Children's Home run by Rock Housing and Support Services Limited in Coventry

Inspection report for children’s home - monitoring visit: 2734721 1 Registered provider: Rock Housing and Support Services Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered with Ofsted to provide care for up to four children who have special educational needs and/or disabilities.

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Information about this children’s home

The home was registered on 24 November 2023. There is a registered manager in post who is working towards completing a relevant qualification.

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Information about this children’s home

There were no children living at the home at the time of the inspection.

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This monitoring visit

On 14 March 2024, Ofsted carried out an assurance inspection, where serious and widespread concerns were identified in relation to the care or protection of children. Ofsted issued a restriction of accommodation and requirements were raised to help the provider to address shortfalls and bring about improvement.

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This monitoring visit

A further assurance inspection was carried out on 7 May 2024 to review the restriction of accommodation and progress made by the provider towards meeting the requirements. No children were living at the home at the time of that inspection. Leaders and managers had failed to take sufficient action to improve standards of care and there were insufficient qualified, experienced and skilled staff to care for children. As a result, the restriction of accommodation remained in place and unmet requirements were repeated.

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This monitoring visit

At this monitoring visit, it was found that leaders and managers have reflected on concerns raised during the previous assurance inspections and taken sufficient action to bring about improvements.

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This monitoring visit

The registered manager and deputy manager both hold a level 3 qualification in caring for children. Four regular staff and three staff who occasionally work in the Inspection report for children’s home - monitoring visit: 2734721 2 home are now working towards completing a relevant qualification in children’s residential care.

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This monitoring visit

The registered manager and deputy manager have supported staff development through a variety of development days. These opportunities have enhanced staff’s knowledge and skills and reinforced the importance of a consistent team approach to supporting children.

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This monitoring visit

Leaders and managers have reviewed the terms and conditions of employment to support staff retention and to attract experienced staff to join the team. Two such staff have been appointed and safer recruitment checks are being undertaken before they start work in the home.

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This monitoring visit

The deputy manager is intending to work flexible hours when children move into the home. This will enable them to work alongside staff who are less experienced in caring for children, to provide them with additional support and guidance.

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This monitoring visit

Managers have provided staff with opportunities to reflect on the experiences of children who lived in the home. Staff have been supported to identify learning and actions to develop future practice. Staff feel supported by managers and receive regular supervision to support their development.

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This monitoring visit

Managers have developed monitoring systems that, when fully implemented, will support them to understand children’s experiences and bring about improvement when necessary.

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This monitoring visit

The home is suitably furnished, and some rooms have recently been decorated.

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This monitoring visit

As no children have lived in the home since the last inspection, the provider has not been able to demonstrate learning specific to regulation 10 and regulation 35. These requirements are therefore restated. While some good progress has been made, this cannot be tested because no children have lived at the home.

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This monitoring visit

As a result of this monitoring visit, Ofsted has lifted the restriction of accommodation and imposed a condition of registration enabling the home to provide care for one child.

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Inspection date Inspection type Inspection judgement

14 March 2024 Assurance inspection Serious and widespread concerns 7 May 2024 Assurance inspection Serious and widespread concerns Inspection report for children’s home - monitoring visit: 2734721 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that each child has access to such dental, medical, nursing, psychiatric and psychological advice, treatment, and other services as the child may require. (Regulation 10 (1)(a)(b)(c) (2)(c))

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Requirement Due date

This requirement was raised at the last inspection and is restated. 31 July 2024

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Requirement Due date

within 24 hours of the use of a measure of control, discipline, or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure.

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Requirement Due date

the date, time and location of the use of the measure.

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Requirement Due date

a description of the measure and its duration.

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Requirement Due date

details of any methods used, or steps taken to avoid the need to use the measure.

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and 31 July 2024 Inspection report for children’s home - monitoring visit: 2734721 4 a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure.

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Requirement Due date

Within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(ii)(iii)(iv)(v)(vii)(viii)(b)(i)(ii)(c)(iv))

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Requirement Due date

This requirement was raised at the last inspection and is restated.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2734721 5

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Children’s home details

Registered provider: Rock Housing and Support Services Limited

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Children’s home details

Registered provider address: Suite LP38724, 20-22 Wenlock Road, London N1 7GU

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Inspector

Helen Dunn, Social Care Inspector Inspection report for children’s home - monitoring visit: 2734721 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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