Children's home run by Physis Care Service Ltd

Inspection report for children's home - monitoring visit: 2754135 1 Registered provider: Physis Care Service Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private company. It provides care for two children who have experienced social and emotional difficulties.

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Information about this children’s home

The manager is suitably experienced and has been registered with Ofsted since 15 February 2024.

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This monitoring visit

This children’s home was judged inadequate at the full inspection on 14 May 2024. Serious failures were identified, meaning children were not protected, their care and experiences were poor and they were not making progress. This visit was carried out to monitor managers’ and staff’s progress in addressing the shortfalls which were identified at the last inspection.

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This monitoring visit

There is currently one child living at the home. She said the manager and staff look after her well and she has positive relationships with them, and she feels safe living at the home. No children have moved into or from the home since the last inspection.

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This monitoring visit

There have been some improvements in the care staff are giving to the child. For example, more nutritious and healthy meals have been added to the menu. Staff have also requested follow-up health appointments so that the child’s health needs can be met. However, staff are not supporting the child consistently to get into a good daily routine, which would support her engagement in learning.

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This monitoring visit

Staff and managers have revisited the child’s missing-from-care protocol. They now take action to locate the child when she goes missing from home and return her safely home. When the child went missing from home, staff spoke with her on her return about why she went missing and what happened while she was away. Inspection report for children's home - monitoring visit: 2754135 2 However, the manager was unaware that a child should be offered the opportunity to talk to someone independent of the home when they return. This lack of knowledge means that there are missed opportunities to gather information to try and prevent similar incidents from happening again.

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This monitoring visit

Managers have reviewed staff recruitment and records are now compliant with regulation. Safer recruitment processes help to ensure that the child is cared for by suitable adults. In addition, the review of the safety of the location of the home includes information about all known local risks and control measures to safeguard the child.

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This monitoring visit

A new on-call system means that staff can speak with a manager in the evenings and weekends when they need advice to support the child. In addition, managers have revisited how they monitor and review how medication is stored and administered to children. This will enable them to identify and act on any shortfalls in staff’s practice.

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This monitoring visit

When significant incidents occur, managers now notify Ofsted. They have also shared the home’s most up-to-date statement of purpose with the regulator. As a result, Ofsted is suitably informed about the approach to care and what is happening at the home.

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This monitoring visit

Staff who have not achieved the relevant qualification in residential childcare within timescales are now enrolled on a training course. Over time, this will support staff to better understand their roles and responsibilities in caring for children.

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Inspection date Inspection type Inspection judgement

14/05/2024 Full Inadequate Inspection report for children's home - monitoring visit: 2754135 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child. (Regulation 6 (1)(a)(b) (2)(b)(iv)(c)(i))

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Requirement Due date

In particular, ensure that staff support children to develop good daily routines that will support their learning and return to school. 31 July 2024

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Recommendation

 The registered person should ensure that when a child returns to the home after being missing from care or away from the home without permission, the responsible local authority offers an opportunity for the child to have an independent return home interview. The home should take account of information provided by such interviews when assessing risks and putting arrangements in Inspection report for children's home - monitoring visit: 2754135 4 place to protect each child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.30)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 2754135 5

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Children’s home details

Registered provider: Physis Care Service Limited

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Inspector

Rumbi Mangoma, Social Care Inspector Inspection report for children's home - monitoring visit: 2754135 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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