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Social care · Social care assurance visit

Children's home run by Chailey Heritage Foundation

Inspected 7 May 2024 · URN SC396813

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Summary

No overall grade in this framework

Jennie Christopher

What we read, and from where

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  • Group verified

    Chailey Heritage Foundation

  • Inspection date verified

    7 May 2024

  • Inspectors verified

    Jennie Christopher

  • Name on report verified

    SC396813

  • URN verified

    SC396813

Page 1 of 7
Page 1 of the report

Deep dive

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Tone of the report

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−20Mixedmore positive than 50% of reports of this type

In line with other reports of this type.

Praiserigorous

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings22w0
  • What needs to improve311w−20

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Anatomy of the report

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Pages
7
Words of findings
327
shorter than usual (typical 479)
Reading level
Hard
Flesch 44, typical 47
Average sentence
18 words
Next steps
7
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 2%What needs to improve 23%About the inspection 75%

Full report text

Assurance inspection report for children's home: SC396813 1 SC396813

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Registered provider: Chailey Heritage Foundation

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a charity. It provides care for up to 27 children with profound physical disabilities, sensory impairments and complex medical needs who may also have learning disabilities. At the time of the inspection, 13 children were staying in the three bungalows. This includes children who live at the home long term and those who attend for weekly boarding and short breaks.

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Information about this children’s home

A non-maintained special school is also on site, catering for children and young people aged three to 19 years. Adults receive residential care in Care Quality Commission-registered homes on the same site. A team of nurses, therapists and specialists, provided by Sussex Community Foundation Trust, is also based on site and provides medical support. The inspectors only inspected the social care provision at this setting.

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Information about this children’s home

There has been no registered manager since November 2023. The current manager has been in post since November 2023 and has applied to register with Ofsted.

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Inspection date: 7 May 2024

Date of last inspection: 7 November 2023

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Inspection date: 7 May 2024

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspectors evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Assurance inspection report for children's home: SC396813 2 Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children's home: SC396813 3

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

Children continue to benefit from good-quality care from staff who prioritise children’s safety and well-being. When safeguarding concerns are brought to managers’ attention, they take swift and decisive action to ensure the safety of children. They identify any shortfalls in practice and take steps to ensure that learning from incidents is used effectively to reduce the risk of a similar incident happening again.

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Findings from the inspection

A priority for managers in recent weeks has been to help the children and staff come to terms with the passing away of a child who previously attended for short breaks. Staff say they have benefited from good support from managers and from debriefs with the nursing team. This has enabled them to provide children with sensitive, individualised support to help them cope with the loss of a friend. Children have also benefited from the support of a specialist advocate.

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Findings from the inspection

There have been some improvements to recruitment processes, but managers are not carrying out all the checks required by the Children’s Home Regulations (2015). Specifically, managers do not explore candidates’ reasons for leaving all previous positions involving work with children and vulnerable adults. This requirement was made at the last inspection and is restated.

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Findings from the inspection

The manager has recognised that record-keeping systems could be more streamlined and is seeking to identify a suitable electronic system. In the meantime, she is working closely with house managers to ensure that children’s care and support plans are updated regularly and clearly describe how to meet children’s needs. Some children’s plans are yet to be updated, but staff know children well and so this shortfall is not having a negative impact on the quality of care that children receive.

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Findings from the inspection

All staff, including agency staff, are now receiving supervision at agreed intervals. However, supervision records do not always demonstrate how managers are making sure that all staff know how to safely meet children’s needs in line with their care plans and risk assessments. Additionally, inspectors identified one supervision record that described a potential safeguarding concern. This concern had not been brought to the manager’s attention. During the inspection, the manager took action to address the concern.

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Findings from the inspection

In response to recommendations made at the last inspection, managers have reviewed the policies on the use of CCTV and equipment that restricts access to parts of the home. Decisions to use this equipment are made with children’s safety and best interests in mind. However, not all children’s plans demonstrate that these decisions are subject to regular and meaningful review. Assurance inspection report for children's home: SC396813 4 Monthly visits by an independent visitor provide a rigorous level of scrutiny. The manager has also developed systems that enable her to closely monitor all aspects of the home. She demonstrates a commitment to continuous improvement by creating improvement plans to address shortfalls identified through internal and external monitoring processes.

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Inspection date Inspection type Inspection judgement

07/11/2023 Full Good 30/11/2022 Full Good 21/09/2021 Full Good 13/08/2019 Full Good Assurance inspection report for children's home: SC396813 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (3)(d)) 30 June 2024

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Recommendations

 The registered person should ensure that any decisions to limit a child’s access to any area of the home and any modifications to the environment of the home are only made when this is intended to safeguard the child’s welfare. All decisions should be informed by a rigorous assessment of that individual child’s needs, be properly recorded and be kept under regular review. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.10)  The registered person should ensure that the written policy about the use of CCTV and other monitoring equipment describes how this will support the safeguarding and well-being of those living and working in the home, in accordance with regulation 24. Homes must gain consent to any monitoring or surveillance by the placing authority in writing at the time of placement. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 16,

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Recommendations

paragraph 3.16)  The registered person should ensure that case records are kept up to date. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.3)  The registered person should ensure that supervision of staff safeguards children and minimises potential risks to them. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.1) Assurance inspection report for children's home: SC396813 6

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Children’s home details

Provision sub-type: Residential special school

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Children’s home details

Registered provider: Chailey Heritage Foundation

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Inspectors

Helen Simmons, Social Care Inspection Manager Jennie Christopher, Social Care Inspector Assurance inspection report for children's home: SC396813 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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Inspectors

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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