Children's Home run by Capstone Care Provider Limited in Nottinghamshire

Inspection report for children’s home: SC392712 1 SC392712 Registered provider: Capstone Care Provider Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned. It provides care for up to three children. The manager of the home is registered with Ofsted.

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Information about this children’s home

Since the last inspection one child has moved out and two children have moved into the home. At the time of inspection two children were living in the home. Discussions with and observations of children have informed the judgement of this report.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC392712 2

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Inspection date Inspection type Inspection judgement

30/08/2023 Full Requires improvement to be good 25/07/2022 Full Good 30/11/2021 Full Good 04/02/2020 Full Good Inspection report for children’s home: SC392712 3

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Overall experiences and progress of children and young people: good

Children enjoy spending time with staff playing board games and other activities. Staff celebrate children’s birthdays by holding fun parties. Children enjoy celebrating with both the staff and their family together.

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Overall experiences and progress of children and young people: good

Although children feel listened to by staff, staff do not document children’s views on their care. The children’s guide is outdated and requires the details for the children’s commissioner.

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Overall experiences and progress of children and young people: good

Staff support children to explore their own culture and others. Children enjoy cooking with staff and learning how to make food such as dumplings. Staff support children to explore different hairstyles and seek barbers that specialise in their hair type and style. This supports children to understand their culture and build their own identity.

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Overall experiences and progress of children and young people: good

Children are encouraged to attend school by staff. Children who have been out of education are now attending school and sitting their exams. Staff help children with their homework and encourage them to complete it.

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Overall experiences and progress of children and young people: good

Staff support children to become excited about their futures. Staff encourage children to attend clubs which they enjoy such as football and boxing. Staff speak enthusiastically about the children and the aspirations they hold for them. One child who has moved from the home invited staff to a personal life celebration. This shows that the child values the relationship he had with staff.

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How well children and young people are helped and protected: good

Staff have encouraged children to buy into the ethos of the home. This has created unity between the children and staff. Children who have previously concealed there whereabouts for weeks at a time have not tried to since living at the home. Instead, children keep staff updated of their whereabouts.

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How well children and young people are helped and protected: good

Staff support children to understand the impact of their decision making. They also inform children of the risks of substance misuse or criminal activity. Children do not feel ‘nagged’ by staff talking to them and they find it ‘helpful’.

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How well children and young people are helped and protected: good

Staff know children well. When staff become worried about a child’s behaviour or decision making, they think outside of the box as to how to get through to them. Staff have advocated for children to speak to family members who they know the child respects. This has had a positive influence on the child.

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How well children and young people are helped and protected: good

Staff speak openly to the manager if they are concerned about their or others decision making. The manager acts quickly to address any concerns and create safety for children. Inspection report for children’s home: SC392712 4

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The effectiveness of leaders and managers: good

The manager is committed to his role and has strong relationships with the children. Children feel able to speak to the manager and feel that he listens to them. The manager has built positive relationships with those important to the child.

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The effectiveness of leaders and managers: good

The manager ensures that staff are recruited safely and that they receive training necessary to their role. Staff feel highly supported by the manager. However, the manager does not have individual reflective discussions about practice with staff on a regular basis.

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The effectiveness of leaders and managers: good

Although the manager has created a workforce development plan it does not yet include all information required.

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The effectiveness of leaders and managers: good

Children’s files include up to date contact details for key professionals, so the previous requirement in relation to this is met. The previous requirement in relation to the managers oversight of the home has also been met. The previous recommendation in relation to medication has also been met. Two of the recommendations have been reinstated. Inspection report for children’s home: SC392712 5

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Recommendations

 The registered person should ensure that children are regularly consulted on their views about the homes care, to inform and support continued improvement in the quality of care provided. Children should be able to see the results of their views being listened to and acted upon. (‘Guide to the Children’s Homes Regulations, including the quality standards’ page 22, paragraph 4.11)  The registered person should ensure that staff are familiar with the home’s policies on record keeping and understand the importance of careful, objective, and clear recording. Information about the child must always be recorded in a way that will be helpful to the child. This includes ensuring that language used is nurturing and not professional terminology. (‘Guide to the Children’s Homes Regulations, including the quality standards’ page 62, paragraph 14.4)  The registered person must have systems in place so that all staff, including the

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Recommendations

manager, receive supervision of their practice from an appropriately qualified and experienced professional, which allows them to reflect on their practice and the needs of the children assigned to their care. Professionally qualified staff employed by the home, e.g. teachers or social workers, should be provided with relevant professional or clinical supervision by an appropriately qualified and experienced professional. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.2)  The children’s guide should be up to date and help children to understand: how to contact the Office of the Children’s Commissioner. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 24, paragraph 4.22)  The registered person should have a workforce plan which details the necessary management and staffing structure, the experience and qualifications of staff

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Recommendations

currently working within the staffing structure and any further training required for those staff, to enable the delivery of the homes Statement of Purpose; detail the processes and agreed timescales for staff to achieve induction, probation and any core training (such as safeguarding, health and safety and mandatory qualifications); detail the process for managing and improving poor performance; detail the process and timescales for supervision of practice (see regulation 33 (4) (b)) and keep appropriate records for staff in the home. The plan should be updated to include any new training and qualifications completed by staff while working at the home, and used to record the ongoing training and continuing professional development needs of staff – including the home’s manager. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.8)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it Inspection report for children’s home: SC392712 6 meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report for children’s home: SC392712 7

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Children’s home details

Registered provider: Capstone Care Provider Limited

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Children’s home details

Registered provider address: The Renewal Trust Business Centre, 3 Hawksworth Street, NOTTINGHAM NG3 2EG

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Children’s home details

Responsible individual: Trevor Edinborough

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Inspector

Ellen Monk, social care inspector Inspection report for children’s home: SC392712 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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