Fennies Horley

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at

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Summary of outcome

www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 16 and 23 April 2024, we received concerns that the provider was not meeting some of these requirements.

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Summary of outcome

On 29 April 2024, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued an action for the provider to take within the timescales set out below.

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Summary of outcome

n ensure that there are effective arrangements in place to support staff when caring for children with special educational needs and/or disabilities.

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Summary of outcome

On 2 and 17 May 2024, we received further concerns that the provider was not meeting some of these requirements.

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Summary of outcome

On 23 May 2024, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued an additional action for the provider to take within the timescales set out below. Action needed by 21 June 2024:

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Summary of outcome

n take action to ensure staff to child ratios are maintained at all times.

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Summary of outcome

In addition, during this visit, we found the provider was not meeting some of the other requirements and had taken action to put this right. The provider has ensured they have strengthened procedures around record keeping, ensuring confidentiality is fully considered and always maintained.

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Summary of outcome

On 6 June 2024 and 20 June 2024, the provider responded to the actions set. We found that the provider has improved the support in place for staff so they can care for children with special educational needs and/or disabilities more effectively. Furthermore, the provider has taken appropriate action to ensure staff to child ratios are maintained at all times.

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Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised.

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Summary of outcome

On 10 June 2024 and 19 June 2024, we received further concerns that the provider was not meeting some of these requirements.

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Summary of outcome

On 5 July 2024, we carried out a regulatory telephone call. We found the provider was not meeting some of the requirements and had taken action to put this right. The provider has taken action to strengthen procedures in place for information sharing between professionals, to ensure confidentiality is maintained. In addition, they have taken action to ensure children's behaviour is appropriately supported, providing staff with additional training and coaching.

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Summary of outcome

The provider will be able to give parents further information about this. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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