Children's Home run by Jayne’s Homes Ltd in Kent

Inspection report for children’s home: 2686229 1 Registered provider: Jayne’s Homes Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home that is registered to provide care and accommodation for up to four children who may experience social, emotional and mental health difficulties. There were three children living at the home at the time of the inspection.

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Information about this children’s home

The manager has been registered with Ofsted since September 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 7 November 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2686229 2

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Inspection date Inspection type Inspection judgement

07/11/2023 Full Good 22/02/2023 Full Good Inspection report for children’s home: 2686229 3

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Overall experiences and progress of children and young people: good

Children live in a modern, spacious and comfortable home. There are dedicated spaces for games and music, and a well-resourced sensory room. Children’s bedrooms are individualised and represent their personalities and interests. The home is maintained to a high standard to ensure a positive and safe living environment for children.

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Overall experiences and progress of children and young people: good

Children like living at this home. One child described the best thing about the home as ‘the activities’, which include go-karting and trips to the beach. Children are encouraged to explore their interests and engage in hobbies, such as swimming and boxing. Some children also attend a local youth club. These opportunities enable children to become more active, gain confidence and make new friends.

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Overall experiences and progress of children and young people: good

Children who have experienced loss and trauma are sensitively supported to explore their emotions and feelings. Practice is underpinned by effective therapeutic support. As a result, one child is now beginning to share their feelings around significant loss, improving their overall emotional well-being and strengthening attachments with staff.

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Overall experiences and progress of children and young people: good

Children are supported to manage their health needs. Staff ensure that children attend all appointments and seek advice when health concerns arise. Healthy lifestyles are promoted through direct work with children, using creative and engaging methods. Children who take regular medication are supported appropriately. One child has learned the necessary skills to self-administer their medication, improving their independence.

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Overall experiences and progress of children and young people: good

Children regularly attend school and engage in learning. Children who have not accessed education for extended periods are supported to return to school with individualised plans. When children are not accessing school, structured routines are in place to facilitate home learning. Managers and staff ensure that there is effective daily communication with schools to ensure a joined-up approach.

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Overall experiences and progress of children and young people: good

One child has moved into the home since the last inspection. The child’s needs were carefully considered to ensure that children were suitably matched. The child has already made progress, and positive relationships with staff have developed. One family member spoke of the thoughtful planning and sensitive support provided to the wider family to enable a positive move to the home.

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How well children and young people are helped and protected: good

Staff are aware of the individual risks for children. Staff ensure that children are kept safe, and they adapt to changes in children’s circumstances. For example, one child temporarily moved back to the family home and received consistent daily support from staff. This ensured that the child’s safety and well-being were closely monitored, and that the child received the required assistance to meet their health needs. Inspection report for children’s home: 2686229 4 Staff support children when their behaviours present a risk to themselves or others. The use of physical intervention is infrequent and implemented only after following clear de- escalation strategies. Children have developed positive relationships with staff, who understand their needs well. As a result, one child’s behaviour has significantly improved.

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How well children and young people are helped and protected: good

Staff take effective action when children go missing. Staff work closely with the wider professional network to provide a coordinated response to keeping children safe. Safety plans contain the required information to aid staff in following agreed protocols. Children are warmly welcomed when they return home, and independent return interviews are requested. Managers understand the importance of these interviews and will address any delays promptly with relevant professionals.

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How well children and young people are helped and protected: good

Managers ensure that staff understand safeguarding processes and know how to report concerns. Managers share information appropriately with professionals and make safeguarding referrals when required. However, several serious incidents have not been notified to the regulator. This has the potential to hinder effective regulatory oversight.

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The effectiveness of leaders and managers: outstanding

The home is led by a passionate and ambitious registered manager. She works in close partnership with the responsible individual, providing a stable and consistent management team. Managers have high expectations of staff in fulfilling their roles to support children.

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The effectiveness of leaders and managers: outstanding

Staff enjoy working in this home. There is a culture of positivity, and staff aspire to improve the outcomes for children. Staff report excellent support from managers and feel able to approach them at any time to discuss their thoughts, worries or ideas. As a result, the staff team is stable and provides exceptional consistency and commitment to children.

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The effectiveness of leaders and managers: outstanding

Staff are safely recruited through a robust recruitment process. New staff receive an excellent induction to the home and are inspired by knowledgeable and child-focused managers. Staff engage in regular, practice-based supervisions where the needs of children are central to conversations. Team meetings are held, which enable a safe space for reflection and learning. Therapeutic support is also provided to the staff team. This improves their practice and their emotional well-being.

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The effectiveness of leaders and managers: outstanding

The registered manager demonstrates outstanding engagement with external agencies and families. All professionals highlight excellent communication with managers, who they feel demonstrate genuine commitment to children. Children are placed at the centre of decisions, and managers consistently challenge other professionals and advocate for children. For example, managers advocated for a child to attend a significant family event, despite concerns being raised. Thoughtful and sensitive planning enabled the child to attend the event with appropriate support from staff. This resulted in a wonderful experience for the child, who has made lifelong memories. Inspection report for children’s home: 2686229 5 The registered manager has a strong understanding of the home’s strengths and areas for development. Managers maintain clear oversight of the day-to-day monitoring of the home, and systems are in place to follow-up concerns. Managers have begun to

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The effectiveness of leaders and managers: outstanding

implement innovative new processes to further measure children’s well-being and outcomes. This process also enables managers to identify areas where additional support may be required for children.

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The effectiveness of leaders and managers: outstanding

However, the home’s independent visitor does not always send monitoring reports to the regulator in a timely manner. Monitoring reports do not identify appropriate recommendations that will support the manager to develop the home further. Additionally, there are instances when the language used in reports to describe children’s behaviours is negative. Managers have already identified these shortfalls and have clear plans to resolve them. Inspection report for children’s home: 2686229 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child —

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e)) 31 July 2024

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Recommendations

 The registered person must ensure that the independent person they appoint has the skills and understanding necessary to: relate to children in a home’s care; assess all relevant information; and form an impartial judgement about the quality of the home’s care. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 65, paragraph 15.8) Inspection report for children’s home: 2686229 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2686229 8

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Children’s home details

Registered provider: Jayne’s Homes Limited

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Children’s home details

Registered provider address: Jayne’s Homes Limited, 132 Burnt Ash Road, Lee, London SE12 8PU

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Inspectors

Chris Warren, Social Care Inspector Peter Jackson, Social Care Inspector Inspection report for children’s home: 2686229 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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