Children's home run by Therapeutic Care Limited

Inspection report for children's home: 2739063 1 Registered provider: Therapeutic Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private provider and provides care for up to two children who may experience social and/or emotional difficulties and learning disabilities.

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Information about this children’s home

There was one child living in the home at time of this inspection.

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Information about this children’s home

The manager registered with Ofsted in June 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2739063 2

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Inspection date Inspection type Inspection judgement

18/03/2024 Full Requires improvement to be good Inspection report for children's home: 2739063 3

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Overall experiences and progress of children and young people: good

The planning for children moving into the home has improved because of learning and reflection. The new manager has developed a more robust procedure to ensure that the needs of children are identified and that staff have the necessary skills to meet these needs.

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Overall experiences and progress of children and young people: good

The child moved into the home in a positive way, which was carefully planned. This included the manager visiting the child and the child having an opportunity to visit the home prior to them moving in. As a result, the child currently living at the home is settled and their needs are being met.

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Overall experiences and progress of children and young people: good

The child is starting to develop trusting relationships with staff. Staff are nurturing, child centred, enthusiastic and dedicated, and have a good understanding of the needs of the child.

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Overall experiences and progress of children and young people: good

There are good arrangements in place to meet the child’s health needs. Staff are supported by the in-house therapist, who offers advice and guidance. This enables the staff to support the child’s emotional needs and improve their emotional well-being. There are clear procedures in place for the safe storage and administration of medication. However, medication records are not always completed in full.

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Overall experiences and progress of children and young people: good

The child continues to have excellent attendance at school. Staff are supporting the child to complete their GCSE exams. The child has ambitions for the future and staff are helping them to look at an appropriate apprenticeship scheme in joinery for September.

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Overall experiences and progress of children and young people: good

Staff support the child to spend positive time with family and friends. Staff recently organised a family trip to a theme park for the child and their siblings. This is helping them to develop their relationships and share positive memories.

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Overall experiences and progress of children and young people: good

The child is given the opportunity to take part in activities in the community. These include days out, going to the gym, and go karting. The manager has planned for the child to have a holiday abroad with staff when they complete their exams. This is developing the child’s self-esteem and confidence.

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Overall experiences and progress of children and young people: good

The child is developing their independence skills. Through staff’s continual encouragement and support, the child is developing confidence in completing age- appropriate tasks. Staff have created a child-friendly workbook in which the child can track their progress in their life skills. This is helping to prepare the child for the future.

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How well children and young people are helped and protected: good

The child’s safety and welfare are at the heart of staff practice, and they have a good understanding of the child’s strengths and vulnerabilities. Staff are supported in Inspection report for children's home: 2739063 4 managing the child’s risks by following clear and detailed risk assessments plans, which are regularly reviewed. As a result, the child said that they felt safe in the home.

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How well children and young people are helped and protected: good

The child knows how to make a complaint and can identify a trusted adult if they have any concerns or worries. The child’s wishes and feelings are gathered regularly and are acted on, which promotes a sense of security and belonging.

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How well children and young people are helped and protected: good

Staff respond appropriately to any missing-from-home incidents. When the child is missing from home, the staff are proactive in their response and will inform other professionals and actively look for the child to ensure their safe return. On return, the child has access to an independent person to ascertain their views. There is good management oversight of each incident and multi-agency working. As a result of this support, the child feels listened to and incidents of them going missing have reduced.

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How well children and young people are helped and protected: good

Positive behaviour from children is promoted by staff. When consequences for behaviour are used, they are fair and proportionate. Staff support the child to understand their risk-taking behaviour and, through this support, the number of incidents are reducing. There has been no use of physical intervention.

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How well children and young people are helped and protected: good

The manager ensures that all health and safety checks are completed. Parts of the home have recently been repainted. This has created a warmer and more welcoming environment. The child said, ‘This is the nicest home I have lived in.’ However, there is a damp smell in the child’s bathroom.

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The effectiveness of leaders and managers: good

The manager is new in post and has recently been registered. She is child centred and nurturing and has high aspirations for the child. The manager has taken appropriate action to address the requirements from the previous inspection. She has developed new systems and processes to ensure that there is clear management oversight of the day- to-day events in the home.

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The effectiveness of leaders and managers: good

There is a stable staff team in place who offer stability and consistency for the child. Staff said that they feel supported by the manager and have seen positive improvements made in the level of support and guidance that they receive.

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The effectiveness of leaders and managers: good

There is an in-depth training programme available to staff. All staff have completed the mandatory training and have received specific training to support them in meeting the child’s needs. The manager uses the company’s clinical team to provide further training and support when needs have been identified.

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The effectiveness of leaders and managers: good

The manager ensures that staff now receive regular supervision. This gives the staff an opportunity to reflect on their practice and receive additional support and guidance to equip them with the skills to meet the child’s needs. The staff said that they feel valued and supported. As a result, staff morale is high. Inspection report for children's home: 2739063 5 The manager ensures that team meetings take place regularly. This gives staff an opportunity to share their experience and knowledge. This has helped in developing a more consistent team approach and staff take shared ownership in helping the manager to develop the quality of care provided. Inspection report for children's home: 2739063 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(c)(i)(ii))

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Requirement Due date

The registered person must ensure that issues of maintenance in the home are addressed. Specifically, the damp smell in the main bathroom. 6 August 2024

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Recommendations

 The registered person should ensure that medication records are completed in full, including the reasons for non-prescribed medication being administered to a child. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 35, paragraph 7.15) Inspection report for children's home: 2739063 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2739063 8

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Children’s home details

Registered provider: Therapeutic Care Limited

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Children’s home details

Registered provider address: Therapeutic Care, Errigal House, Avroe Crescent, Blackpool FY4 2DP

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Inspectors

Simon Jones, Social Care Inspector Eve Ostridge, Social Care Inspector Inspection report for children's home: 2739063 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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