Children's home run by Care2rise Ltd

Inspection report for children’s home: 2685536 1 Registered provider: Care2Rise Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home registered with Ofsted in October 2022 and is privately owned. It provides care for up to four children who may experience social and/or emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in May 2023.

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Information about this children’s home

One child was living at the home at the time of this inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2685536 2

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Inspection date Inspection type Inspection judgement

19/07/2023 Full Good 22/11/2022 Full Good Inspection report for children’s home: 2685536 3

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Overall experiences and progress of children and young people: good

Children have positive experiences moving into the home. Before they move in, the registered manager and staff visit children where they are living so that they can get to know them. They also support children to visit the home. This helps to establish relationships and supports children have a very positive move into the home.

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Overall experiences and progress of children and young people: good

Children consistently receive bespoke care from staff who really get to know them well. These strong relationships support children to make small but significant progress. For example, some children enjoy the longest period they have had in a stable home, they return to education after a long absence and are helped to respect clear boundaries. Where appropriate, staff build relationships with parents and facilitate family time for children either at the home or out in the community.

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Overall experiences and progress of children and young people: good

External professionals report very positive progress for children living in the home. They observe caring relationships between children and staff and see incremental progress for children from their starting points. One commissioner said, ‘They are our favoured provider, they do not give up on children.’

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Overall experiences and progress of children and young people: good

Children are supported to improve their health. They develop healthy eating and sleeping patterns while living at the home. Staff seek out specialist support when needed, such as drug misuse services, therapy, and sexual health services. Children can access support from an in-house psychologist and have benefited from this service.

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Overall experiences and progress of children and young people: good

The registered manager is a strong advocate for education. She is very proactive working with virtual schools and education providers to ensure that the appropriate provisions and resources are in place for children.

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Overall experiences and progress of children and young people: good

Children said that they like living at the home. They can have their say and feed back their views in a variety of ways, such as at home meetings. If children prefer, they can write to the registered person and are provided with a stamped addressed envelope.

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Overall experiences and progress of children and young people: good

Boundaries are consistent for children. Staff work hard as a team to be consistent to support children to understand acceptable limits and consequences for behaviour. Appropriate consequences and rewards are used to promote positive behaviour.

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Overall experiences and progress of children and young people: good

Children are supported to become independent. For example, they do their own laundry and can earn rewards for household tasks and cleaning their bedrooms. Children are encouraged to take pride in themselves and their surroundings by being prompted with personal hygiene and to decorate their bedrooms in their own style. Inspection report for children’s home: 2685536 4

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How well children and young people are helped and protected: good

There is a positive safeguarding culture in the home. Leaders and managers support staff to understand how to help and protect children. Staff receive initial safeguarding training during their induction with further training on wider areas of risk as they progress. This ensures that staff are alert to the risks to children and that they understand their roles and responsibilities.

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How well children and young people are helped and protected: good

Children say they feel safe living at this home. They said that they have trusted relationships in the home and can talk about their concerns. Children are helped to manage behaviours and triggers and make positive progress. Rewards and consequences are supportive and restorative to encourage the growth of children’s resilience.

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How well children and young people are helped and protected: good

Robust risk assessments are updated regularly and support behaviour management plans to help keep children as safe as possible. Staff only use physical restraint when necessary to safeguard children. If these measures are used, leaders, managers and staff reflect on their practice and debriefs with children.

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How well children and young people are helped and protected: good

Staff know how to respond if children are missing from the home. The protocols are robust, and staff know how to report children missing. Staff keep in touch with children when they are missing from the home. There are clear records and return home interviews take place. This helps staff to understand the reasons why children go missing.

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How well children and young people are helped and protected: good

Child protection concerns are quickly reported and well managed. The home has strong links with local authority designated officers and safeguarding agencies. There is effective communication about safeguarding issues with each child’s placing authority.

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How well children and young people are helped and protected: good

Regular safety checks of the home are carried out and records are in place. This ensures that the children’s environment is as safe as possible. Staff are vetted through strong recruitment processes, which helps to ensure that the right individuals are employed.

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The effectiveness of leaders and managers: good

The home is led by a strong, competent manager who is organised, experienced and understands the complex needs of children. Leaders and managers are ambitious for children and have high expectations of staff to ensure that children receive a high standard of care.

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The effectiveness of leaders and managers: good

The registered manager has a thorough approach to the admissions and transitions processes to ensure that children experience positive moves where possible. Referrals are carefully reviewed, and impact risk assessments are used to ensure that children are suitably matched with children already living at the home. This minimises children experiencing disruptions and moves that are preventable and unnecessary. Inspection report for children’s home: 2685536 5 Leaders and managers are developing and training their team consistently. There is a comprehensive staff development plan which outlines vulnerabilities in staffing and required training. Changes are in progress to ensure that staff supervision takes place regularly in line with the home’s statement of purpose and workforce development plan. Staff have clear induction and probation processes with a comprehensive training offer to support them to meet the needs of the children in their care. New permanent staff are

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The effectiveness of leaders and managers: good

registered to undertake their level 3 diploma as soon as they have completed probation.

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The effectiveness of leaders and managers: good

The registered manager carries out the quality of care review, which includes feedback from children, parents and professionals. However, the review lacks analysis and reflection on learning. Leaders and managers also carry out monthly management audits, which helps them to constantly review the quality of care provided to children.

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The effectiveness of leaders and managers: good

Leaders and managers are motivated to do their best for children and improve on the good practice at the home. Most of the requirements from the last inspection have been met. However, one requirement is repeated regarding staff supervision as this is not met.

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The effectiveness of leaders and managers: good

Policy documents and children’s records are mostly clear and comprehensive. However, a few documents contain less-sensitive language. Leaders and managers should consider the impact this could have on children and use language that is more appropriate.

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The effectiveness of leaders and managers: good

Feedback from professionals is positive. One placing authority described leaders and managers as a ‘strong provider’ who are good at thinking, learning and training staff. The leadership team is long-standing and effective. Inspection report for children’s home: 2685536 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(b))

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Requirement Due date

In particular, leaders and managers must ensure that all staff receive supervision in line with the statement of purpose and workforce development plan to support staff to meet children’s needs. 31 July 2024

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Recommendations

 The registered person should ensure that the language used in children’s records is appropriate and sensitive. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.5)  The registered person should improve the quality of care review to include more analysis of the impact of the quality of care to improve practice and learning. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 65, paragraph 15.3)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2685536 7

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Children’s home details

Registered provider address: 118a Barking Road, Royal Victoria Docks London E16 1EN

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Inspectors

Christine Kennet, Social Care Inspector Jo Tarbie, Social Care Inspector Inspection report for children’s home: 2685536 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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