Children's home run by Parker SC Limited

Inspection report for children’s home: 2748500 1 Registered provider: Parker SC Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and run by a private company and provides care and support for one child who may have social, emotional or mental health needs.

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Information about this children’s home

The home and the manager registered in December 2023.

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Information about this children’s home

One child was living in the home at the time of the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2748500 2

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Overall experiences and progress of children and young people: good

The staff support and nurture the child. The staff adapt their practice in response to the needs of the child. The home is modern and well-equipped, and the child has chosen the décor and furnishings for their bedroom. The home provides lots of high-quality games, books, and art materials for the child. This offers the child a warm and interesting home to live in.

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Overall experiences and progress of children and young people: good

Managers and staff involve the child in planning for their care. Staff listen to and respect the child’s views. They act on these views and support the child to follow their interests. If the child is upset or has a negative experience, staff take time to listen to them. Staff are sensitive and choose a suitable time to have a meaningful discussion with the child and help them to understand their feelings.

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Overall experiences and progress of children and young people: good

The child is encouraged to play an active role in their community by taking part in park runs, attending the local gym, and going horse riding. Staff also support the child to complete their schoolwork. The staff encourage the child to engage with professionals who can support their emotional well-being. This promotes health and well-being for the child.

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Overall experiences and progress of children and young people: good

A child expressed worries to the inspector during the visit. The child said that they wanted to move from the home. Leaders and managers have asked the home’s psychologist to support the team and the local authority to improve the child’s profile. This will better reflect the child’s personality, needs, wishes, and interests.

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Overall experiences and progress of children and young people: good

Staff work closely with other professionals. This aids consistency, which helps the child to achieve positive outcomes. Managers and professionals were all aware of the child’s worries.

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Overall experiences and progress of children and young people: good

The home is maintained to a high standard. When damage occurs, the manager is swift to have repairs completed and make the home safe.

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How well children and young people are helped and protected: good

The registered manager works openly about risks and concerns. They share these with professionals who are connected to children. This includes safeguarding partners and the regulator. This reflects that there is an open culture in the home.

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How well children and young people are helped and protected: good

Staff follow procedures when the child goes missing from the home, which does not happen often. Staff have reflection time after incidents and try to understand the reasons for them and work together to help avoid them happening again. When other agencies have not done things on time for the child, managers have challenged the agencies to promote progression. This upholds the child’s rights. The manager has positive relationships with professionals and welcomes feedback. Inspection report for children’s home: 2748500 3 The registered manager promotes a culture in the home that is reflective and encourages learning. The registered manager and staff support the child to take positive risks. These include being independent in the home and the community. The manager invites the local police community support officer to meet the children shortly after they arrive. This fosters positive relationships and helps children to learn to keep themselves

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How well children and young people are helped and protected: good

The child’s risk assessments are detailed and kept up to date when any changes occur. Risks in the local areas are updated on the locality risk assessment.

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How well children and young people are helped and protected: good

Staff are trained in managing behaviour and the effects of trauma on children. Staff rarely use physical intervention in this home. The staff work with the child to avoid this, where possible. However, managers and staff expressed differing thoughts about when to intervene with children, and the psychological effect of this on the child. This gives conflicting messages to the child and has required the need for repeated police involvement, with the added risk of criminalising children.

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The effectiveness of leaders and managers: good

The registered manager and responsible individual promote a trauma-informed care approach in the team. Training in this method is provided to all staff. This helps staff to understand the effects of trauma on children and how best to respond.

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The effectiveness of leaders and managers: good

Leaders and managers advocate strongly for the child around their needs. The registered manager considers the child’s rights, views, wishes, and feelings. The staff at the home have challenged education professionals who have not identified education provision for the child. Staff support learning sent from school and purchase additional resources as needed. This includes books, which the child likes.

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The effectiveness of leaders and managers: good

Staff in the home feel well supported by the manager and responsible individual. Newly recruited staff receive an induction, which includes the required training that is planned. Staff are supervised regularly. Supervision records are reflective and child-focused. This upskills the staff in their role.

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The effectiveness of leaders and managers: good

The manager and responsible individual act if they identify concerns. They follow their policies and procedures to address them. During the visit, issues were tackled immediately by the manager. The manager is open to feedback to improve the service and practice within it. The team demonstrates a willingness to learn and develop.

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The effectiveness of leaders and managers: good

The home’s statement of purpose does not have full information in it. Visitors cannot see information to be able to access the complaints procedure . Some staff training is not included and the important contact details. This makes it more difficult for people to raise concerns if they wish to. Inspection report for children’s home: 2748500 4 Leaders and managers did not receive referral information for one child. This arrived late and the introduction was moved forward. This prevented them from having a clear picture of the child’s needs before admission. The home gave notice to one child. The assessment paperwork is detailed but does contain all relevant information. Moving many times can affect the child’s self-esteem and make it harder to form trusting relationships. Inspection report for children’s home: 2748500 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home, and have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

ensure the effective induction of each child into the home. (Regulation 14 (1) (2)(b)(i)) 7 June 2024

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Recommendations

 The registered person should ensure that the statement of purpose contains the necessary information stated in schedule 1. (‘Guide to the Children’s Homes Regulations, including the quality standard’, page 13, paragraph 3.6)

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Recommendations

 The registered person should ensure that where physical intervention may be required, clear instructions are recorded in the child’s plans that consider their experience and needs, the risks to them, and what criteria to use when having to make professional judgements to keep them safe. This should be kept under review and give staff confidence to respond consistently to children. (‘Guide to the Children’s Homes Regulations, including the quality standard’, page 48, paragraph 9.53)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2748500 6

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Children’s home details

Registered provider address: The Mistel, West Harlsey, Northallerton DL6 2DS

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Inspector

Carol Jagger, Social Care Inspector Inspection report for children’s home: 2748500 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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