Twizzle Tops Day Nursery

Inspection of Twizzle Tops Day Nursery 9 Cavendish Street, Ipswich, Suffolk IP3 8AX

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Overall effectiveness Inadequate

The quality of education Inadequate Behaviour and attitudes Inadequate Personal development Inadequate Leadership and management Inadequate Overall effectiveness at previous inspection Good

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The provision is inadequate

Weaknesses in leadership and management undermine children's safety and learning. Staffing issues, including frequent changes of managers, have led to a decline in the quality of provision since the last inspection. Poor support for managing children's behaviour has a significant impact on older children's confidence and well-being. Their ability to make good progress in their learning is adversely affected. When older children are upset, staff do not offer the care and comfort children need to help them settle. Sometimes, children's behaviour shows that they need extra support, such as when they throw toys or hurt their peers, staff do not consistently or effectively support them. At times, the environment is chaotic and disorderly. Staff raise their voices to instruct children or to read stories. This does not help children learn from staff how to behave well.

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The provision is inadequate

The provider's curriculum is not coherently planned or implemented. Staff provide older children with some activities, such as painting and dough to manipulate. However, staff are rarely on hand to support children's learning as they play. Children attempt to draw and make marks, but the available pencils are blunt. This affects children's ability to complete their self-chosen tasks to their satisfaction. The arrangements for supporting children with special educational needs and/or disabilities (SEND) are not effective. Children do not get the help they need to reduce any differences in their learning.

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need to do better?

n The provider is unable to demonstrate that all adults working with children are suitable. The provider has not carried out relevant Disclosure and Barring Service checks for adults who are in regular contact with children. At times, these adults are not directly supervised and this means children's safety and welfare is not assured. n Some staff do not receive an appropriate induction to help them understand their roles and responsibilities, including those relating to safeguarding and child protection. This undermines children's safety as some adults do not know how to protect them from harm, such as recognising and responding appropriately to signs of abuse. n Some staff working with older children physically intervene to move children, for example, by lifting them or pulling their arms. Staff do not explain or give enough time to enable children to follow the rules. In addition, staff do not record these instances of physical intervention.

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need to do better?

n Although a member of staff is currently acting manager, there is not a named deputy manager to take charge in the manager's absence. Staff are not deployed effectively to ensure that all children's needs are met. For example, staff do not always adequately supervise children while they are eating to fully

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need to do better?

2 July 2024 assure their safety. n Support for children with SEND is weak. Leaders and managers do not ensure that appropriate plans are in place to help staff to deliver suitably personalised care and education to these children. Consequently, staff do not understand what strategies to use. Children with SEND do not make enough progress to prepare them for the next steps in their education, including school. n The provider does not ensure that children are cared for consistently by staff who know the children and their needs, or understand the curriculum well enough to provide good quality care and education. As a result, staff struggle to engage children in their learning, or support them effectively. Children frequently become upset and quieter children receive very little attention from the staff. n The key-person system is not well established. Some older children are not allocated a key person. Many parents report that their children have had several

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need to do better?

changes of key person and that staff do not know their children well. Consequently, there is a lack in the continuity of care and education, including for those children with SEND, due to these frequent, poorly managed staff changes. n Leaders and managers demonstrate a willingness to work to improve the provision. However, despite recent efforts to improve the information given to parents and staff training, the action taken to address these weaknesses has been ineffective. Parents still do not consistently receive enough information about their children's day. This includes occasions where staff have used physical intervention. In addition, accidents are not recorded appropriately and shared with parents. n The curriculum is poorly implemented. For example, older children's personal, social and emotional development is not effectively supported through purposeful teaching. Staff do not show that they have the skills needed to help

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need to do better?

older to children make positive choices or support them learn how to manage their own behaviour. n Babies and toddlers are cared for in a calm and well-organised environment. Toddlers enjoy their daily routines, including song and story times. They have structure to their day, which helps them to feel settled. Staff communicate with them and these younger children make sounds and begin to copy the words they hear.

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Safeguarding

The arrangements for safeguarding are not effective.

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Safeguarding

There is not an open and positive culture around safeguarding that puts children's interests first.

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Due date

ensure that appropriate recruitment procedures are followed, including obtaining a Disclosure and Barring Service check, to establish staff are suitable to work with children 16/07/2024

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Due date

improve arrangements for supporting children with special educational needs and/or disabilities to ensure they receive appropriate support that helps them to make the progress they are capable of 16/07/2024

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Due date

ensure that all staff receive an appropriate induction, including in relation to how they must safeguard children 16/07/2024

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Due date

ensure that staff understand, support and manage children's behaviour in appropriate ways 16/07/2024

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Due date

ensure that staff keep appropriate records of any occasion when physical intervention is used, and that parents are informed on the same day or as soon as reasonably practicable 16/07/2024

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Due date

appoint a suitably experienced named deputy manager who can take charge in the manager's absence 16/07/2024

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Due date

deploy staff effectively to meet children's needs and assure their safety, including while children are eating 16/07/2024

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Due date

ensure that each child is allocated a key person who tailors children's care to their individual needs and builds a relationship with parents 16/07/2024

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Due date

ensure that accidents and injuries are always recorded appropriately and that parents are informed on the same day, or as soon as reasonably practicable. 16/07/2024

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Due date

develop and deliver a suitable curriculum for supporting children's personal, social and emotional development that helps them develop positive attitudes to learning 29/09/2024

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Due date

plan and deliver a challenging and enjoyable learning experience, which engages for children and motivates them to learn. 29/09/2024

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Setting details

Unique reference number 2589197 Local authority Suffolk Inspection number 10354449 Type of provision Childcare on non-domestic premises Registers Early Years Register Day care type Full day care

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inspection

Total number of places 77 Number of children on roll 108 Name of registered person Partyman World (Lakeside) Limited

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reference number

Telephone number 07585324526 Date of previous inspection 11 September 2023

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Information about this early years setting

Twizzle Tops Day Nursery was registered in 2020. It is open Monday to Friday, from 7am until 7pm. It is closed for bank holidays. There are 16 members of staff in total. Of these, 12 hold an appropriate early years qualification at level 2 or above. The nursery provides funded early education for two-, three- and four-year-old children.

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Inspection activities

n The inspector discussed any continued impact of the pandemic with the provider and has taken that into account in their evaluation of the provider. n We carried out this inspection as a result of a risk assessment, following information we received about the provider. n The manager joined the inspector on a learning walk and talked to the inspector about their curriculum and what they want their children to learn. n Children spoke to the inspector during the inspection. n The inspector talked to staff at appropriate times during the inspection and took account of their views. n The inspector spoke with the nominated individual about the leadership and management of the nursery. n The inspector observed the quality of education being provided and assessed the impact that this was having on children's learning. n Parents shared their views of the nursery with the inspector. n The inspector looked at relevant documentation and reviewed evidence of the

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Inspection activities

suitability of staff working in the nursery.

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Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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Inspection activities

2 July 2024 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspection activities

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Inspection activities

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Inspection activities

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Inspection activities

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