Children's Home run by Coastal Quality Care Limited in Lancashire

Inspection report for children’s home: 2775641 1 Registered provider: Coastal Quality Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private organisation. The home is registered to care for one child who has social and emotional difficulties.

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Information about this children’s home

The home and manager registered with Ofsted in April 2024.

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Information about this children’s home

At the time of this inspection, one child was living at the home. The child was spoken to by inspectors.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2775641 2

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Overall experiences and progress of children and young people: good

The child received a positive, planned move into the home. Staff visited the child in their previous home, and the child visited their new home before moving in. The child personalised their bedroom before moving in. Consequently, the child settled well into the home.

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Overall experiences and progress of children and young people: good

The child’s individualised plans are understood and followed by staff. The child’s plans are written to the child and include their views, wishes and feelings. The manager and staff work well as a team and strive for consistency for the child. This supports the child to understand their care plans and ensures that the child receives consistent care.

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Overall experiences and progress of children and young people: good

The child is currently being educated at home with the support of a home tutor. The manager has worked closely with education professionals and the child’s social worker to explore and secure an appropriate education provision for the child to attend. This demonstrates that the child is supported and encouraged to return back to formal education after being out of education for a number of years.

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Overall experiences and progress of children and young people: good

The child is making good progress with their personal hygiene. The staff use an effective incentive scheme to promote positive change. The staff support the child to attend routine and specialist health appointments. This ensures that the child remains in good health. The manager and staff work closely with a therapist, who shares ideas with the team to further support them to meet the emotional health needs of the child.

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Overall experiences and progress of children and young people: good

The child attends community-based activities. Staff have identified that the child is anxious when going out into the community; however, they have supported the child to expand their world and try new activities with the use of a visual activity book. The child is trying new activities, such as joining a local football team and going bowling. This supports the child to develop their social skills and promotes their well- being.

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Overall experiences and progress of children and young people: good

Staff support the child to see and remain in contact with their family and friends. This supports the child to develop their identity and belonging and understand those to whom they are connected.

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Overall experiences and progress of children and young people: good

The staff take opportunities to complete sessions on a range of subjects with the child, such as the role of the Royal National Lifeboat Institution, the dangers of vaping, washing their clothes, activities and life skills. The child is encouraged to reflect on issues that arise and supported to manage social interactions while learning to keep safe. Inspection report for children’s home: 2775641 3 The child’s bedroom is untidy, and the back garden has cigarette butts on the ground. This does not promote a healthy lifestyle or environment for the child to live in.

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How well children and young people are helped and protected: good

The staff review and update the child’s risk assessment and behaviour management plans regularly. The plans reflect current risks and vulnerabilities for the child and provide staff with clear guidance on the actions to take to keep the child safe. Staff understand and follow these to ensure that the child remains safe.

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How well children and young people are helped and protected: good

Incentives are used to promote the child’s positive behaviours. Incentives are based on the interests of the child. This helps the child to achieve their goals. As a consequence, the staff have not had to physically intervene and hold the child to keep them safe since they moved into the home. This is progress from the child’s starting point.

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How well children and young people are helped and protected: good

The staff talk with the child about risk-taking behaviours and support the child to reflect on different options available to them. Due to the positive relationships the management team and staff have built with the child, the child does not go missing from home.

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How well children and young people are helped and protected: good

Staff are trained in issues such as child exploitation, online safety, self-harm and managing allegations. Staff support the child to manage their emotions effectively. Due to the staff’s knowledge, experience and consistency and the level of care and attention given to the child, the child’s risks have decreased. The child is making good progress and understands how to keep themself safe.

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How well children and young people are helped and protected: good

External professionals are complimentary about the quality of the care the child receives. A social worker said, ‘Communication is so far so good. I can’t fault the home; they provide weekly reports, they always respond promptly and their responses are really good. It is nice to see how much progress [name of child] has made.’

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How well children and young people are helped and protected: good

The manager liaises with external safeguarding partners, such as the police and local authority, to assess the risks of the location of the home. This ensures that risks are identified, and strategies are put in place to reduce the risk, to keep the child safe.

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good

The manager has not updated the statement of purpose since the registration of the home. The information about the staff structure is not complete, and an updated statement of purpose has not been shared with the regulator. This means the regulator does not have a sufficient overview of the home in a timely manner. Inspection report for children’s home: 2775641 4 The child has specific needs. The manager and staff have not considered research to inform and improve staff practice. Staff are not trained in specialist subject areas, such as attention deficit hyperactivity disorder or harmful sexualised behaviours. This means that the staff have limited knowledge to help them meet the specific needs of the child.

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good

Leaders and managers have not sufficiently verified the reason for a member of staff’s employment ending when previously working with children and vulnerable adults. Furthermore, the responsible individual has not fully considered potential risks when seeking to employ a manager. This potentially places the child at risk of harm due to insufficient recruitment practices.

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good

The manager provides staff with an induction, regular supervisions and team meetings. The manager takes opportunities to address staff development. This allows the staff to have a clear understanding of their progress and the impact they are making.

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good

The registered manager challenges professionals to ensure that the best outcomes for the child are achieved. The manager allows the child to participate in decision-making in respect of the care provided to them. This means the child’s voice is heard and their views are considered.

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good

The management team values staff well-being, and as such, staff morale is high. The manager provides the staff with clear direction and leadership. Staff said that they feel valued and empowered in their roles. Inspection report for children’s home: 2775641 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

research and developments in relation to the ways in which the needs of children are best met. (Regulation 13 (1)(a) (2)(c)(g)(i))

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Requirement Due date

Specifically, the registered person must ensure that research is used to inform staff practice and ensure that staff receive training in attention deficit hyperactivity disorder and harmful sexualised behaviours, to meet the needs of the child. 4 August 2024

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Requirement Due date

The registered person must compile in relation to the children’s home a statement (“the statement of purpose”) which covers the matters listed in Schedule 1.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (1) (3)(a)(b)) 4 August 2024 Inspection report for children’s home: 2775641 6 The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home;

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a) (3)(d))

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Requirement Due date

Specifically, the registered person must ensure that, where practical, verification of the reasons why staff who have previously worked with children and vulnerable adults left their employment is obtained. Also, they must ensure that any concerns raised about a member of staff are thoroughly assessed before the member of staff commences in the role. 4 August 2024

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Recommendation

 The registered person should ensure that the home is a clean environment. Specifically, they should ensure that the child’s bedroom is tidy and that the back yard is clear of cigarette butts. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 14, paragraph 3.3)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2775641 7

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Children’s home details

Registered provider: Coastal Quality Care Limited

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Children’s home details

Registered provider address: Premier House, Premier Way, Staining, Poulton-le- Fylde, Lancashire FY6 8JP

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Inspectors

Julie Elder, Social Care Inspector Debbie Dawson, Social Care Inspector Inspection report for children’s home: 2775641 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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