Children's Home run by All Round Care Limited in Wigan

Inspection report children's home: 2653207 1 Registered provider: All Round Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is operated by a private company. It provides care for one child who may have emotional and social difficulties.

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Information about this children’s home

The manager registered with Ofsted in October 2021.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report children's home: 2653207 2

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Inspection date Inspection type Inspection judgement

30/08/2023 Full Requires improvement to be good 13/09/2022 Full Requires improvement to be good Inspection report children's home: 2653207 3

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Overall experiences and progress of children and young people: good

The child has lived at the home since October 2022. They are happy and settled and enjoy living at the home. They enjoy positive relationships with staff and benefit from well-planned care that promotes their needs effectively.

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Overall experiences and progress of children and young people: good

The child makes good progress in relation to their starting point and benefits from effective help and support from staff. The social worker said, ‘I think [the child’s name] is doing really well and they’re settled. They have developed trust in their care team and have strong relationships with staff.’

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Overall experiences and progress of children and young people: good

The home has been recently redecorated and is comfortable, homely and welcoming. The child’s bedroom is suitably personalised, nicely decorated and furnished. Health and safety matters are addressed effectively to promote a safe environment for children.

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Overall experiences and progress of children and young people: good

Staff support the child to spend time with their friends and family. This ensures that they sustain their close relationships with the people who matter most to them.

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Overall experiences and progress of children and young people: good

The child is registered with a doctor, dentist and optician and has access to these services, when they need them. Staff support the child to attend therapy to promote their psychological and emotional well-being. They work in close partnership with therapists, the social worker and other professionals to provide the child with effective wrap around support.

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Overall experiences and progress of children and young people: good

Staff provide consistent care and ensure that the child has a planned and structured routine in their life. Staff are pro-active in supporting the child’s regular school attendance. They have developed strong partnerships with the child’s school to promote their learning and educational achievements. A teacher said, ‘Staff work with school really well and we are always informed of any issues. We have an open dialogue with staff.’

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Overall experiences and progress of children and young people: good

Staff provide regular opportunities for children to develop their interests and hobbies. This includes dog walking, playing football, trampolining and visiting a local adventure centre. The child enjoys the positive and enjoyable activities provided to them by staff.

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How well children and young people are helped and protected: good

Staff prioritise the safety of children. They have a good understanding of the child’s needs and vulnerabilities. They review and update their risk management plans regularly, to reflect any changes in behaviour. This ensures that strategies to manage behaviour are safe and effective.

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How well children and young people are helped and protected: good

Behaviours that challenge are managed effectively. Staff are trained in de-escalation and use playfulness, acceptance, curiosity, and empathy (PACE). Safe working practices have Inspection report children's home: 2653207 4 been instrumental in bringing about a reduction in behaviours that challenge. As a result, there have been no incidents of physical intervention. The social worker said, ‘They have brought in therapy and the staff are trained in PACE. I have confidence in the placement.’

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How well children and young people are helped and protected: good

Staff provide one to one support to help the child reflect on their behaviour. They work sensitively and calmly with the child to bring about positive change and improvement in their life. The child said, ‘Everything is good. I love it. Staff look after me.’

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How well children and young people are helped and protected: good

There have been no missing from home episodes since the last inspection. The child enjoys free time in the community and remains in regular contact with staff. Staff praise and reinforce positive behaviour and ensure that the use of consequences are kept to an absolute minimum.

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How well children and young people are helped and protected: good

Significant incidents are reported to the appropriate authorities so that the right action is taken by the right people. This ensures that children are protected from harm. Staff maintain effective partnerships with the police and other safeguarding agencies to promote the safety and well-being of children.

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How well children and young people are helped and protected: good

The staff team has remained stable and consistent for the child. However, the manager has not fully explored the recruitment information available for one staff member. This has not had an impact on children but has the potential to do so if safer recruitment processes are not made more robust.

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How well children and young people are helped and protected: good

Staff are trained in child protection so that they know how to deal with allegations and are confident in reporting suspected abuse. There have been no complaints or allegations since the last inspection. There are no current safeguarding concerns.

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The effectiveness of leaders and managers: requires improvement to be good

The registered manager is suitably experienced and qualified. They are a strong advocate for the child and are an important and visible presence in their life. A stable staff team is employed to provide consistency and stability in children’s lives. The social worker said, ‘The child is in the right placement, with the right people around him.’

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The effectiveness of leaders and managers: requires improvement to be good

The home’s statement of purpose and six-monthly quality of care review have not been sent to Ofsted in timescales following their review. However, the registered manager has since submitted both documents to Ofsted to enable the regulator’s oversight.

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The effectiveness of leaders and managers: requires improvement to be good

Staff confirm that they benefit from regualr team meetings and practice related supervision. The training staff complete enables them to meet the specific needs of children. However, the manager’s records of supervision and training are inconsistent. This does not allow the manager clear oversight of the support and training that staff require. Inspection report children's home: 2653207 5 The manager does not have effective systems in place to monitor the quality of the records or whether the checks required in line with regulation have been completed. For example, they are not evaluating the quality of one-to-one work or conducting regular checks on important paperwork.

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The effectiveness of leaders and managers: requires improvement to be good

The recommendations and most requirements from the last inspection have been met. However, the requirements that are not met are restated. Inspection report children's home: 2653207 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the home's workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

research and developments in relation to the ways in which the needs of children are best met; and

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Requirement Due date

feedback on the experiences of children, including complaints received; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

(Regulation 13 (1)(a)(b)(2)(e)(f)(g)(ii)(h))

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Requirement Due date

This relates specifically to the registered managers improved oversight and evaluation of records.

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Requirement Due date

This requirement is restated 1 June 2024 Inspection report children's home: 2653207 7 The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children's home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review ("the quality of care review report").

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and

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Requirement Due date

make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff.

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Requirement Due date

(Regulation 45 (1) (2)(a)(b)(c) (3) (4)(a)(b) (5))

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Requirement Due date

This requirement is restated 1 June 2024

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. 1 June 2024 Inspection report children's home: 2653207 8 (Regulation 16 (3)(a)(b))

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Requirement Due date

This requirement is restated The registered person must recruit staff using recruitment procedures that are designed to ensure children's safety.

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Requirement Due date

employ an individual to work at the children's home;

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a) (3)(a)(d))

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Requirement Due date

Specifically, that any gaps in staff’s employment history and suitability checks are explored in full and recorded on file. 1 June 2024

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development;

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Requirement Due date

receive practice-related supervision by a person with appropriate experience; and

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Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4) (a)(b)(c))

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Requirement Due date

This relates specifically to ensuring that good quality supervision records are in place for all staff. 1 June 2024

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Recommendation

 The home’s workforce development plan should include the details of any further training required by staff to ensure that training is renewed within timescales. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 53, paragraph 10.8)

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Information about this inspection

Inspection report children's home: 2653207 9 Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report children's home: 2653207 10

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Children’s home details

Registered provider: All Round Care Limited

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Children’s home details

Registered provider address: 6 Renwick Square, Ashton-in-makerfield, Wigan WN4 9NF

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Inspectors

Genevieve O’Reilly, Social Care Inspector Inspection report children's home: 2653207 11 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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