and management oversight is not always recorded.

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The effectiveness of leaders and managers: good

Team meetings are regular and effective. They cover important topics such as children’s needs, staff practices and safeguarding. The responsible individual and interim manager provide staff with support and constructive challenge; this helps them to reflect on their practice and provide good-quality care to children.

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The effectiveness of leaders and managers: good

Since the home’s registration in February, staff supervision has not been conducted regularly. This has resulted in missed opportunities for focusing on staff development and practice. Following the appointment of the interim manager, staff have started to receive regular supervision sessions, which focus on the child’s needs and their practice.

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The effectiveness of leaders and managers: good

Leaders and managers provide mandatory training. However, a small number of staff have not completed mandatory training such as safeguarding and first aid. This impacts on their knowledge and skills to support the child effectively. An interim manager is in post until a permanent manager is recruited. The interim manager and staff know and understand the child’s needs well. They work closely with the child’s social worker, who praised the interim manager and staff for the good care that they provide to the child.

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The effectiveness of leaders and managers: good

The interim manager treats allegations of harm seriously. They share information promptly with the relevant agencies. This increases the child’s safety in the home. However, Ofsted was not notified of one allegation, which compromises the regulator’s external oversight of the home. Inspection report for children’s home: 2747747 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose. (Regulation 14 (1)(a)(b) (2)(a))

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Requirement Due date

In particular, leaders and managers must ensure that they fully assess children’s needs to determine if staff have the skills to meet the needs of the children in their care. 24 July 2024

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there. (Regulation 40 (4)(c)) 24 July 2024

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13 (2)(c)) 24 July 2024 Inspection report for children’s home: 2747747 5 In particular, leaders and managers must ensure that staff receive the appropriate training to meet children’s needs.

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Recommendations

 The registered person should ensure that all incidents of restraint are subject to regular scrutiny to ensure that their use is fair and that children and staff are supported following incidents. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.36)  The registered person should ensure that staff understand the importance of careful and clear recording of key-work sessions. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2747747 6

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Children’s home details

Registered provider: Open World 2 Limited

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Children’s home details

Registered provider address: 28 Daventry Road, Romford RM3 7QT

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Inspector

Amena Begum, Social Care Inspector Inspection report for children’s home: 2747747 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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Inspector

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