Children's Home run by Transcend Care Limited in Lancashire

Inspection report for children's home: 2751162 1 Registered provider: Transcend Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home. The home provides care for up to two children who may have experienced social and emotional difficulties.

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Information about this children’s home

This is the home’s first full inspection since registration in October 2023.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children's home: 2751162 2

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Overall experiences and progress of children and young people: good

There are two children currently living in the home. They have settled in well. Clear plans were identified when children moved into the home.

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Overall experiences and progress of children and young people: good

Children living at the home live in a warm and nurturing environment. The home is furnished to a high standard with bright, tasteful decor. Children are encouraged to personalise their bedrooms with photos and display all their belongings. Staff have good relationships with the children, creating a friendly and relaxed atmosphere. This gives the children a sense of belonging.

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Overall experiences and progress of children and young people: good

The inspectors observed warm relationships between staff and all children. Children benefit from living in a happy and relaxed home where they are treated with dignity and respect. They have built positive relationships with the staff team. One child scored the home 10 out of 10. She said, ‘Staff have helped me with my emotional well-being because they listen to me.’ Another child said, ‘It is sound here. I like my home.’

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Overall experiences and progress of children and young people: good

Children benefit from access to all universal healthcare services. All children have up-to- date health assessments in place. However, managers and staff must ensure that further work is undertaken in relation to e-cigarettes and the dangers associated with this.

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Overall experiences and progress of children and young people: good

Children are making good progress in education from their starting points. Staff maintain regular communication with educational professionals. This makes overcoming barriers to education a shared priority. However, the manager should ensure that structured plans to supplement children’s education are in place. A recommendation has been made to address this.

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Overall experiences and progress of children and young people: good

Children contribute to their plans, and the daily records completed by staff are child- centred. This helps children feel listened to and have their views shared. A monthly consultation takes place between children and the staff. This is an opportunity to discuss the good progress they are making.

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Overall experiences and progress of children and young people: good

The manager and staff are not aware of the local offer, which sets out the support available for children with special educational needs and/or disabilities (SEND). This is a missed opportunity to access additional resources for children. A recommendation has been made to address this.

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Overall experiences and progress of children and young people: good

Staff work collaboratively with families, and parents said communication was excellent and very professional. One parent said, ‘Staff have made a difference to how he is doing. He is getting really good help.’ Inspection report for children's home: 2751162 3

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How well children and young people are helped and protected: good

Safeguarding practices in the home are good. Staff provide a calm and relaxed environment for children to feel safe. They understand their roles and responsibilities, and they can demonstrate what action they would take if a child protection concern arose. When children go missing from home, there is a well-coordinated response. Staff are proactive in searching the local area, and they follow all relevant plans. Records detail all actions staff take to safeguard children.

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How well children and young people are helped and protected: good

Risk management plans are regularly updated and include all known risks to help support staff to care for the children safely. However, during the inspection, some inaccurate information was found in some of these plans. The manager took prompt action to address this at the inspection.

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How well children and young people are helped and protected: good

There are good health and safety practices in the home. When children move into the home, they are shown the home’s fire procedures. Staff are all trained in fire safety and ensure that children take part in fire safety drills, so they understand how to leave the home in an emergency.

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How well children and young people are helped and protected: good

Some children in the home take prescribed medication. All staff are trained to safely administer medications. This is stored safely, and records are well managed.

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How well children and young people are helped and protected: good

Safer recruitment procedures are in place, and there are robust checks completed on all staff prior to them starting in the home. These checks ensure that only suitable adults are employed.

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How well children and young people are helped and protected: good

Staff understand the risks that unrestricted access to the internet poses. All staff are trained in e-safety and promote safe use of all devices through good-quality direct work. This helps children stay safe online.

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How well children and young people are helped and protected: good

Investigations into allegations are thorough and well managed. Where action is required, leaders ensure a prompt response.

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The effectiveness of leaders and managers: good

There have been some changes in the management since the home was registered in October 2023. Leaders took prompt action in relation to the previous registered manager and to address the vacancy. A new manager is now in place. She has submitted her application to register with Ofsted. Staff spoke positively about the improvements the new manager has made. Staff say she is always available and supportive. Staff feel they work well together as a team, and they enjoy working in the home.

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The effectiveness of leaders and managers: good

The manager has good oversight through her own internal quality assurance systems and makes good use of the external monitoring arrangements. She understands the strengths and areas for development in the home. However, some records contain conflicting and inaccurate information. For example, children’s plans do not always include up-to-date information. Inspection report for children's home: 2751162 4 Staff benefit from daily handovers, regular team meetings and supervision. This means that information is shared with staff. There are robust induction procedures in place that provide new staff with a detailed programme of training and orientation in their new role.

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The effectiveness of leaders and managers: good

Managers and staff use training to develop their skills and knowledge to understand and meet the children’s needs. For example, staff have attended training to better understand the risks associated with self-injurious behaviours and attention deficit hyperactivity disorder.

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The effectiveness of leaders and managers: good

Staff prioritise the needs of the children. There is a culture of high aspirations for the children. The staff are committed and experienced, and they know and understand the children well.

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The effectiveness of leaders and managers: good

Professionals praise staff for the positive impact their care and support are having on the children’s lives. Feedback from professionals and family members is very positive. They recognise the good-quality care that is being provided by the team. Inspection report for children's home: 2751162 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

achieve the health and well-being outcomes that are recorded in the child’s relevant plans. (Regulation 10 (1)(a)(b)(c) (2)(a)(i))

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Requirement Due date

This specifically relates to the manager ensuring that regular support sessions are in place to address the dangers of e- cigarettes. 21 June 2024

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(h))

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Requirement Due date

This specifically relates to ensuring that all documents and children’s plans contain accurate and clear information for staff. 21 June 2024 Inspection report for children's home: 2751162 6

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Recommendations

 The registered person should make sure that managers and staff are aware of the local offer setting out the support available for children with SEND. (‘Guide to the Children’s Homes Regulations, including the quality standards’ page 26, paragraph 5.4)  The registered person should ensure that they work closely with the placing authority so that the children are supported and enabled to resume full-time education as soon as possible. In the interim, the children should be supported to sustain or regain their confidence in education and be engaged in suitable structured activities. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 28, paragraph 5.15)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2751162 7

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Children’s home details

Registered provider: Transcend Care Limited

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Children’s home details

Registered provider address: 18 Newsham Gardens, Kirkham, Preston PR4 2EY

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Children’s home details

Responsible individual: Christopher Paraskeva

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Inspectors

Judith Birchall, Social Care Inspector Cathy Trengove, Social Care Inspector Inspection report for children's home: 2751162 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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