The Orchard Day Nursery Kew

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at Early years foundation stage (EYFS) statutory framework - GOV.UK (www.gov.uk). If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 22 April 2024 and 9 May 2024, we received concerns that the provider was not meeting some of these requirements.

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Summary of outcome

On 14 May 2024, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this. The provider is still registered with Ofsted.

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Summary of outcome

n ensure the designated safeguarding lead knows the correct procedures to follow to keep children safe, including the action to take when there is an allegation against a member of staff

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Summary of outcome

n manage children's behaviour in an appropriate way.

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Summary of outcome

On 28 May 2024, the provider responded to the actions set. On 6 June 2024, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the actions issued.

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Summary of outcome

We found that the provider had improved their knowledge and understanding of child protection procedures. They had improved their knowledge and understanding of children's behaviour and were able to demonstrate that staff now have a better understanding of appropriate strategies to manage children's behaviour.

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Summary of outcome

Additionally, during the regulatory visit on 6 June 2024, we found new areas of concern. This means that the provider was not meeting other requirements as set out in the Statutory framework for the early years foundation stage. In relation to the new areas of concern, on 6 June 2024, we have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this. The provider is still registered with Ofsted. Actions needed by 24 June 2024:

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Summary of outcome

n ensure all people who look after children are suitable, including taking appropriate steps to verify qualifications and vetting processes

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Summary of outcome

n ensure there is a named deputy who can take charge in the manager's absence

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Summary of outcome

n take all reasonable steps to ensure staff and children in their care are not exposed to risks.

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Summary of outcome

We will monitor the provider's response to ensure the actions are successfully completed.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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