Early years · Early years complaint outcome
Heron Day Nursery
Summary
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- Inspection datesingle source
21 Aug 2024
- URN verified
EY358603
Deep dive
What this report says
In plain English
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Tone of the report
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Reads more critically than most reports of this type.
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Strengths
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No standout praise found.
Concerns
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Next steps
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Anatomy of the report
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- Pages
- 1
- Words of findings
- 254
- about usual (typical 281)
- Reading level
- Hard
- Flesch 32, typical 42
- Average sentence
- 21 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 0%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 24 July 2024, we received concerns that the provider was not meeting requirements relating to Safeguarding policies and procedures, Suitable people, Safety and suitability of premises, environment and equipment, Supporting and understanding children's behaviour, Staff: child ratios, and Information and record keeping.
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Summary of outcome
On 14 August 2024, we carried out a regulatory telephone call. We found that the provider had taken appropriate action to minimise risks in the environment. They demonstrated a good knowledge of safeguarding procedures and what to do if an allegation was made against an individual working with children. Additionally, they demonstrated how they support children with additional needs and how their deployment of staff is altered to meet the needs of the children.
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Summary of outcome
However, we also found that the provider had failed to notify Ofsted of a significant event, which is a requirement of their registration.
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Summary of outcome
The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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