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Social care · Children's home inspection (SCCIF)

Children's Home run by Kingsway Children’s Home Limited in Manchester

Inspected 20 Jun 2024 · published 2 Aug 2024 · URN 2742235

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Summary

What we read, and from where

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  • Group verified

    Kingsway Children’s Home Limited

  • Inspection date verified

    20 Jun 2024

  • Inspectors verified

    Sarah Gilbert

  • Helped and protected verified

    Good

  • Leadership and management verified

    Good

  • Overall effectiveness verified

    Good

  • Name on report verified

    2742235

  • URN verified

    2742235

Page 1 of 8
Page 1 of the report

Deep dive

What this report says

In plain English

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Grade profile

Each judgement on its scale, weakest to strongest.

  • OverallGood
  • Helped and protectedGood
  • Leadership and managementGood

70% of comparable inspections in the last three years were graded Good (12,716 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+12Mostly positivemore positive than 23% of reports of this type graded Good
OutstandingGoodRIInadequate

In line with other reports of this type graded Good.

Markers show where typical reports of each grade sit.

Praisepositivesafeeffectivetrusting relationshipsstrongskilledconsistentlywell supported
Criticismharmat riskconcernslackconcernlimited

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings849w+55
  • What needs to improve520w−50

Strengths

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Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
8
Words of findings
1,368
about usual (typical 1319)
Reading level
Fairly hard
Flesch 55, typical 51
Average sentence
16 words
Next steps
5
typical 4
Hedged sentences
2%
“some”, “not always”, “most”…

Where the words go

Findings 49%What needs to improve 30%About the inspection 21%

Full report text

Inspection report for children’s home: 2742235 1 Registered provider: Kingsway Children’s Home Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is owned by a private provider. It provides care for one child who may have social and emotional difficulties.

p.1

Information about this children’s home

The home registered with Ofsted on 17 October 2023. This is the first full inspection of the home since it was registered.

p.1

Information about this children’s home

There was one child living in the home at the time of the inspection.

p.1

Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2742235 2

p.1

Overall experiences and progress of children and young people: good

The child has made progress since living in this home. Staff are mindful of how the child’s previous experiences have impacted on them and have focussed on supporting the child to develop positive, trusting relationships with the team.

p.2

Overall experiences and progress of children and young people: good

The child had not attended education for a significant period of time prior to living in this home. Staff have established clear routines in the child’s daily life. This has helped to support the child to attend education regularly. This ensures that the child is developing the skills they need for the future.

p.2

Overall experiences and progress of children and young people: good

Staff ensure that the child can take part in positive activities. The child is encouraged to share their interests and to take part in activities of their choice including hiking and gardening. This helps the child to build self-esteem and develop positive interests.

p.2

Overall experiences and progress of children and young people: good

The child enjoys time with the people who are important to them. Managers and staff build positive lines of communication with family members and keep them involved in the child’s care. The child enjoys time with their friends out in the community, as well as spending time with staff. Staff monitor these friendships and appropriately raise any concerns with other professionals. The ensures that the child maintains positive relationships with their friends and family.

p.2

Overall experiences and progress of children and young people: good

Managers and staff have encouraged the child to personalise the home. The child has been involved in planning the layout of the furniture, as well as decorating some of the rooms. This helps the child to develop a sense of belonging in the home. However, some walls in communal areas are in need of redecoration and water damage on the ceiling in the dining room, a damaged wall on the upstairs landing, and holes in the walls of the child’s bedroom need to be repaired. These detract from the homely environment that the manager is trying to create.

p.2

How well children and young people are helped and protected: good

Risks for the child have reduced since they moved to this home. Managers and staff work collaboratively with external professionals to understand and minimise the risks the child is exposed to. This enables a multi-agency approach to keeping the child safe.

p.2

How well children and young people are helped and protected: good

Incidents of the child going missing from the home have significantly reduced for the child since they moved into the home. When the child does go missing, staff are proactive in going to look for them. The manager ensures that return home interviews are carried out with the child. Staff also discuss the incident with the child and the reasons why they went missing. This helps staff to develop strategies to reduce the likelihood of further incidents of the child going missing from the home. Inspection report for children’s home: 2742235 3 Room searches take place as required to keep the child safe. However, records lack detail. This limits the manager’s oversight of practice in the home and reduces opportunities to identify any learning.

p.2

How well children and young people are helped and protected: good

Managers understand the importance of staff being skilled at reducing risks for the child. Staff have undertaken specific training tailored to the vulnerabilities of the child. This means that the child is being cared for by staff who are able to meet their needs.

p.3

How well children and young people are helped and protected: good

The provider has policies and procedures in place that managers and staff follow to safeguard the child. However, leaders and managers have not ensured that the drug and alcohol policy has been followed consistently by the registered manager and staff. This reduces opportunities to ensure that the child experiences consistent responses from the team.

p.3

How well children and young people are helped and protected: good

Leaders and managers follow safer recruitment practice. This ensures that only staff who are safe to work with children are employed to work in the home.

p.3

The effectiveness of leaders and managers: good

Staff say they feel well supported by the registered manager. He is focussed on achieving good outcomes for the child and ensures that there is a positive environment for the child to live in.

p.3

The effectiveness of leaders and managers: good

Managers hold regular team meetings to encourage staff to reflect on their practice and ensure that there are strong lines of communication. The manager also uses the meetings to identify any training needs for staff. This ensures that there is a learning culture in the home.

p.3

The effectiveness of leaders and managers: good

Leaders and managers provide staff with reflective supervision to support their professional development. However, supervision sessions for staff, including the registered manager and those staff on probation, are not held as frequently as stated in the home’s statement of purpose. This limits opportunities for managers to oversee practice in the home and to identify any areas for development.

p.3

The effectiveness of leaders and managers: good

The manager is taking action to improve recording practices to ensure that all records contain sufficient detail and are child centred. Inspection report for children’s home: 2742235 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person must comply within the given timescales.

p.4

Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development;

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(a)(b))

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Requirement Due date

Specifically, the registered person must ensure that all members of staff including the registered manager are provided with supervision as outlined in the home’s statement of purpose. 09 August 2024

p.4

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.4

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

p.4

Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

p.4

Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(iii)(vi)(b))

p.4

Requirement Due date

In particular, the registered manager must ensure that actions of all staff in the home follow the provider’s own policies and procedures. 09 August 2024 Inspection report for children’s home: 2742235 5 The registered person must ensure that—

p.4

Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

p.5

Requirement Due date

details of the child’s behaviour leading to the use of the measure;

p.5

Requirement Due date

a description of the measure and its duration;

p.5

Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

p.5

Requirement Due date

the name of the person who used the measure (“the user”), and of any other person present when the measure was used;

p.5

Requirement Due date

the effectiveness and any consequences of the use of the measure; and

p.5

Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”)—

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Requirement Due date

has spoken to the user about the measure; and

p.5

Requirement Due date

has signed the record to confirm it is accurate; and

p.5

Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(ii)(iv)(v)(vi)(vii)(b)(i)(ii)(c))

p.5

Requirement Due date

Specifically, the registered person must ensure that records of room searches that are completed by staff contain the necessary information. 09 August 2024

p.5

Recommendation

 The registered person should ensure that children live in a warm and welcoming environment that has a homely feel. Any damage to walls or paintwork in the home be repaired in a timely manner (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9) Inspection report for children’s home: 2742235 6

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2742235 7

p.6

Children’s home details

Registered provider: Kingsway Children’s Home Limited

p.7

Children’s home details

Registered provider address: 163 Kingsway, Manchester M19 2ND

p.7

Inspector

Sarah Gilbert, Social Care Regulatory Inspector Inspection report for children’s home: 2742235 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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