KYP Know Your Potential Consultancy Ltd

KYP Know Your Potential Consultancy Limited Report following a monitoring visit to a ‘requires improvement’ provider

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Name of lead inspector: Sharon Dowling, His Majesty’s Inspector

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Type of provider: Independent learning provider Address: Anglo House Worcester Road Stourport-on-Severn Worcestershire DY13 9AW Monitoring visit: KYP Know Your Potential Consultancy Limited, 25 and 26 June 2024

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Context and focus of visit

KYP Know Your Potential Consultancy Limited (KYP) was inspected in April 2023. At that time, inspectors judged the overall effectiveness of the provision to require improvement.

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Context and focus of visit

The focus of this monitoring visit was to evaluate the progress that leaders and managers have made in resolving the main areas for improvement identified at the previous inspection.

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Context and focus of visit

KYP is an independent training provider. It provides apprenticeships to employers who work with vulnerable children and young people, and in the adult care sector. At the time of the visit, there were 209 apprentices, of which 33 were on the level 2 adult care worker and 176 were on the level 4 children, young people and families practitioner apprenticeship. There were no apprentices under the age of 19. The provider does not work with any subcontractors.

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Reasonable progress

Since the previous inspection, managers have introduced skills scans that apprentices complete at the start of their apprenticeship. Assessors review the skills scans through discussions with apprentices to identify what apprentices already know and can do. Assessors use this information to plan training so that apprentices understand what they need to learn. Assessors revisit the skills scan during the apprenticeship to assess apprentices’ progress from their starting points and replan learning if required. Because of this, assessors support apprentices in focusing on developing new skills as they progress through their apprenticeship.

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Reasonable progress

Assessors effectively monitor apprentices’ progress. They use observations, assignment submissions, and reviews with workplace managers to inform the practical tasks apprentices must complete in order to practise and demonstrate their new knowledge and skills. As a result, most learners are on track. When apprentices fall behind, assessors quickly intervene to help them catch up with their studies.

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Reasonable progress

Leaders have focused on improving the quality of teaching. They have standardised the feedback that apprentices receive to ensure that it captures their progress Monitoring visit: KYP Know Your Potential Consultancy Limited, 25 and 26 June 2024 against the knowledge, skills and behaviours identified in their apprenticeship. They have also undertaken assessor training to ensure that assessors implement agreed improvements in their teaching. Consequently, apprentices focus more closely on their skills development and less so on unit completion.

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Reasonable progress

In most instances, assessors provide helpful verbal feedback. Apprentices carefully reflect on the verbal feedback they receive and use this to improve the strategies they implement to manage behavioural issues in the homes they work in and how they would adapt them should a similar incident arise again. Subsequently, apprentices are improving their workplace practices and further developing their skills in the workplace.

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Reasonable progress

Leaders have implemented new processes to track apprentices’ progress. Through monthly occupancy reports and meetings between managers and assessors, they review apprentices’ progress against their targets and attendance. These reports are subsequently shared with employers. Employers have a clear understanding of the progress of their apprentices and work closely with managers to support those apprentices who are at risk of falling behind.

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Reasonable progress

Leaders have improved the quality and frequency of teaching. They have moved from solely teaching face-to-face to a more adaptive model that includes face-to-face and blended teaching to support the needs of apprentices and employers. Apprentices can engage in learning alongside the responsibility of their work and are better supported to stay on track.

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Reasonable progress

Managers frequently complete teaching observations on assessors. Information from these activities has informed changes, such as assessors using more effective questioning techniques to establish what apprentices already know and can do. Consequently, apprentices know more and remember more over time.

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Reasonable progress

Managers have implemented focused standardisation meetings to improve assessors written feedback on apprentices work. Assessors use a standardised approach to marking and feedback. However, too often, feedback on apprentices’ written work is overly positive and does not inform apprentices how to improve their work. As a result, some apprentices’ work does not improve over time.

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Reasonable progress

Apprentices understand the requirements of the end-point assessment and are well prepared. However, apprentices cannot consistently articulate the grades they can achieve or how they will do that. Although there has been a slight increase in Monitoring visit: KYP Know Your Potential Consultancy Limited, 25 and 26 June 2024 apprentices achieving merit or distinction grades, not all apprentices reach their full potential.

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Reasonable progress

Leaders are in the early stages of establishing a new board of governance. The newly appointed governors are suitably experienced with specialisms in teaching, safeguarding, management information systems and business development.

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Reasonable progress

Currently, governors are working with the leadership team on a one-to-one basis. They are engaging proactively with leaders and managers. The business development governor is working closely with leaders to develop a new learning platform. They also support and challenge the growth of the business in line with physical capacity and the ability to maintain the quality of experience for all apprentices.

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Reasonable progress

Governors undertake activities to inform their understanding of the quality of teaching. The new chair of governors is experienced in teaching and teacher training. Governors are using this knowledge to improve the quality of teaching. They have completed classroom observations, the feedback from which is having a positive impact on the teaching and learning culture at KYP. The assessing team is more motivated to develop their skills further, including completing teacher training qualifications. Monitoring visit: KYP Know Your Potential Consultancy Limited, 25 and 26 June 2024 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education

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Reasonable progress

and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Reasonable progress

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T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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