Children's Home run by Headway Adolescent Resources Limited in Bristol

Inspection report for children’s home: SC066250 1 SC066250 Registered provider: Headway Adolescent Resources Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned by a private provider and offers care for up to three children with social, emotional and behavioural difficulties or learning disabilities. At the time of this inspection, one child was living in the home.

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Information about this children’s home

The registered manager has been registered with Ofsted since July 2023.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC066250 2

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Inspection date Inspection type Inspection judgement

09/08/2023 Full Good 12/04/2022 Full Good 21/04/2021 Full Good 03/03/2020 Full Good Inspection report for children’s home: SC066250 3

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Overall experiences and progress of children and young people: good

The home provides individualised and nurturing care to children because staff are highly skilled and understand children’s past trauma. The child who lives at the home said they feel well cared for and understood by staff.

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Overall experiences and progress of children and young people: good

Since the last inspection, two children have been supported to successfully move on to independent living as part of their plans. Staff support children with practical items they need such as a new fridge and bicycle. Staff celebrate children’s achievements by going out for meals and taking children on holidays abroad before moving on. Staff also ensure that they keep in touch with children through regular calls and visits, to help reassure and support children to settle into their new homes.

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Overall experiences and progress of children and young people: good

Managers and staff make sure that the child’s plans reflect their needs and provide clear guidance about how to respond at times of crisis. This helps provide consistency of approach. Staff respond to and meet the child’s immediate health needs. However, the child’s review health assessment is overdue, and they have not yet received the dental treatment recommended by an emergency dentist.

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Overall experiences and progress of children and young people: good

Staff have helped the child to make progress with their education from their starting point. The child is now sporadically attending school and has a part-time timetable. The child is not progressing effectively in their learning. As a result, too much time is spent at the home with a lack of daily, structured education or wider opportunity for learning to help them prepare for the next important stages of their life.

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Overall experiences and progress of children and young people: good

Staff support the child to enjoy hobbies and interests such as attending music concerts, going swimming, exploring fashion and socialising with friends. The child has progressed with their independence skills and is confident in being able to maintain their personal hygiene, clean their room and cook.

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Overall experiences and progress of children and young people: good

Staff understand the importance of maintaining and enabling family relationships. Staff listen to the child when they raise concerns, including about family time. Staff advocate on behalf of the child and provide financial and practical help to ensure that family links are maintained.

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How well children and young people are helped and protected: good

The child living at this home describes feeling safe and knows how to raise concerns if needed. No complaints or issues were raised during the inspection. Staff demonstrate professional curiosity in their day-to-day care and respond effectively to safeguarding incidents. Inspection report for children’s home: SC066250 4 Since the last inspection, there has been one minor complaint from a member of the local community. This was dealt with promptly and sensitively by the responsible individual and was fully resolved.

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How well children and young people are helped and protected: good

Children have not been missing from this home since the last inspection, nor have they made any allegations against staff. There have been no incidents of physical restraint for several years, as staff prefer to help children understand their behaviours through curiosity and empathy.

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How well children and young people are helped and protected: good

Safer recruitment processes are robust. Managers ensure that staff are appropriately vetted, trained and supported before working at this home.

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The effectiveness of leaders and managers: good

The manager at this home is a competent and skilled practitioner. She has high expectations of staff to provide a caring and child-centred environment for children. Staff report that the manager is approachable and provides strong oversight of practice. Most of the staff are stable, experienced and have the necessary qualifications for the role.

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The effectiveness of leaders and managers: good

The requirements and recommendation made at the last inspection are met. Staff have received therapeutic parenting training to strengthen their understanding of children’s behaviours and their responses to them. All staff are up to date with the required mandatory training. Staff complete additional training to respond to children’s needs and local risks. This includes training around self-harm as well as ‘Bleed Control Kit’ and knife crime training.

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The effectiveness of leaders and managers: good

Staff have recently redecorated and the large outbuilding in the garden is now available to support children when they need additional space. All areas of the home are clean and well maintained, with a tidy garden area decorated with flowers and pots. The child at this home enjoys spending time in their bedroom and has decorated it to their liking with lots of bright posters, lights and personal photographs.

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The effectiveness of leaders and managers: good

Staff benefit from regular team meetings, where they provide updates about the child and reflect on their practice. Meetings are an opportunity to discuss research and to allocate tasks to ensure the smooth running of the home. The manager ensures that supervision is regular and well recorded. Supervision supports staff to develop their skills and understand the impact of their work on the progress and experiences of children.

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The effectiveness of leaders and managers: good

The manager has oversight of all significant incidents. She uses these to consider staff practice and wider learning around how staff can develop and strengthen their responses to children. Inspection report for children’s home: SC066250 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers;

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Requirement Due date

help each child to understand the importance and value of education, learning, training and employment;

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Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(iii)(iv)(viii) 30 September 2024

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Recommendation

 The registered person should ensure that each child’s day-to-day health and well- being needs are met. Staff should work to make the children’s home an environment that supports children’s physical, mental and emotional health, in line with the approach set out in the home’s statement of purpose. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 33, paragraph 7.3)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it Inspection report for children’s home: SC066250 6 meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC066250 7

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Children’s home details

Registered provider: Headway Adolescent Resources Limited

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Children’s home details

Registered provider address: Malvern View, Hanbury Road, Stoke Prior, Bromsgrove B60 4AD

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Children’s home details

Registered manager: Peaches Kissoon-Doyle

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Inspector

Anna Gravelle, Social Care Inspector Inspection report for children’s home: SC066250 8 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted Inspection report for children’s home: SC066250 9

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