Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children's home: SC457272 1 SC457272

p.1

Registered provider: Cambian Childcare Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is privately owned and provides care for up to three children who experience social and emotional difficulties. There were two children living at the home at the time of this inspection.

p.1

Information about this children’s home

The manager registered with Ofsted in June 2024.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: requires improvement to be good

p.1

good

Enforcement action since last inspection: none Inspection report for children's home: SC457272 2

p.1

Inspection date Inspection type Inspection judgement

25/04/2023 Full Requires improvement to be good 09/05/2022 Full Requires improvement to be good 10/05/2021 Full Good 11/01/2019 Interim Sustained effectiveness Inspection report for children's home: SC457272 3

p.2

Overall experiences and progress of children and young people: good

Four children have moved in and two children have moved out of the home since the last inspection. One child spoke to the inspector during this inspection.

p.3

Overall experiences and progress of children and young people: good

Children are making progress with their education from their starting points. When children face challenges or setbacks in education, the staff and manager proactively advocate for them. This means that children access education with support tailored to their individual needs. Staff encourage children to persevere with education and work through challenges and not give up. This is because staff know how important education is to the children. Staff also encourage and support children to engage in age- appropriate independence skills.

p.3

Overall experiences and progress of children and young people: good

Children engage in activities that they enjoy. One child enjoys spending time with their friend who lives far from the home. Staff support the child to maintain contact by taking them to see their friends.

p.3

Overall experiences and progress of children and young people: good

Staff regularly spend quality time with the children. When asked what they like about the home, a child said ‘the staff’. This is testament to the strong relationships that children have built with the staff in a short time. Children’s bedrooms are personalised. They have a say in how their bedrooms are designed and decorated.

p.3

Overall experiences and progress of children and young people: good

Feedback from external professionals is very good. A professional said that they are happy with the care provided to children and that they have noticed a significant change in their child since they began living at the home. Information received from families is also very good. One family member said, ‘I am very happy with the home. The staff are looking after my child’s needs and supporting them to get back on a good track.’

p.3

How well children and young people are helped and protected: good

Staff have done the organisation’s mandatory safeguarding training. They are confident in their roles of reporting and escalating any child protection concerns and they understand the whistle-blowing policy.

p.3

How well children and young people are helped and protected: good

Staff have a good understanding of the children and the risks that they face. Staff are sensitive in how they approach and support children to identify and understand the risks posed to them. Staff access a wide range of training. This includes therapeutic training that provides staff with the knowledge and skills that they need to care for children.

p.3

How well children and young people are helped and protected: good

There have been no incidents of children being missing from care or physical interventions involving the children living at the home at the time of this inspection. However, when interventions have occurred in the past, staff have not always received debriefs. This means that leaders and managers have not always scrutinised and reviewed the appropriateness of physical interventions effectively. Inspection report for children's home: SC457272 4 Allegations against staff are promptly investigated and well managed. Parents and professionals say that they are happy with how children are safeguarded. One parent said, ‘My child definitely feels safe living in the home.’

p.3

How well children and young people are helped and protected: good

The children’s guide is child-friendly and gives children a sense of what it is like living at the home. The guide contains information to help children to understand who to speak to if they are worried or if they need support outside of the home.

p.4

How well children and young people are helped and protected: good

Overall, staff keep children safe. External professionals are positive about the care that is provided to children. Children are vocal in their views on feeling safe at the home and who to speak to if they have concerns.

p.4

The effectiveness of leaders and managers: good

The manager holds a level 5 diploma in leadership and management. She registered with Ofsted in June 2024. She is a good role model for staff. The manager and staff are well supported by a deputy manager.

p.4

The effectiveness of leaders and managers: good

The manager is committed to providing good care. She talks about the children with dedication. She is ambitious for children and has a good understanding of their needs. The manager and staff are child focused. A parent said, ‘I feel the manager runs the home well and they care.’

p.4

The effectiveness of leaders and managers: good

The manager challenges other professionals if she is dissatisfied with the services being provided to children. This is reflected in the feedback from professionals. A professional said, ‘The manager is a good advocate for the child.’ The manager regularly consults with children, professionals and parents.

p.4

The effectiveness of leaders and managers: good

The managers have effective management systems. Records are of a good standard and provide information about the care provided to children. Managers regularly audit care practice and the operation of the home and generate actions to address any shortfalls or learning.

p.4

The effectiveness of leaders and managers: good

The manager follows good safe recruitment practices that help to prevent unsuitable adults from working with children.

p.4

The effectiveness of leaders and managers: good

The manager has high expectations of the staff. The staff are happy and fulfilled in their roles. Staff receive reflective supervision and say that they feel listened to. They can discuss any concerns and they receive feedback on their performance. However, staff in their probation have not always received regular supervision in line with the organisation’s supervision policy. This means that opportunities may be missed for staff to formally reflect on their practice and development.

p.4

The effectiveness of leaders and managers: good

Before the current manager came into post, leaders and managers did not always fully consider the risks to all children. This resulted in a child being arrested and an unplanned ending occurring for the child. Inspection report for children's home: SC457272 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to The Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

The care planning standard is that children—

p.5

Requirement Due date

receive effectively planned care in or through the children’s home; and

p.5

Requirement Due date

have a positive experience of arriving at or moving on from the home.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.5

Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose. (Regulation 14 (1)(a)(b) (2)(a))

p.5

Requirement Due date

In particular, the registered person must only accept children into the home when they are satisfied that the home can respond effectively to the child’s assessed needs as recorded in the child’s relevant plans and when they have fully considered the impact on the existing group of children. 29 July 2024

p.5

Recommendations

 The registered person should ensure that staff receive a debrief within 48 hours of any incidents that involve the use of physical intervention techniques. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.36)  The registered person should have systems in place so that all staff, including the manager, receive supervision of their practice from an appropriately qualified and experienced professional which allows them to reflect on their practice and the needs of the children. In particular, they should ensure that all staff receive formal supervision as set out in the home’s supervision policy. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.2) Inspection report for children's home: SC457272 6

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework’. This inspection was carried out under The Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: SC457272 7

p.6

Children’s home details

Registered provider: Cambian Childcare Limited

p.7

Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

p.7

Inspector

Anver Rose, Social Care Inspector Inspection report for children's home: SC457272 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8