Children's Home run by Jules Private Limited in Leicestershire

Inspection report for children’s home - monitoring visit: 2659026 1 Registered provider: Jules Private Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This privately operated home provides care for up to three children who have emotional and social difficulties.

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Information about this children’s home

The acting manager is not currently registered with Ofsted.

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Information about this children’s home

There was one child living at the home at the time of this monitoring visit.

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This monitoring visit

This home was judged inadequate at the full inspection on 28 and 29 May 2024. Following the inspection, several statutory requirements were set, and two compliance notices were issued in relation to regulation 12, the protection of children standard and regulation 13, the leadership and management standard.

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This monitoring visit

Ofsted has also issued a restriction of accommodation notice to ensure that no further children are admitted, given the current concerns for this home.

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This monitoring visit

This visit was carried out to judge whether the actions set following the inadequate judgement in relation to the protection of children have been met. The compliance notice has not been met in its entirety. Therefore, this has been restated.

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This monitoring visit

Staff are aware of the importance of ensuring that children’s bedrooms are maintained to a good standard. Managers and staff have ensured that the physical environment of the child’s bedroom is now a hygienic environment to sleep in or spend time in. This supports children to feel valued and helps them learn important life lessons in relation to keeping their living space clean and hygienic. Inspection report for children’s home - monitoring visit: 2659026 2 Leaders and managers arranged an emergency team meeting, which supported staff to understand how to respond to children’s concerns. There are plans in place for staff to undertake additional training. This will support staff to recognise when children require additional support and respond in a way that helps the child.

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This monitoring visit

Leader and managers did not understand the requirement of sharing information with safeguarding agencies, such as the local authority designated officer. As a result, this is yet to be embedded in practice. However, leaders and managers did ensure that information was shared during the inspection.

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This monitoring visit

Medication records for one child were difficult to read. Leaders and managers did not ensure that staff are aware of when to administer medication to children. The manager has identified that this is a potential risk and is in the process of changing the way staff record when medication is administered. However, this is not yet embedded in practice.

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This monitoring visit

Leaders and managers understand the areas that require improvement. They are enthusiastic and committed to improving the experiences and care of children.

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This monitoring visit

This was a focused visit and so the requirements made at the previous inspection were not reviewed. Therefore, these have been carried forward to the next inspection. One additional requirement has been made because a further breach in regulation was identified. Inspection report for children’s home - monitoring visit: 2659026 3

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Inspection date Inspection type Inspection judgement

28/05/2024 Full Inadequate 06/06/2023 Full Good Inspection report for children’s home - monitoring visit: 2659026 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

seek to develop and maintain effective professional relationships with such persons, bodies or organisations as the registered person considers appropriate having regard to the range of needs of children for whom it is intended that the children’s home is to provide care and accommodation. (Regulation 5 (d))

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Requirement Due date

This specifically refers to ensuring that escalations are made if relevant documents are not received from local authorities. 24 June 2024

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

achieve the health and well-being outcomes that are recorded in the child’s relevant plans. (Regulation 10 (1)(a)(b)(c) (2)(a)(i))

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Requirement Due date

This specifically relates to ensuring that children are supported to have a healthy balanced diet. 24 June 2024

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

mutual respect and trust; 24 June 2024 Inspection report for children’s home - monitoring visit: 2659026 5 an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans. (Regulation 11 (1)(a)(b)(c) (2)(a)(i))

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Requirement Due date

This specifically relates to staff not always using the therapeutic approach adopted by the home.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm; 24 June 2024 Inspection report for children’s home - monitoring visit: 2659026 6 that the premises used for the purposes of the home are located so that children are effectively safeguarded. (Regulation 12 (1) (2)(a)(i)(iii)(v)(vi)(vii)(b)(d))

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

feedback on the experiences of children, including complaints received;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(e)(f)(g)(ii)(h))

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Requirement Due date

This specifically relates to the manager ensuring that accurate records are maintained. It also relates to the manager implementing and embedding effective monitoring and review systems and ensuring that staff receive required training and work consistently as a team. 24 June 2024 Inspection report for children’s home - monitoring visit: 2659026 7 The registered person must make arrangements for the handling, recording, safekeeping, safe administration and disposal of medicines received into the children’s home.

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Requirement Due date

In particular the registered person must ensure that—

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Requirement Due date

a record is kept of the administration of medicine to each child. (Regulation 23 (1) (2)(c))

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Requirement Due date

This specifically relates to the manager ensuring that medication records are accurate and legible, including the times that medication is to be administered, to ensure that staff know when to administer medication to children. 24 June 2024

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure (“the user”), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure; 24 June 2024 Inspection report for children’s home - monitoring visit: 2659026 8 within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”)—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c))

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Requirement Due date

This specifically relates to the manager ensuring that consequences are recorded and contain all required information. It also relates to managers ensuring they have appropriate oversight of consequences and physical interventions, identifying any shortfalls in practice and acting on these.

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Requirement Due date

The registered person must ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation.

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Requirement Due date

The registered person must ensure that no child is subject to any reprisal for making a complaint or representation.

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Requirement Due date

The registered person must supply to HMCI, at HMCI’s request, a statement containing a summary of any complaints made during the preceding twelve months and the action that was taken in response to each complaint. (Regulation 39 (3) (4) (5))

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Requirement Due date

This specifically relates to the manager ensuring that all complaints are recorded and acted on. 24 June 2024

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious; 24 June 2024 Inspection report for children’s home - monitoring visit: 2659026 9 there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child —

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious.

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Requirement Due date

A notification made under this regulation—

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Requirement Due date

the other persons, bodies or organisations (if any) who or which have been notified;

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Requirement Due date

and any actions taken by the registered person as a result of the matter;

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Requirement Due date

must be made or confirmed in writing. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e) (5)(a)(i)(ii)(iii)(b))

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Requirement Due date

This specifically relates to the manager notifying Ofsted of any serious incident that occurs in the home.

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Requirement Due date

*These requirements are subject of a compliance notice.

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Recommendations

 The registered person should have systems in place so that all staff, including the manager, receive supervision of their practice from an appropriately qualified and experienced professional, which allows them to reflect on their practice and the needs of the children assigned to their care. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.2)  The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Staff should record information on individual children in a Inspection report for children’s home - monitoring visit: 2659026 10 non-stigmatising way that distinguishes between fact, opinion and third-party information. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the Children’s Homes Regulations, including

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Recommendations

the quality standards’, page 62, paragraph 14.4)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2659026 11

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Children’s home details

Registered provider: Jules Private Limited

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Children’s home details

Registered provider address: The Old Rectory, Main Street, Glenfield LE3 8DG

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Inspectors

Zoey Lee, Social Care Inspector Corline Parker, Social Care Inspector Inspection report for children’s home - monitoring visit: 2659026 12 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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