White Point Solutions Limited

White Point Solutions Ltd Monitoring visit report

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Name of lead inspector: Chris Bealey, Ofsted Inspector

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Type of provider: Independent learning provider

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Address:

Unit 5 Spring Rise Falconer Road Haverhill CB9 7XU Monitoring visit: White Point Solutions Ltd, 4 to 5 June 2024

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Context and focus of visit

Ofsted undertakes to carry out monitoring visits to all newly directly funded providers of apprenticeship training provision funded by the Education and Skills Funding Agency and/or the apprenticeship levy. This monitoring visit was undertaken as part of those arrangements and as outlined in the ‘Further education and skills inspection handbook’, especially the sections entitled ‘Monitoring visits’ and ‘Monitoring visits to providers that are newly directly publicly funded’. The focus of these visits is on the themes set out below.

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Context and focus of visit

White Point Solutions Limited is an independent learning provider based in Haverhill, Suffolk. In December 2022, the provider secured funding to train apprentices. White Point Solutions trains apprentices in security services. Apprentices work for one national security services employer. At the time of the monitoring visit, there were 23 apprentices. Of those, 18 apprentices are studying level 3 security first line manager. There are four apprentices studying professional security operative at level 2 in Hertfordshire and Enfield. One apprentice is studying business management at level 3. All apprentices are aged over 19.

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Reasonable progress

Senior leaders have a clear and purposeful vision for their apprenticeships. They have responded to the need for security operatives in their region. Senior leaders have extensive knowledge of, and experience in, their industry. Leaders match apprenticeships effectively with employer requirements.

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Reasonable progress

Senior leaders and governors have ensured that the curriculums for the apprenticeships they offer are ambitious and provide opportunities for apprentices who have not been successful at school. Managers provide effective help to apprentices who have been unemployed for long periods, or whose mental health has been a barrier to training. Apprentices improve their work skills and lead more productive lives.

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Reasonable progress

Leaders and managers have recently improved their quality assurance of learning. They have improved the quality of online learning for apprentices and improved progress monitoring.

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Reasonable progress

Senior leaders have developed appropriate human and physical resources to provide apprentices with high-quality training. Staff are qualified teachers and have extensive experience in the security sector. This includes security management of military Monitoring visit: White Point Solutions Ltd, 4 to 5 June 2024 operations and spectator safety at large events. In addition, staff hold door supervisor licences.

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Reasonable progress

Leaders improve the teaching skills of newer staff. This includes dedicated time for staff to broaden their teaching and learning techniques. Staff have a good understanding of how to develop a high-quality curriculum.

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Reasonable progress

Those responsible for governance are highly qualified and have relevant experience for their roles. They have worked at board level in large, complex organisations. Governors provide appropriate support and challenge to senior managers. They have worked with managers to review the curriculum and teaching methods used. Governors have supported managers to develop more comprehensive quality- improvement practices. This includes ensuring that actions are prioritised and time limited.

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Insufficient progress

Most apprentices are not able to develop the knowledge, skills and behaviours they need to achieve their apprenticeship because their employer does not release them from work to attend training. Senior staff are working with this employer to remedy this.

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Insufficient progress

Leaders and managers have not ensured that apprentices and their mentors review apprentices’ learning frequently. Apprentices value the one-to-one checks on learning that are made by trainers. However, trainers do not evaluate how effectively apprentices are developing their skills and knowledge or the improvement in their ability to carry out their job role effectively.

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Insufficient progress

Trainers ensure that apprentices have an appropriate understanding of their final assessments. Most apprentices know what they need to do to succeed in their final assessments.

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Insufficient progress

Leaders and managers make appropriate initial assessments to determine apprentices’ starting points. This includes apprentices’ existing vocational knowledge, and their English and mathematics. Staff correct grammar and spelling errors in apprentices’ written work. However, apprentices do not receive the teaching they need to further develop their English skills. While leaders and managers have taken steps to remedy this, it is too early to judge the impact of these actions. Monitoring visit: White Point Solutions Ltd, 4 to 5 June 2024

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Reasonable

Apprentices know how to keep themselves safe. They have a good understanding of ‘Prevent’ and the effect of radicalisation. They can apply safeguarding in their workplace and understand strategies to counter terrorist threats effectively. This includes identifying suspicious behaviours, in person and through CCTV footage.

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Reasonable

Senior leaders have established a strong culture of safeguarding. Many of their apprentices have been out of employment and training for long periods. Managers act quickly to support apprentices experiencing mental health problems. Consequently, apprentices continue with their apprenticeships.

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Reasonable

Staff are appropriately trained for their roles. Training records are recorded centrally to enable managers to ensure that staff update their knowledge of safeguarding frequently. Monitoring visit: White Point Solutions Ltd, 4 to 5 June 2024 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence/ , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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