Children's Home run by Bekind Care Limited in Trafford

Inspection report for children’s home: 2697331 1 Registered provider: Bekind Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned and provides care for up to three children who may have learning difficulties and experience social and/or emotional difficulties.

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Information about this children’s home

The registered manager has been in post since the home opened in November 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2697331 2

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Inspection date Inspection type Inspection judgement

27/06/2023 Full Good Inspection report for children’s home: 2697331 3

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Overall experiences and progress of children and young people: good

At the time of this inspection, three children were living at the home. One child has recently moved in. No children have left the home since the last inspection.

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Overall experiences and progress of children and young people: good

The home provides care for children who need a high level of support. The home is spacious and homely. There is a large garden area that is created for enjoyable activities. Each child has individualised their bedroom. Staff take the time to understand each child’s likes and dislikes. Bedrooms reflect the individual needs of each child.

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Overall experiences and progress of children and young people: good

Children who are non-verbal communicate by using signs, symbols and pictorial images. One child has a communication tablet and uses this to express their wants and needs. Staff are responsive to the needs of the children. Children were able to share their views with the inspector. The inspector observed nurturing and caring relationships between children and their carers.

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Overall experiences and progress of children and young people: good

Children engage in lots of activities that enrich their emotional and social needs. The manager has an arrangement with a local school and accesses its facilities. This means that the children can play and run free in a safe and secure setting. Children enjoy swimming, riding bikes and nature walks.

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Overall experiences and progress of children and young people: good

A parent shared their thoughts on the level of care provided for their child and said:

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Overall experiences and progress of children and young people: good

‘They (staff) take [name of child] to activities all the time, shopping and so on. I am amazed. I was not able to do this. [Name of child] is very active. It is so nice to see [name of child] settled with the other children.’

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Overall experiences and progress of children and young people: good

All children attend education. The staff liaise with teachers and discuss the progress of children daily. The staff and the manager help to transport children to school. This provides continuity of care for children who do not manage change well.

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Overall experiences and progress of children and young people: good

Children’s general health is good. The team ensures that, where necessary, children receive specialist input. For example, one child requires dental treatment and will need sedation. The child will have necessary vaccinations and blood tests at the same time. Staff have prepared the child for the visit, using social picture stories. Another child has hydrotherapy sessions. Children’s health needs are in consultation with a multi-agency health team.

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Overall experiences and progress of children and young people: good

One child recently moved into the home. This was a planned move. However, the assessment that considers the impact of children moving into or out of the home lacks detail. The manager agreed that she did not record the discussions that led to the placement move. There was a minor increase in incidents during this time as children settled with the change. Inspection report for children’s home: 2697331 4 Children see their family and loved ones weekly. In some cases, children are now able to enjoy family time at home. A parent said that staff meet their child’s cultural needs. Staff cook African food and ensure that the child has the right skin and hair products.

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How well children and young people are helped and protected: good

A positive behaviour support plan outlines risk factors for each child. Staff understand how to mitigate the risks. There have been no serious incidents in the home that are notifiable to Ofsted.

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How well children and young people are helped and protected: good

The team provides a safe and secure environment for children. The staff use pictures to explain road and car safety. One child wears noise cancellation headphones to reduce external noise. This child was able to go to a busy shopping centre with staff.

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How well children and young people are helped and protected: good

Physically holding children is only carried out as a last resort. Incident reports are now recorded with more detail. For one child, staff are now using a different approach. This has seen a recent reduction in incidents. The child and adolescent mental health services (CAMHS) provide extra support. The CAMHS nurse said that staff are managing the incidents well. They understand the complex needs of children and how to respond to their needs. She commented that children are now more settled since moving to the home.

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How well children and young people are helped and protected: good

The staff ensure that children are aware of online safety and risks of exploitation. Following one incident, staff have responded to safeguard the child. The staff now check the child’s phone daily. They have engaged the child in sessions that are suitable for their level of comprehension.

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How well children and young people are helped and protected: good

The team has put in place a rewards-based incentive scheme. Children take a pom-pom and fill their own jar when they have shown good behaviour. They can choose a reward for their good efforts when the jar is full.

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How well children and young people are helped and protected: good

Medication is locked in a secure cupboard. Each child has their own cupboard with a photo of their face on the door. This helps staff avoid any confusion. Managers carry out a weekly medication audit.

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How well children and young people are helped and protected: good

Each child has a pictorial fire evacuation plan and practise this with staff.

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The effectiveness of leaders and managers: good

The registered manager and her deputy are nurturing and caring. They dedicate time to understand each child in their care. Both have worked with children with complex needs and bring their expertise to the role.

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The effectiveness of leaders and managers: good

Managers value and respect their staff, and staff value and respect each other. The team is diverse and different religious faiths and customs are valued. Staff say that they love coming to work and it is not like working. Staff adore the children and show appropriate Inspection report for children’s home: 2697331 5 affection towards them. The manager ensures safe recruitment. For overseas staff, she has liaised with the Home Office for the necessary work permits.

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The effectiveness of leaders and managers: good

Staff training is up to date, and all staff have the skills to care for the children. Staff receive regular reflective supervision. The team meets once a month for staff meetings. The meetings discuss the children and general agenda items.

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The effectiveness of leaders and managers: good

There is evidence of management oversight. Some files are not organised, and information is difficult to find. However, the deputy manager can provide information when asked. Staff do not sign documents once they are read. The manager has no way of being assured that staff have seen important updates.

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The effectiveness of leaders and managers: good

The manager explained that the service is moving to an electronic system. This is not something she is confident with. Some documents need to be reviewed so that they become more effective, such as the assessment of risk when new children move into the home. The protocol for missing-from-care procedures was difficult to locate in a child’s file.

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The effectiveness of leaders and managers: good

The manager has updated the home’s statement of purpose. She has not submitted an updated version to Ofsted for several months. The inspector saw the updated version on electronic records.

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The effectiveness of leaders and managers: good

Managers make full use of the internal and external monitoring systems. Recommendations made by the independent visitor have been addressed. Inspection report for children’s home: 2697331 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must maintain records (“case records”) for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c))

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Requirement Due date

In particular, ensure that staff are familiar with the home’s policies on record-keeping. Staff must sign and date documents. 1 August 2024

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Recommendations

 The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Staff should record information about individual children in a non- stigmatising way that distinguishes between fact, opinion and third-party information. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)  The registered person should ensure that when the home’s statement of purpose is reviewed, a copy is sent to Ofsted. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 14, paragraph 3.5)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards.’ Inspection report for children’s home: 2697331 7

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Children’s home details

Registered provider: Bekind Care Limited

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Children’s home details

Registered provider address: 49 Winstanley Road, Sale M33 2AG

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Inspector

Kamal Bhamra, Social Care Inspector Inspection report for children’s home: 2697331 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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