Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC456418 1 SC456418 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run children’s home provides care for one child who may have social or emotional difficulties.

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Information about this children’s home

There was one child living at the home at the time of this inspection.

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Information about this children’s home

The manager registered with Ofsted in September 2020.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 23 January 2024

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good

Overall judgement at last inspection requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC456418 2

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Inspection date Inspection type Inspection judgement

23/01/2024 Full Requires improvement to be good 01/02/2023 Full Good 05/10/2021 Full Good 16/04/2019 Full Good Inspection report for children’s home: SC456418 3

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Overall experiences and progress of children and young people: good

The child has lived in this home for nearly five years and has developed positive and trusting relationships with the manager and staff. Staff are committed to the child and understand their needs. The child is making good progress in many aspects of their life. The child said: ‘I get everything that I need. I would recommend living here to another person, the main reason is the staff.’

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Overall experiences and progress of children and young people: good

The child is in good health. Staff have a good understanding of the child’s health needs. Staff work in partnership with specialist health professionals to help the child understand and manage past traumas that affect their emotional well-being.

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Overall experiences and progress of children and young people: good

The child spends positive time with people who are important to them. Even though the child’s family live a distance from the home, staff ensure that the child regularly spends time with them. Staff send a monthly letter to parents informing them of the progress and achievements that the child has made. This helps the family to feel part of the child’s daily life.

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Overall experiences and progress of children and young people: good

The child is engaging in activities both in the home and out in the community. They regularly attend local clubs. Through these activities, the child has developed friendships and they regularly meet friends out in the community. This is helping the child to develop their social skills.

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Overall experiences and progress of children and young people: good

The child has completed their formal education and at the time of the inspection they were due to start college. The manager works closely with other professionals to ensure that there is a clear education plan in place which will identify the child’s learning needs. Staff encourage the child to engage in learning opportunities through the day, but these are not planned. Staff have not ensured that there is a clear plan in place for the child so there is consistency and routine.

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Overall experiences and progress of children and young people: good

The child’s achievements are celebrated. Each month, the staff create a newsletter for the child highlighting their progress and achievements. There is also a memory book full of photos of all the successes the child has had and the activities in which they have participated since being at the home. This helps the child to have a strong sense of identity and builds on their confidence and self-esteem.

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Overall experiences and progress of children and young people: good

The child is developing their independence skills through the support from the staff. The child receives a weekly budget, and they can plan, shop and cook their own meals. The child has also developed confidence in travelling independently and organising and booking their own medical appointments when needed. This helps and supports the child to have the necessary skills and confidence to move into a semi-independent home soon. Inspection report for children’s home: SC456418 4

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How well children and young people are helped and protected: good

The child said that they feel safe and know how to make a complaint. There has been one complaint since the last inspection. The manager has ensured that the child has received a response. This means that the child feels listened to.

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How well children and young people are helped and protected: good

Staff have a good understanding of the child’s needs and vulnerabilities. There are clear risk assessments in place, and these give clear guidelines to staff on how to support the child. Through this support, the child’s risk-taking behaviours are reducing. Staff have regular conversations with the child to help them better understand the risk to them. Staff provide the child with resources and information to help them make safer choices. There have been no missing-from-home incidents since the last inspection.

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How well children and young people are helped and protected: good

The child is supported to take age-appropriate risks as part of them developing their independence. The child is now having more free time in the local community, where they can spend time with their friends.

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How well children and young people are helped and protected: good

Incidents are well managed and staff involve other professionals in meeting the needs of the child and preventing further incidents. Staff action is well recorded and there is good management oversight.

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How well children and young people are helped and protected: good

Staff are calm and caring in their approach. Staff use preventative behaviour management techniques and positive relationships when helping the child to manage their anxieties and frustrations. The child responds positively to this approach, and there have been no physical interventions.

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How well children and young people are helped and protected: good

The manager ensures that all health and safety checks are being carried out. Some areas of the home, including the kitchen, bathroom and lounge, have been refurbished and are well presented. However, further work is needed in the garden and a child’s bedroom to ensure that the home is free from all hazards.

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The effectiveness of leaders and managers: good

The manager is experienced and child-centred and has high aspirations for the child. She has management responsibility for another home operated by the company. There is a good working relationship between the manager and the deputy, with shared management responsibilities.

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The effectiveness of leaders and managers: good

The manager has a strong focus on the care provided to the child. Effective internal monitoring systems provide thorough management oversight.

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The effectiveness of leaders and managers: good

The manager advocates for the child on all aspects of their life, including their education and future plans. The manager has built up positive relationships with other professionals, but will escalate concerns if she feels that other professionals are not meeting the child’s needs. Inspection report for children’s home: SC456418 5 The manager ensures that there is a consistent staff team in place that provides stability for the child. Staff are committed and enthusiastic and they know the child well. They all share the child’s aspirations. Staff are positive about their role and the support they receive from the managers and other members of the team.

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The effectiveness of leaders and managers: good

All staff receive a comprehensive training and induction programme before working at the home. This is complemented by an ongoing training and development programme that is aligned to the needs of the child. Staff value the training, and it equips them with the skills that they need to work with the child and meet their needs. However, the manager has not completed the leadership and management qualification within regulatory timescales.

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The effectiveness of leaders and managers: good

The manager ensures that staff receive regular supervision and appraisals within the appropriate timescales. This gives staff an opportunity to reflect on their practice and identify any further training needs. The deputy manager and team leaders who have supervision responsibilities have completed appropriate training and this opportunity is developing their leadership skills. The manager has clear oversight of all staff supervision sessions to ensure that there is consistency in practice that leads to improved quality of care for the child.

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The effectiveness of leaders and managers: good

Team meetings are taking place regularly and this gives staff an opportunity to discuss current issues and share good practice. The staff take shared responsibility for the quality of care provided and the development of the home. Inspection report for children’s home: SC456418 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(c)(i)(ii))

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Requirement Due date

In particular, the registered person must maintain the home environment to a good standard and take prompt action to make the garden safe and fix the hole in the child bedroom wall.

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Requirement Due date

This requirement was made at the last inspection and is reinstated. 30 July 2024

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Requirement Due date

A person may only manage a children’s home if—

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Requirement Due date

having regard to the size of the home, its statement of purpose, and the number and needs (including any needs arising from any disability) of the children— 30 July 2024 Inspection report for children’s home: SC456418 7 the person has the appropriate experience, qualification and skills to manage the home effectively and lead the care of children; and

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Requirement Due date

For the purposes of paragraph (1)(b)(i), a person has the appropriate experience and qualification if the person has—

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Requirement Due date

the Level 5 Diploma in Leadership and Management for Residential Childcare (England) (“the Level 5 Diploma”); or

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Requirement Due date

a qualification which the registered provider considers to be equivalent to the Level 5 Diploma.

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Requirement Due date

in the case of a person who starts managing a home after 1st April 2014, the date which falls 3 years after the date on which that person started managing a home. (Regulation 28 (1)(b)(i) (2)(c)(i)(ii) (3)(a))

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Requirement Due date

In particular, the registered person must complete the leadership and management qualification.

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Recommendation

 The registered person should ensure that when a child is not participating in full-time education, they are supported to sustain or regain their confidence in education and be engaged in suitable structured learning activities. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 28, paragraph 5.15)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC456418 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspectors

Simon Jones, Social Care Inspector Eve Ostridge, Social Care Inspector Inspection report for children’s home: SC456418 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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Inspectors

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